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Department of Family Services - Older Adults

Fairfax County, Virginia

CONTACT INFORMATION: Monday - Friday 8 a.m. - 4:30 p.m.

703-324-7948
TTY 711

FairfaxAAA@fairfaxcounty.gov

12011 Government Center Parkway, Suite 708
Fairfax, VA 22035

Barbara Antley,
Director

Department Resources

Related Resources

Fairfax County’s Silver Shield Anti-Scam Campaign

Silver Shield Anti-Scam Campaign

The Silver Shield Campaign helps older adults avoid being scammed by sharing critical information about current scams.

50+ Podcasts and Channel 16 Programs

SCAM ALERT!

5 Steps for Handling Door-to-Door Solicitors

Report a Scam / Find Consumer Protection Information

Find Silver Shield Anti-Scam Events

Top 5 Scams

Silver Shield Anti-Scam Events Near You

Request a Speaker or Community Outreach Table for Your Next Event

Find More County Events!

Channel 16 Programs

RELATED RESOURCES

Mature Living's Scams and Seniors

Scam Jam: Law Enforcement Presentations, April 2018

Fairfax County's Silver Shield Campaign Launch, September 2017

SCAM ALERT!

According to the Federal Trade Commission, tech support scammers want you to believe you have a serious problem with your computer.

They want you to pay for tech support services you don't need in order to fix a problem that doesn't exist. The commission received 143,000 reports about tech support scams just last year costing hundreds of millions of dollars.

Watch this first-person video about a retired business consultant who faced a tech support scam:

Find out more

Fairfax 50+ Podcasts on Scams

Operation Stop Scam Organizers Discuss April 27 Event in Fairfax

Dealing with Home Repair Salespeople

Fairfax County's New Exploitation Task Force

Avoiding Holiday Scams with Det. Young and Consumer Affairs' Vee Johnson

Learn How to Handle Door-to-Door Solicitors

Det. Young Discusses the Silver Shield Anti-Scam Campaign

More Fairfax 50+ Podcasts

5 Steps for Handling Door-to-Door Solicitors

  1. Be Aware. All are Strangers, Some are Scammers.
     
  2. Request and verify solicitor and contractor licenses:
     • Solicitor Licenses – Call the county at 703-324-5966, TTY 711.
     • Contractor License – Call the state at 804-367-8511, TTY 711.
     • No license? Call police non-emergency at 703-691-2131, TTY 711.
     
  3. Take your time. Seek second opinions. Check references.
     
  4. Request written scope of work and cost estimates. Review agreements carefully.
     
  5. Never pay more than 30 percent of total before work is done. Pay via credit card, if possible.

Report a Scam

Report scams and unlicensed solicitors to the Fairfax County Police Non-Emergency Line at 703-691-2131, TTY 711.

Find Consumer Protection Information

Federal Trade Commission’s Top 5 Scams

  1. Debt Collection
  2. Identity Theft
  3. Imposter Scams
  4. Telephone and Mobile Services
  5. Banks and Lenders

 

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