Fairfax-Falls Church Community Services Board

Fairfax County, Virginia



Emergency - 703-573-5679 Detox - 703-502-7000 (24/7)

703-383-8500 | TTY 711

8221 Willow Oaks Corporate Drive
Fairfax, Virginia 22031

Daryl Washington, Executive Director

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The Fairfax-Falls Church Community Services Board provides services for people of all ages who have mental illness, substance use disorders and/or developmental disabilities.

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Need emergency help?

Call 911 if immediately life-threatening and ask for Crisis Intervention trained officer.

Emergency mental health services 24/7
703-573-5679   TTY 711

Fairfax Detoxification Center 24/7
TTY 703-322-9080

Or come directly to the Merrifield Center

Need information & services?

For other CSB services, call CSB Entry & Referral
703-383-8500   TTY 711
Mon. – Fri., 9 a.m. to 5 p.m.

Come directly to the Merrifield Center for a screening
Mon. – Fri., 9 a.m. to 5 p.m.
(Extended youth hours until 7 p.m. on Tues.)

Learn more about services for...

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CSB News

Photo of building with fire trucks and American flag

June 10, 2019
Police and fire officials were not the only first responders in Virginia Beach last week. The Fairfax-Falls Church Community Services Board (CSB) dispatched two veteran clinicians from the agency’s Mobile Crisis Response (Emergency Services) unit too. CSBs across the state answered the call from the Virginia Department of Behavioral Health & Developmental Services to fulfill the need for additional mental health and crisis counseling for people impacted by the horrific mass shooting that took 12 lives and injured four at the Virginia Beach Municipal Center on May 31. A third-generation Virginia Beach native and CSB Emergency Services clinician for seven years, one CSB staffer immediately answered the call for help. She is accustomed to seeing and working with trauma, but this time it seemed different. “The entire community felt the effects of this tragedy. The fear, anxiety, loss and grief...this was something done TO them by someone they KNEW,” she recollected. She said the community response was tremendous. Between CSBs, the Red Cross, and private community therapists, there was an outpouring of support. Roughly 130 counselors were on hand to provide services. The Virginia Beach CSB staff were on-scene from the earliest moments after the shooting, many working tirelessly, for 12-13 hours days in support of their community, alongside of those that came from afar. Therapy dogs provided comfort to many people impacted by the Virginia Beach incident. Another CSB clinician, aged 64 with almost 40 years experience in crisis counseling including two years on CSB's Emergency Services staff, expressed that he saw this tragedy as very different from his daily work, where many people require residential or hospitalization for treatment of their mental health crises. “Victims, in this case, were open to mental health interventions. They knew they’d suffered trauma and were very open to help. Many people were still processing what they had seen or been through and their sleep and diets were off. Counselors were able to help take care of physical health needs as well as the emotional needs, offering an donated gift card or just an apple. It made a difference.” He is a native of the Virginia Beach area and in downtime after his shifts he was able to play guitar, read, exercise and visit with family. Throughout the week, both clinicians perceived that people continued to process the tragedy and come to terms with what happened. Emotions such as anger as well as fear (of the unknown) resonated. They both agreed, however, that the vast majority of people clearly had strong supports and relied on their strengths. Their resilience is apparent. Abbey May, CSB’s Director of Emergency Services, was grateful to be able to be able to lend agency support.  “We provide emergency services for people in crisis every single day, 24/7. It’s not an easy job. But it’s gratifying to know that our highly-skilled, compassionate clinicians will step up whenever and wherever they’re needed,” she said. Therapists worked with people at the family assistance center to write messages of support on rocks. Both CSB clinicians agreed that this event was “life changing for everyone.” “While supporting people through grief and trauma is challenging, it is also deeply rewarding. We’re extraordinarily grateful to have been able to contribute to the initial time of the healing process for a community where we both have strong roots, love and lifelong connections.”  

Photo of five peer support staff

June 10, 2019
Five of the eight new peer support staff. Peer support programs provide opportunities for people who are in long-term recovery from mental health and substance use challenges to support other people who are struggling to reach recovery. The Fairfax-Falls Church Community Services Board (CSB) has stepped up its peer inclusion practices by creating a new Peer Training Academy that begins June 10. Peer support is considered a best practice by the Substance Abuse and Mental Health Services Administration and the CSB and many other organizations.   The new CSB Peer Specialist Training Academy will provide on-the-job training for Peer Support Specialists in the skills and knowledge they need to succeed in their roles. The Academy is a three-month pilot program. The goal of the academy is to help participants learn how our organization and the wider human services system functions. It will also provide opportunities to equip peer specialists with a set of skills they’ll need to perform in their jobs, such as mentoring, setting boundaries, facilitator training and practicing providing individual and group peer support. The Academy’s first cohort is comprised of eight staff who will rotate their time among three programs, starting with substance misuse, detoxification and jail-based treatment. According to Michael T. Lane, Director of Individual and Family Affairs and manager responsible for the new academy, this is an exciting opportunity for the community as well as for the CSB. “As we continue to grow our peer staff, we are encouraging our various CSB programs to give peer specialists a try. The more programs they’re exposed to, the better chance we’ll have to learn where they may be a good fit.” At the close of the Academy, successful graduates will be placed for ongoing employment within CSB programs. The CSB employs more than 1,100 people; of those, 42 are peer support specialists. There are currently nine openings. Lane added, “Peer support services are a win-win for the individuals we serve, as well as for the employee. It is deeply rewarding to provide support to people struggling with similar mental health and substance use challenges that the employee did. Our clients often relate better to someone who has had those challenges. Peers assist in developing problem-solving, decision-making and coping skills; they provide meaningful connections that others can’t and they offer and demonstrate that recovery is possible.” Learn more about CSB peer support.  

