Department of Family Services - Older Adults

Fairfax County, Virginia

CONTACT INFORMATION: Monday - Friday 8 a.m. - 4:30 p.m.

Aging, Disability and Caregiver Resources, 12011 Government Center Parkway, Suite 708
Fairfax, VA 22035

Barbara Antley,
Director

Northern Virginia Long-Term Care Ombudsman Program

 

The Northern Virginia Long-Term Care Ombudsman Program advocates for residents of long‑term care facilities in:


  • City of Alexandria
  • Fairfax County
  • Arlington County
  • Loudoun County
     

The program is part of a nationwide network established under the federal Older Americans Act to provide consumer information and help residents resolve problems related to care.

Call us at:
703-324-5861
TTY 711
Email: Northern Virginia Long-Term Care Ombudsman Program
Monday - Friday, 8 a.m. to 4:30 p.m.

 

  • if you are considering a long-term care facility, 
  • need assistance with a care issue or
  • would like to file a complaint.
     

Note: For long-term care advocacy services in Prince William County, call 703‑792‑7662, TTY 711.

View the Northern Virginia Long-Term Care Ombudsman Program Video

Long-Term Care Volunteer Ombudsman Program

  • Consider volunteering as a Long-Term Care Ombudsman! Ombudsmen advocate for the rights of residents of nursing and assisted living facilities.
  • Volunteers also help residents resolve conflicts and improve their quality of life.
  • Our volunteers routinely say they get so much more than they give from this high-impact volunteer opportunity!
  • Find additional Volunteer Ombudsman Program information.

Listen to our podcast on volunteering for the Northern Virginia Long-Term Care Ombudsman Program

 

38.8552832, -77.3627232

Pennino Building

12011 Government Center Parkway
Fairfax, VA, 22035