Cable and Consumer Services

Fairfax County, Virginia

CONTACT INFORMATION: Open during regular business hours 8 a.m. - 4:30 p.m. Monday - Friday

TTY 711

12000 Government Center Parkway, Suite 433
Fairfax, VA 22035

Rebecca L. Makely,
Acting Director

Cable and Consumer Services Operational Status

Department of Cable and Consumer Services: Change in operations effective Monday, July 6, 2020.
  • Consumer Affairs is taking consumer questions and complaints by calling 703-222-8435, TTY 711, or emailing Complaints can be submitted online and consumer resources are available online as well.

  • Regulation and Licensing is accepting license and permit applications for solicitors, massage therapists, pawnbrokers, PMGs, and taxicab drivers by calling 703-324-5966, TTY 711, or emailing Information is available online. In person applications can be made on Monday, Wednesday, and Friday, 9:00 a.m. – 2:30 p.m.

  • Meeting Space Management and Event Support is taking reservations for governmental and public use of the Government Center Campus by calling 703-324-2400, TTY 711, or emailing Information is available online.

  • Communications Policy and Regulation can be reached by calling 703-324-5902, TTY 711, or emailing Resources are available online.

  • Communications Productions, Channel 16 is open at Suite 133 of the Government Center, by calling 703-324-5930, or emailing All government meetings are televised live on Channel 16 (on Cox Channel 1016 in HD, on Verizon/Comcast Channel 16), streamed, and available after the meeting through video-on-demand.

Fairfax Virtual Assistant