Fairfax-Falls Church Community Services Board

Fairfax County, Virginia



Emergency - 703-573-5679 Detox - 703-502-7000 (24/7)

703-383-8500 | TTY 711

8221 Willow Oaks Corporate Drive
Fairfax, Virginia 22031

Daryl Washington, Executive Director

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The Fairfax-Falls Church Community Services Board provides services for people of all ages who have mental illness, substance use disorders and/or developmental disabilities.

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Need emergency help?

Call 911 if immediately life-threatening and ask for Crisis Intervention trained officer.

Emergency mental health services 24/7
703-573-5679   TTY 711

Fairfax Detoxification Center 24/7
TTY 703-322-9080

Or come directly to the Merrifield Center

Need information & services?

For other CSB services, call CSB Entry & Referral
703-383-8500   TTY 711
Mon. – Fri., 9 a.m. to 5 p.m.

Come directly to the Merrifield Center for a screening
Mon. – Fri., 9 a.m. to 5 p.m.
(Extended youth hours until 7 p.m. on Tues.)

Learn more about services for...

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CSB News

Photo of workshop panelists

June 19, 2019
The Regional Resource Panel was moderated by Brandi Jancaitis, Military and Veterans Affairs Manager, Virginia Department of Behavioral Health & Developmental Services and included Travis Rahill, SFC, US Army Retired, Outreach Program Manager, Melwood Veterans Services; Kaye Larson, Military OneSource; Caleb Johnson, Northern Regional Director, Virginia Veteran and Family Support DVS; and Dusty Baxley, Executive Director, Boulder Crest Retreat for Military and Veteran Wellness.  Over 100 professionals from across Northern Virginia came together for a Regional Military Culture and Suicide Prevention Summit on June 17 at the Fairfax County Government Center. The goals of the summit, sponsored by Virginia Department of Behavioral Health & Developmental Services (DBHDS), were to increase military cultural competency, including understanding service members’ and veterans’ unique behaviors, values and characteristics; bolster regional partnerships between federal, state and local partners; and highlight best practices to prevent suicide among military service members, veterans, and their families.  Virginia has the eighth largest veteran population and the fourth largest active duty population in the United States, home to roughly 720,000 veterans and 89,000 active duty members of the military. Sessions included an introduction to military culture and a discussion on lethal means safety, which is limiting access to highly lethal means of suicide, such as firearms and certain prescription medications, for service members and veterans who are in crisis. The summit also featured an overview of the CSB’s new Lock & Talk Northern Virginia program. The event wrapped up with a regional resource panel and a question and answer session which was moderated by Brandi Jancaitis, Military and Veterans Affairs Manager, Virginia Department of Behavioral Health & Developmental Services, and included panelists: Travis Rahill, SFC, US Army Retired, Outreach Program Manager, Melwood Veterans Services Kaye Larson, Military OneSource Caleb Johnson, Northern Regional Director, Virginia Veteran and Family Support DVS, and Dusty Baxley, Executive Director, Boulder Crest Retreat for Military and Veteran Wellness. One of the objectives throughout the conference was to identify resources for service members, veterans and their families, caregivers and providers. An attendee stated, “The summit has been a success in opening my eyes to the resources available through Northern Virginia for military service members, veterans, and their families. I’ve made some great contacts and have a better understanding of lethal means safety for the military and veteran culture.” William H. Williams, Director of CSB Operations and Emergency Management and a military veteran, provided opening and closing remarks at the summit. At the summit’s closure, William H. Williams, Director, CSB Operations/Emergency Management and a military veteran, commented on the theme that ran through the summit: “compassion… people who are fixed on helping persons who have served their country in the most dramatic situations. I really thank you for that.” Suicide is a growing concern; it was the 10th leading cause of death in the United States in 2017. Between 2003 to 2016, more than 3,000 veterans or service members died by suicide in Virginia. The Fairfax-Falls Church Community Services Board’s (CSB) Wellness, Health Promotion & Prevention Services staff engage and involve the community in activities to help strengthen emotional health, increase awareness and build resiliency skills to handle life stressors. Services are provided throughout the county and include community-focused workshops, campaigns to raise awareness and improve health, and evidence-based programming including how to recognize and assist someone who is experiencing depression and anxiety, how to recognize the signs and symptoms of suicide and how to build resilient communities. CSB’s Wellness, Health Promotion and Prevention staff attend community events to provide information and answer questions about CSB’s prevention program and services.  For more information or to request a staff presentation, contact Marla Zometsky, 703-559-3000, TTY 711. For more information about general CSB services, call CSB Entry & Referral at 703-383-8500, TTY 711, or come directly to the Merrifield Center for a screening, Monday through Friday, 9 a.m. to 5 p.m. Emergency mental health services are available 24/7 by calling 703-573-5679, TTY 711, or come directly to the Merrifield Center's lower level. The Fairfax Detoxification Center is also available 24/7 at 703-502-7000, TTY 703-322-9080.  

Closeup photo of shoes walking on grass

June 17, 2019
CSB's BeWell team is hosting the a series of health and emotional wellness workshops at the Northwest Center beginning Thursday, June 27 from 5 to 7 p.m. This hands-on, free community workshop series will focus on how food, exercise and sleep affect one’s health, mood and behavior: “You Are What You Eat & What You Do: How Food, Exercise and Sleep Affect Health, Mood and Behavior." Register to attend the workshop.

