Communications Policy and Regulation Division

CONTACT INFORMATION: Open during regular business hours 8:00 a.m. - 4:30 p.m., Monday - Friday
703-324-5902 TTY 711
12000 Government Center Parkway, Suite 433
Fairfax, VA 22035
Rick Ellrod
Director

Communications Policy and Regulation Division

Department Resources

The Communications Policy and Regulation Division (CPRD) oversees cable communications in the County. The Division investigates cable-related consumer complaints; provides information in response to residents’ inquiries; inspects cable communications system construction and plant; manages and enforces the County's non-exclusive cable franchise agreements with Comcast Communications Inc., Cox Communications Inc., and Verizon Virginia Inc., and advises the Board of Supervisors on communications policy, legislation, and regulation.

Brochure (printable)

LOW-COST INTERNET PROGRAMS

Learn about low-cost Internet access options for low-income households. Note: The federal Affordable Connectivity Program (ACP) is no longer in operation.

Cable Providers

Information for Cable Subscribers

Connecting Your Home

The FCC Seeks Input on Your Experience with Broadband Availability

As part of its ongoing efforts to combat digital discrimination and promote equal access to broadband, the Federal Communications Commission wants to hear from you. If you have a story about challenges getting access to broadband Internet service or staying online, you can fill out this form and the FCC will use that information in its ongoing efforts to identify and address harms experienced by historically excluded and marginalized communities and to help inform the work of its cross-agency Broadband Data Task Force. You can click here for more information about the FCC's Broadband Data Collection Program. 

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