Fairfax-Falls Church Community Services Board

Fairfax County, Virginia



Emergency - 703-573-5679 Detox - 703-502-7000 (24/7)

703-383-8500 | TTY 711

8221 Willow Oaks Corporate Drive
Fairfax, Virginia 22031

Daryl Washington, Executive Director

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The Fairfax-Falls Church Community Services Board provides services for people of all ages who have mental illness, substance use disorders and/or developmental disabilities.

If visiting one of our locations, please call in advance, if possible.

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Need emergency help?

Call 911 if immediately life-threatening and ask for Crisis Intervention trained officer.

Emergency mental health services 24/7
703-573-5679   TTY 711

Merrifield Center, Lower Level
If possible, before coming to the Merrifield Center, please call ahead to Emergency Services to see if you are able to be seen via telehealth services – phone or video.

Fairfax Detoxification Center 24/7
TTY 703-322-9080

Learn how CSB services have been adjusted during the COVID-19 Pandemic.

Need information & services?

For other CSB services, call CSB Entry & Referral
703-383-8500   TTY 711
Mon. – Fri., 9 a.m. to 5 p.m.

During this time, CSB has transitioned mainly to telehealth services via Zoom for Healthcare, by phone or video.

Learn how CSB services have been adjusted during the COVID-19 Pandemic.

Learn more about our services...

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CSB News

Image of cover of FY 2020 CSB Annual Report

November 20, 2020
The Fairfax-Falls Church Community Services Board's FY 2020 Annual Report highlights the work of our dedicated staff and partners, and the positive difference our services are making in the lives of people in our community.

