According to the Federal Trade Commission, tech support scammers want you to believe you have a serious problem with your computer.
They want you to pay for tech support services you don't need in order to fix a problem that doesn't exist. The commission received 143,000 reports about tech support scams just last year costing hundreds of millions of dollars.
Watch this first-person video about a retired business consultant who faced a tech support scam:
Request and verify solicitor and contractor licenses:
• Solicitor Licenses – Call the county at 703-324-5966, TTY 711.
• Contractor License – Call the state at 804-367-8511, TTY 711.
• No license? Call police non-emergency at 703-691-2131, TTY 711.
Take your time. Seek second opinions. Check references.
Request written scope of work and cost estimates. Review agreements carefully.
Never pay more than 30 percent of total before work is done. Pay via credit card, if possible.
Report a Scam
Report scams and unlicensed solicitors to the Fairfax County Police Non-Emergency Line at 703-691-2131, TTY 711.