Photo of building with fire trucks and American flag

June 10, 2019
Police and fire officials were not the only first responders in Virginia Beach last week. The Fairfax-Falls Church Community Services Board (CSB) dispatched two veteran clinicians from the agency’s Mobile Crisis Response (Emergency Services) unit too. CSBs across the state answered the call from the Virginia Department of Behavioral Health & Developmental Services to fulfill the need for additional mental health and crisis counseling for people impacted by the horrific mass shooting that took 12 lives and injured four at the Virginia Beach Municipal Center on May 31. A third-generation Virginia Beach native and CSB Emergency Services clinician for seven years, one CSB staffer immediately answered the call for help. She is accustomed to seeing and working with trauma, but this time it seemed different. “The entire community felt the effects of this tragedy. The fear, anxiety, loss and grief...this was something done TO them by someone they KNEW,” she recollected. She said the community response was tremendous. Between CSBs, the Red Cross, and private community therapists, there was an outpouring of support. Roughly 130 counselors were on hand to provide services. The Virginia Beach CSB staff were on-scene from the earliest moments after the shooting, many working tirelessly, for 12-13 hours days in support of their community, alongside of those that came from afar. Therapy dogs provided comfort to many people impacted by the Virginia Beach incident. Another CSB clinician, aged 64 with almost 40 years experience in crisis counseling including two years on CSB's Emergency Services staff, expressed that he saw this tragedy as very different from his daily work, where many people require residential or hospitalization for treatment of their mental health crises. “Victims, in this case, were open to mental health interventions. They knew they’d suffered trauma and were very open to help. Many people were still processing what they had seen or been through and their sleep and diets were off. Counselors were able to help take care of physical health needs as well as the emotional needs, offering an donated gift card or just an apple. It made a difference.” He is a native of the Virginia Beach area and in downtime after his shifts he was able to play guitar, read, exercise and visit with family. Throughout the week, both clinicians perceived that people continued to process the tragedy and come to terms with what happened. Emotions such as anger as well as fear (of the unknown) resonated. They both agreed, however, that the vast majority of people clearly had strong supports and relied on their strengths. Their resilience is apparent. Abbey May, CSB’s Director of Emergency Services, was grateful to be able to be able to lend agency support.  “We provide emergency services for people in crisis every single day, 24/7. It’s not an easy job. But it’s gratifying to know that our highly-skilled, compassionate clinicians will step up whenever and wherever they’re needed,” she said. Therapists worked with people at the family assistance center to write messages of support on rocks. Both CSB clinicians agreed that this event was “life changing for everyone.” “While supporting people through grief and trauma is challenging, it is also deeply rewarding. We’re extraordinarily grateful to have been able to contribute to the initial time of the healing process for a community where we both have strong roots, love and lifelong connections.”  

Photo of five peer support staff

June 10, 2019
Five of the eight new peer support staff. Peer support programs provide opportunities for people who are in long-term recovery from mental health and substance use challenges to support other people who are struggling to reach recovery. The Fairfax-Falls Church Community Services Board (CSB) has stepped up its peer inclusion practices by creating a new Peer Training Academy that begins June 10. Peer support is considered a best practice by the Substance Abuse and Mental Health Services Administration and the CSB and many other organizations.   The new CSB Peer Specialist Training Academy will provide on-the-job training for Peer Support Specialists in the skills and knowledge they need to succeed in their roles. The Academy is a three-month pilot program. The goal of the academy is to help participants learn how our organization and the wider human services system functions. It will also provide opportunities to equip peer specialists with a set of skills they’ll need to perform in their jobs, such as mentoring, setting boundaries, facilitator training and practicing providing individual and group peer support. The Academy’s first cohort is comprised of eight staff who will rotate their time among three programs, starting with substance misuse, detoxification and jail-based treatment. According to Michael T. Lane, Director of Individual and Family Affairs and manager responsible for the new academy, this is an exciting opportunity for the community as well as for the CSB. “As we continue to grow our peer staff, we are encouraging our various CSB programs to give peer specialists a try. The more programs they’re exposed to, the better chance we’ll have to learn where they may be a good fit.” At the close of the Academy, successful graduates will be placed for ongoing employment within CSB programs. The CSB employs more than 1,100 people; of those, 42 are peer support specialists. There are currently nine openings. Lane added, “Peer support services are a win-win for the individuals we serve, as well as for the employee. It is deeply rewarding to provide support to people struggling with similar mental health and substance use challenges that the employee did. Our clients often relate better to someone who has had those challenges. Peers assist in developing problem-solving, decision-making and coping skills; they provide meaningful connections that others can’t and they offer and demonstrate that recovery is possible.” Learn more about CSB peer support.  

Pink box with text encouraging participation in WIN survey

June 7, 2019
The Welcoming Inclusion Network wants to continue the momentum and leadership to develop and enhance programs and services for individuals with developmental (and intellectual) disabilities in our community. Please take five minutes to share your feedback; it's important as we make decisions on priorities and move forward into the future; survey closes July 10, 2019. Check out the Welcoming Inclusion Network page for all of WIN's upcoming meetings, and join us!

Get Involved

CSB Board CSB EventsDiversion First Interns & volunteersOnline and in-person trainingSuicide Prevention Alliance of No. Va. Welcoming Inclusion Network Youth Council




4:00PM, Meeting of the CSB Compliance Committee. Meeting materials



5:00PM, Meeting of the CSB Executive Committee. Meeting materials



9:00AM, Meeting of the CSB Fiscal Oversight Committee. Meeting materials



7:00PM, What is the Youth Council? The Youth Council is a group of high…

About the Health & Human Services System

The Community Services Board is a part of the Fairfax County Health & Human Services System (HHS). The HHS System is a network of county agencies and community partners that support the well-being of all who live, work, and play in Fairfax County.