Illustration of medal and starburst

November 12, 2020
Each year, the CSB Spirit of Excellence Awards recognize staff whose performance and actions promote, reinforce, or exemplify the CSB’s vision, mission and values. To be considered for a CSB Spirit of Excellence Award, an individual or team must make a deliberate, obvious and valuable contribution through actions in the areas of customer service, Good Samaritan, innovation, leadership, stewardship, partnership (for non-CSB employees), and Random Act of Kindness. This year's event was postponed from the spring due to COVID-19, and was held virtually. Staff joined together on November 12 to celebrate the more than 100 individuals who received Honors Awards and Spirit of Excellence Awards. Get a printable program from the celebration. Here are our honorees... Customer Service Honors Awards Paul Coble (Supported Community Residential Services)  Community Response Team: Shane Brillhart (Fairfax County Fire and Rescue Department), Robert Wakeley (Community Response Team and Mobile Crisis Unit), and Adam Willemssen (Fairfax County Fire and Rescue Department) Crystal Davis (Youth and Family, Intensive Services)  Valanda Engram (Community Readiness and Support Program) Entry and Referral Youth Walk-In Team: Diane Hattler, Brian Marvin, Maurice Martinez, Jisel Perilla, and Zach Scott Sara Hauserman (Behavioral Health Outpatient Services) Program for Assertive Community Treatment (PACT) Team: Felicia Aboagye, Nyrisha Beckman, Gary Carter, Susan Cottrell, Nina Dodson, Gladys Gwananji, Christopher Harris, Dr. Anjuli Jindal, Rebecca Knowles, Lindsay Mogard, Anwaar Smith, Cicely Spencer, Dr. Tom Thornburgh, and Catherene Wood Project for Assistance in Transition from Homelessness (PATH) Team: Angela Amas, Maryann Cheney, Nella Leppo, Shaun Hampton, Christa Holt, Dr. Diana Mata, Ramonia Morant, Cordelia Nieketien-Tawari, Neva Ortuno, Patricia Pennant, Melvin Walking Eagle, and Jessica Weinstein Adam Ranjo (Diversion First/Jail Based Services)  Isaac Rashid (Behavioral Health and Outpatient Services)  Tahictic Scott (Support Coordination Services) Jackie Tyler (Supported Community Residential Services)  Youth/Family and Adult Outpatient and Case Management Engagement Team: Napoleon Corleto, Jennifer Crittenden, Michael James, and Shafiq Qureshi Youth and Family Services Team: Kendra Rascoe and Megan (Wallace) Bateman Spirit of Excellence Awards Robert MacMurdo (Intensive Community Treatment Services) “Mr. MacMurdo assisted our son, who had been in a psychiatric hospital setting for three months, through a troubling and serious mental health crisis in 2016-17. He understood that our son, in addition to being on the Autism Spectrum, also had developmental delays. Mr. MacMurdo helped our son be placed in a group home for adults with developmental disabilities and later into a 1-bedroom apartment. Our son is happily occupying his own apartment and beginning to live a more independent and fulfilling life.” Pathway Homes Team: Cyrus Eftakhari, Anibel Herrera, Diane Malaquias, David Simmons, and Jean Terrill. When a residential contract provider abruptly changed, the CSB and this team immediately engaged in an extremely collaborative process to ensure that none of the 60 individuals impacted by this change would lose their housing. The transition process entailed prescriptive planning, detailed communication, engagement of individuals and their service providers, accountability to the process and quick action. The staff at the Department of Behavioral Health and Developmental Services offered glowing feedback at the successful conclusion of the process. Good Samaritan Honors Award Danielle Mackall (Administrative Services)  Spirit of Excellence Award Janice Jackson (Administrative Services) – Janice is the "front door" for the Juvenile Forensic Evaluation Program team. She schedules and manages our appointments, organizes the court orders and referral information for our evaluations, takes care of office supplies, and is our "go to" person for Credible. She is forward thinking and devoted to the fidelity of our team’s work. Janice is called upon to assist additional CSB programs and teams (both youth and adult) who are without their own administrative staff member without compromising the work she does for her team. Innovation Honors Awards A New Beginning Stabilization Team: Gregory Adams, Idean Fortune, Jashan Grewal, David Rhee, Katherine Robinson, Lidia Rodriguez, and Lisa Taylor Catherine Flanery (Residential Treatment and Detox Services)  Deborah Gray (Supportive Community Residential Services)  SharePoint Team (Support Coordination Services): Stephanie Adkins, Cassie Astrin, Charlene Blaha, Dana Blanshan, Mary Neufeld, and Casey Roberts VA DBHDS Regional Support Team (Support Coordination Services): Erin Lauer and Emlyn Podesta Spirit of Excellence Award Turning Point Team: Megan Downey, Jacqueline Blake, Amanda Davis-Scott, Crystal Edmonds, Giselle Gaitan-Valdizan, Marisa Gentile, Lauren Hillegas, Dr. Alexander Isaac, Dr. Anjuli Jindal, Amy Nguyen, Dr. Kathryn Walseman, and Laura Wrona. The Turning Point team is a multi-specialty coordinated care program for individuals with new onset of