For Immediate Release
Sept. 4, 2020
Fairfax Connector celebrates a week of full service on all routes, including the launch of new routes and enhanced service across the transit system. The safety and health of all passengers and employees of Fairfax Connector has remained our top priority throughout the COVID-19 pandemic and the safety measures that have been put into place will continue to ensure a safe environment.
A new video released today highlights safety procedures undertaken by Fairfax County Department of Transportation (FCDOT) and Fairfax Connector operations contractor Transdev to keep passengers and employees safe. The video also assures commuters and travelers that when they are ready to return to transit, Fairfax Connector is here for them.
VIDEO - Fairfax Connector: Let’s Get There Together (YouTube)
In addition to the video, other resources including audio clips and graphics are available to share to highlight Fairfax Connector’s return to full service and to celebrate the launch of the new express bus service on Route 697 from the Stringfellow Road Park and Ride lot to Southwest Washington, D.C, and the enhanced bus service on existing express Route 699 from the Government Center Park and Ride to Downtown Washington, D.C.
Fairfax Connector: Let’s Get There Together
- Fairfax Connector - Let’s Get There Together 15 sec (English)
- Fairfax Connector - Let’s Get There Together 15 sec (Spanish)
- Fairfax Connector – Let’s Get There Together 30 sec (English)
- Fairfax Connector – Let’s Get There Together 30 sec (Spanish)
New Express Route 697 – Stringfellow Road Park and Ride to Southwest Washington D.C.
- Fairfax Connector’s New 697 Express 15 sec (English)
- Fairfax Connector’s New 697 Express 15 sec (Spanish)
- Fairfax Connector’s New 697 Express 30 sec (English)
- Fairfax Connector’s New 697 Express 30 sec (Spanish)
Enhanced Express Route 699 – Government Center Park and Ride to Downtown D.C.
Safety of Passengers and Operators Comes First
Enhanced Cleaning Protocols and Training of Operators
To ensure a safer environment for both passengers and operators aboard Fairfax Connector buses, Fairfax Connector operations contractor Transdev will continue to:
- Follow cleaning and disinfecting guidance from public health officials.
- Enhance vehicle cleaning and disinfecting cycles on bus interiors and critical touch points, such as door handles, handrails and other surfaces.
- Keep employees informed about the disease and guidance to prevent the spread of illness.
Rear Door Entry and Exit Required
**All routes continue to be FREE until further notice**
- Fairfax Connector customers will continue to be required to enter and exit the bus using the rear doors (this does not apply to customers who need to use a wheelchair ramp.)
- While rear door entry is required, no fares will be collected, and all routes continue to be free.
Wearing a Face Covering on the Bus is Mandatory
**Face coverings available for those without one (while supplies last)**
- Per Governor Ralph Northam’s Executive Order, wearing a face covering on Fairfax Connector buses will continue to be mandatory to protect the health and safety of both passengers and operators. For instructions for how to make your own face covering, visit the CDC’s face coverings webpage.
- Since May 2020, Fairfax Connector staff have distributed more than 15,000 face coverings to passengers and will continue to have them on-hand for those without one (while supplies last).
Practice Social Distancing and Follow Public Health Guidelines
Fairfax Connector passengers are reminded that the most effective way to prevent the spread of COVID-19 is to follow these recommendations from public health officials:
- Practice social distancing (keep six feet apart when possible).
- Stay home while you are sick and avoid close contact with others.
- Wash hands often with soap and water. If not available, use hand sanitizer.
- Avoid touching your face with unwashed hands.
- Cover your mouth/nose with a tissue or sleeve when coughing or sneezing.
- Avoid contact with people who are sick.
Stay Connected with Fairfax Connector
- To receive notifications for your bus route, sign up for BusTracker email or text alerts
- Visit www.fairfaxconnector.com
- Call 703-339-7200, TTY 703-339-1608 (Mon.-Fri., 5 a.m.-10 p.m.; Sat.-Sun., 7 a.m.- 9 p.m.)
- Email us at Fairfaxconnector@fairfaxcounty.gov
- Follow us on Twitter & Facebook
- Visit a Connector Transit Store
Ways to Stay Informed About COVID-19
- Call the Health Department Call Center at 703-267-3511 with Coronavirus questions M-F: 9 a.m.-7 p.m. and Sat-Sun: 9:30 a.m.-5 p.m.
- Text FFXCOVID to 888777 to receive updates from Fairfax County about COVID-19; text FFXCOVIDESP to 888777 for updates in Spanish.
- Email questions or concerns to email@example.com. This email account is staffed M-F: 8 a.m.- 6 p.m.
- Visit the county’s coronavirus web portal for information; it serves as a one-stop online resource for information.
- Learn more about COVID-19 on the Health Department Coronavirus (COVID-19) Webpage or FAQ page).
- Follow the Fairfax County Government Facebook Page (http://www.facebook.com/fairfaxcounty) and Health Department Facebook Page(www.facebook.com/fairfaxcountyhealth).
- Follow @fairfaxcounty and @fairfaxhealth on Twitter.