Pink box with text encouraging participation in WIN survey

June 7, 2019
The Welcoming Inclusion Network wants to continue the momentum and leadership to develop and enhance programs and services for individuals with developmental (and intellectual) disabilities in our community. Please take five minutes to share your feedback; it's important as we make decisions on priorities and move forward into the future; survey closes July 10, 2019. Check out the Welcoming Inclusion Network page for all of WIN's upcoming meetings, and join us!

Photo of CSB staff with Phoenix bikes sign

June 6, 2019
It is said “Four wheels move a body, two wheels move a soul.” Thanks to a new partnership with Phoenix Bikes, clients of the Fairfax-Falls Church Community Services Board (CSB) will have new opportunities for commuting to and from a job, as well as enjoy the overall health and therapeutic benefits of cycling. For the past 50 years, the CSB, an arm of Fairfax County’s Health and Human Services system, has been linking individuals experiencing mental illness, substance use disorders and intellectual and developmental disabilities to local services, supports and resources that aim to help people to live the life they want to lead. With therapy, medication and supports, over 20,000 people each year are served by the CSB. Using evidence-based therapeutic interventions, medications and other supports, individuals are often ready to obtain or resume full- or part-time work, at some point during their care. Unfortunately, there is often a key barrier to working in the Northern Virginia region: transportation. CSB employment specialists and clinicians aim to fill that gap by equipping eager clients with donated bicycles. CSB Employment Specialist Lauren Unger initiated the new partnership in an effort to provide greater to support to the individuals served by the CSB. Phoenix Bikes is an Arlington County-based nonprofit organization that accepts donated bicycles and teaches young people to assist with repairs and refurbishments. The like-new bikes are then passed along to people served by local health and human services programs. Phoenix Bikes’ mission is three-fold: to educate youth, to promote bicycling and to build community. So far, the CSB’s Employment team has accepted six like-new bikes to be provided to clients while they are receiving services from CSB. The new bike program was organized by CSB’s Supported Employment Resources, a program that helps individuals work towards life goals that involve getting and keeping a job in the competitive labor market, learning about career choices and barriers to employment, as well as education and volunteer opportunities. “We couldn’t be more thrilled by this new partnership with Phoenix Bikes,” said Lori Bell, CSB Employment Program Manager. “As we continue to develop and foster a culture of recovery-friendly workspaces, where people recognize the strengths that people in recovery embody, we appreciate the support of Phoenix Bikes that will help our clients be on time to work, as well as enjoying the positive benefits of daily exercise in the outdoors. It’s a win-win.” Learn more about CSB's Supported Employment Services or inquire about the bike partnership. Interested in donating a bike? Visit Phoenix Bikes or email them.

Photo of firearm locks

June 4, 2019
The Fairfax-Falls Church Community Services Board (CSB) is offering locking medication boxes and trigger locks that fit a wide variety of firearms (at no cost) as part of the new regional program "Lock and Talk Northern Virginia." The safety program expanded from Southwest Virginia to the northern region this week and is a collaborative initiative of the Suicide Prevention Alliance of Northern Virginia (SPAN). Studies show that when firearms are accessible, individuals are more than three times likely to die by suicide and that the majority of people who suicide use firearms (61%) or poisons (19%). Limiting access to firearms and poisons (known as lethal means restriction) for a person in crisis is an essential strategy for preventing suicide. Talking about the problem of suicide can save lives, reduce stigma and encourage help-seeking behaviors. Lock and Talk Northern Virginia public service announcements are airing on local Comcast stations across the region. Cable and Trigger Locks Lock and Talk is part of a comprehensive approach to suicide prevention in the Commonwealth of Virginia and being implemented by the Wellness, Health Promotion and Prevention program of the CSB. It is intended to: Prevent suicides by restricting access to firearms and poisons during a mental health crisis. Educate the community about how to recognize and respond to warning signs. Encourage others to pass on knowledge. Promoting safe and responsible care of lethal means, while encouraging community conversations around mental wellness, are vital to our mission of suicide prevention and wellness promotion. Medication Lock Box and Locking Pill Bottle The Prevention team is offering free cable and trigger locks and locking medication boxes. Gun locks and lock boxes include information on safe handling and messaging, and tips to secure firearms and medications. The best strategy for protecting a person at risk is to remove firearms from the home until a mental health crisis is resolved. Contact us for more information or visit the SPAN website. About suicide prevention Suicide can be prevented – learn the warning signs. If you or someone you care about may be at risk of suicide, reach out for help right away. Call PRS CrisisLink 703-527-4077 or 1-800-273-TALK (8255), or text “CONNECT” to 855-11. If situation is immediately life-threatening, call 911. Ask for a crisis intervention team officer.

Get Involved

CSB Board CSB EventsDiversion First Interns & volunteersOnline and in-person trainingSuicide Prevention Alliance of No. Va. Welcoming Inclusion Network Youth Council




10:00AM, This regional Military Culture and Suicide Prevention Summit will…



4:00PM, Meeting of the CSB Compliance Committee. Meeting materials



5:00PM, Meeting of the CSB Executive Committee. Meeting materials



7:00PM, What is the Youth Council? The Youth Council is a group of high…

About the Health & Human Services System

The Community Services Board is a part of the Fairfax County Health & Human Services System (HHS). The HHS System is a network of county agencies and community partners that support the well-being of all who live, work, and play in Fairfax County.