schizophrenia. Team members created a vibrant community of parents, service recipients, staff, and program alumni by programming family support groups, client outings, and holiday meals. Case managers meet clients in the community where they can be engaged in treatment and developed specialized treatment methods on their own to break through to their non-verbal clients. Leadership Honors Awards Donna Chittum (Human Resources)  Hyesun Jeong (Youth and Family Outpatient Services) Sharan Kaur (Human Resources)  Spirit of Excellence Award Amy Miller (Crisis Care) – Crisis Care is going through massive changes currently and Amy Miller has been instrumental in these changes going smoothly while always maintaining a positive attitude. The program started to accept temporary detainment orders and Amy ensured that all staff were trained, comfortable with, and prepared for the transition. The most impressive component may be that the program is preparing to move in the next year and Amy is pulled into multiple meeting consistently to ensure the transition is moving along. She is also working to prepare Crisis Care to accept medical detox, which is a large leap for Crisis Care. Amy goes above and beyond her routine job duties and responsibilities because it is not every day you have to architect two major programmatic changes while also balancing moving a program. Stewardship Spirit of Excellence Award Addiction and Recovery Treatment Services Implementation Team: Devin Arnold, Brian Anderson, Hossein Bakhtar, Bernadette Boozer-Madison, Sara Bryant, Michelle Gonsalves, Sean Graham, Carmen Ip, Vanessa Jenkins, Darcy Kipp Kim, Annie Le, Peggy Morris, Allyson Mosher, Nhat Nguyen, Bharati Patel, Laura Sauer, Bill Strobel, Sebastian Tezna, Ben Wagner, Andrew Wheeler, and Michael Yancey. In 2017, Virginia’s Medicaid program launched an enhanced substance use disorder treatment benefit, Addiction and Recovery Treatment Services (ARTS), which provides treatment for those with substance use disorders across the state. Through 2019, this multi-disciplined team came together from across the county several times per month to work on the necessary tasks to move forward with ARTS billing. The CSB has billed $219,000 since August 1, 2019 for this initiative and collected $113,000. The enhanced revenue will generate improved access to treatment services across the county. Random Act of Kindness Spirit of Excellence Award Lee Ann Dispirito (Supportive Community Residential Services) – For the past two holiday seasons, Lee Ann organized a call out to all staff at the Merrifield Center to contribute money for the day and night porters at the Merrifield Center. These individuals work very hard to keep the building neat and clean for visitors and staff. In 2018, Lee Ann collected over $800 that was shared among 14 porters. In December 2019, she collected $585 that was shared among 15 porters. Partnership Honors Awards Northern Virginia Coalition of Service Providers: Kenan Aden and Sandy Pullara (MVLE Inc.) The Arc of Northern Virginia Services Team: Alexandra Chevez, Hillary Deichman, Lisa Fong, Caroline Girgenti, Ana Hughes, and Cheryl Johnson ECHO Transportation Team: (Donald Coates, Lanie Greene, and Beverly Sheppard) Ed Hemphill (Volunteer) Tanisha Holmes (Cigna) Sean McGinnis (Hartwood Foundation)  Kelly Gomes Melendez (Infant and Toddler Connection) Melissa Osborne (County Executive’s Office)  Recovery Program Solutions of Virginia Team: Jerome Hughes, Lisa Goodwin, and RPSV’s staff, Board, and volunteers The Honorable Tina Snee (General District Court)  Spirit of Excellence Awards Claire Gesalman – Claire, whose son participates in the Self-Directed Services program, helped reenergize the SDS family support group. Her work with the family group includes establishing and growing a website so SDS families can share information and engage in real-time conversations. Claire freely shares her many years of experience hiring care givers and reporting SDS funds on her annual IRS forms and makes herself available to families when they have questions specific to their own situation. U.S. Geological Survey – The U.S. Geological Survey (USGS) has built an alliance with school districts across the nation that have school-to-work transition programs for students ages 18-22 with cognitive and other disabilities. The STEP UP program (Secondary Transition to Employment Program) connects students, many on the Autism Spectrum, and USGS research scientists on projects to preserve at-risk data, locate and tag features on maps, identify bird calls, and many other activities. USGS began this special collaboration with Fairfax County Public Schools’ Secondary Transition to Employment Program (STEP) by hosting a single student at USGS’s national headquarters in Reston in 2012. After a recent USGS presentation to the National Science Foundation (NSF) in Alexandria, VA, NSF entered into a partnership with a STEP site at FCPS’ Mount Vernon High School, where students now participate in data collection projects/scanning records with great success. Congratulations to all of our award recipients! Be on the lookout for the nomination process for the 2021 awards, which will be announced soon.

Calendar with fall colors

November 1, 2020
[Click the image for a printable calendar, including links] The Fairfax-Falls Church Community Services Board's Wellness, Health Promotion & Prevention team focuses on ways to strengthen our community’s emotional health and ability to handle challenges related to mental health concerns and substance misuse. Explore our calendar of suggestions and reach out to the prevention team for more information about the activities suggested. Calendar Resource Links Vape Free Fairfax Live Healthy Fairfax How to talk to your teen about vaping FCPS tips to lift your mood Al’s Pals early childhood program Fairfax Prevention Coalition Support someone who’s trying to quit vaping Surgeon General’s tips on talking with teens about e-cigarettes Test your mood myStrength app Watch a video with FCPS students discussing the dangers of vaping Get the This is Quitting social media toolkit Join the Great American Smokeout: www.cancer.org/healthy/stay-away-from-tobacco/great-american-smokeout/history-of-the-great-american-smokeout.html Manage your stress during COVID Virginia Foundation for Healthy Youth: www.vfhy.org [Get a printable calendar.]

Assistance from a distance graphic with CSB logo

October 29, 2020
Get a printable copy of the Assistance from a Distance flyer in English, Spanish, Arabic, Farsi, Korean or Vietnamese. If visiting one of our locations, please call in advance, if possible. Information below updated October 29, 2020. Applying for Services CSB Entry & Referral, 703-383-8500   Monday-Friday, 9 a.m. to 5 p.m. During this time, CSB has transitioned mainly to telehealth services via Zoom for Healthcare, by phone or video. Support during these trying times Information on community resources Screening and assessment for CSB services Services Offered Individual Therapy Case Management/Support Coordination Group Therapy (via telehealth) Psychiatric Services Nursing Services Pharmacy Services Emergency Services Detoxification Services Homeless Drop-In Residential Treatment Crisis Stabilization For Individuals We Currently Serve Accessing Case Managers, Therapists, Psychiatrists and Nurses Available during limited service hours via telehealth, by phone or video. CSB is now offering telehealth services such as therapy, counseling, case management and prescribing, via Zoom for Healthcare, by phone or video. This easy-to-use and convenient service includes video and teleconferencing. Contact your therapist or case manager to learn more about these services. Medication Clinic Hours Chantilly Center, 703-968-4047 Tuesday, Wednesday and Thursday, 11 a.m. to 5 p.m. Gartlan Center, 703-360-6910 Monday-Thursday, 8:30 a.m. to 4 p.m. Northwest Center Reston, 703-481-4097 Monday-Wednesday, 11 a.m. to 5 p.m. Merrifield Center, 703-207-7700 Tuesday-Thursday, 9 a.m. to 5 p.m. Pharmacy Hours Chantilly Center, 703-449-6135 Monday-Friday, 8:30 a.m. to 5 p.m. Gartlan Center, 703-253-7697 Monday and Friday, 8:30 a.m. to 5 p.m.; Tuesday and Wednesday, 8:30 a.m. to 6 p.m.; Thursday, 8 a.m. to 8 p.m. Northwest Center Reston, 703-467-7467 Monday-Friday, 8:30 a.m. to 5 p.m. Merrifield Center, 703-852-0041 Monday-Thursday, 8 a.m. to 7 p.m.; Friday, 8 a.m. to 5 p.m. Pharmacy services provided by Genoa Healthcare. Medication Clinic Hours Chantilly Center, 703-968-4000 Tuesday and Thursday, 11 a.m. to 5 p.m. Gartlan Center, 703-360-6910 Monday, Wednesday and Thursday, 11 a.m. to 5 p.m. Northwest Center Reston, 703-481-4100 Monday-Wednesday, 11 a.m. to 5 p.m. Merrifield Center, 703-383-8500 Tuesday-Thursday, 9 a.m. to 5 p.m. Lab Work Hours Labs will be reduced at prescriber discretion as may be deemed necessary for essential labs only (Clozaril, Lithium, Depakote, etc.). Please talk with your medical team. Locations Services available during limited business hours from these sites via telehealth – video and phone: Chantilly Center, 703-968-4000 Gartlan Center, 703-360-6910 Northwest Center Reston, 703-481-4100 Heritage Center, 703-533-0180 South County Center, Outpatient: 703-704-6355, Youth: 703-704-6707 Merrifield Center, 703-383-8500 Emergency Services at Merrifield Center, 703-573-5679, available 24/7 8221 Willow Oaks Corporate Dr., Fairfax, VA 22301, Lower Level If possible, please call ahead to 703-573-5679 to see if you can be seen via telehealth. In a Behavioral Health Emergency In a life-threatening emergency, dial 911. Emergency Services, 703-573-5679, available 24/7 Merrifield Center, 8221 Willow Oaks Corporate Drive, Fairfax VA 22031, Lower Level If possible, please call ahead to 703-573-5679 to see if you can be seen via telehealth. Crisis stabilization services are available. Fairfax Detoxification Center, 703-502-7000, available 24/7 4213 Walney Road, Chantilly VA 20151 Still Have Questions? Call 703-383-8500, 9 a.m. to 5 p.m. Monday-Friday

Circular text - Global Peer Support Celebration Day - celebrating what's strong

October 15, 2020
The Fairfax-Falls Church Community Services Board is proud to honor its team of Peer Support Specialists on Global Peer Support Celebration Day, Thursday, October 15. Peer supporters have lived experience with mental health challenges, substance use disorders, or both, are now in stable recovery, and are trained to help others on their own journey to recovery. Peer Support Specialist Jalna Harris Celebrates Global Peer Support! CSB’s Michael T. Lane, M.A. Ed., NCPS, CPRP, Director of Individual and Family Affairs, says, “Peer support changes lives. Sometimes that connection is just what someone needs to kindle a fire of hope, a willingness to take the next step toward wellness after long, dark years. The work is not easy. Mindfully sharing some really difficult parts of one’s personal journey and being with someone when they’re struggling, takes tremendous strength and courage.” Our CSB has approximately 40 Peer Support Specialists who: Provide one-on-one peer counseling. Share community resources for housing, employment and other basic needs. Share their experiences with recovery from mental health challenges and substance use disorders and co-occurring disorders. Facilitate peer support groups and training events. Provide hope and support when people are experiencing major life challenges. Both the Peer Support Specialist and the person receiving services receive benefits from these services. Jennifer Deneault, CPRS, Peer Support Specialist with CSB’s Peer Overdose Response Team (PORT) program, says, “Every person’s recovery is different. Helping people build sober supports, push through the difficult times, and get to their ‘aha moment’ is very rewarding.” Peer support relies on a nonhierarchical, reciprocal relationship that fosters understanding and trust between peer supporters and their peers, and among populations who otherwise may be alienated from or have poor access to mental health and or addiction services. Peer support is voluntary, but usually frequent and ongoing, and accessible, flexible, culturally sensitive, and peer focused. Peer support can take many forms – phone calls, text messaging, group meetings, home visits, going for walks together and even grocery shopping. It complements and enhances other mental health and addiction services by providing the emotional and social support and practical assistance necessary for people with mental health, addiction, or both to manage their disorders and stay healthy. Many of CSB’s Peer Support Specialists have earned Certified Peer Recovery Specialist (CPRS) status, which requires completing 72 hours of training and accumulating 500 hours of experience (learn more about the accreditation process). They work in service areas throughout the CSB, including: Emergency & Crisis Services (Woodburn Place Crisis Care, Emergency Services) Residential (Cornerstones, Crossroads, New Horizons, New Generations) Intensive Community Treatment Services (Intensive Case Management, Program for Assertive Community Treatment [PACT], Program to Assist in Transition from Homelessness [PATH]), Diversion & Jail-Based Services (Jail Diversion, Striving to Achieve Recovery [STAR] program), Behavioral Health Outpatient & Case Management Services (Gartlan Center, Medication-Assisted Treatment/Office-Based Opioid Treatment [MAT/OBOT]) Employment & Day Services (Turning Point) and the Office of Individual & Family Affairs (Peer Overdose Response Team [PORT]). Research shows that peer supporters have a transformative effect on the peers they serve, other mental health providers (therapists, psychologists, and psychiatrists), and the mental health systems that employ them. “Peer support specialists provide life-changing support, insight, and resources that enable individuals to live healthy, thriving lives. The value of our Peer Support Specialists’ personal experiences is immeasurable," says Daryl Washington, Executive Director of the CSB. The benefits of peer support are tremendous. Lane says, “Knowing that someone has been in your shoes, has experienced very serious challenges that are similar to yours, and that they’re living a rich, fulfilling life – wow! What a difference!” Thank you, Peer Support Specialists!

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5:00PM, Meeting of the CSB's Behavioral Health Oversight Committee. Because of…



5:00PM, Bi-monthly meeting of the CSB Developmental Disabilities Committee.…



1:00PM, A new anti-drug coalition has been formed in our community. Led by the…



4:00PM, Meeting of the CSB Compliance Committee. Because of the limitations in…

About the Health & Human Services System

The Community Services Board is a part of the Fairfax County Health & Human Services System (HHS). The HHS System is a network of county agencies and community partners that support the well-being of all who live, work, and play in Fairfax County.

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