Department of Family Services – Older Adults
Department of Family Services Alert:
Department Resources
Related Resources
Adult Protective Services
Call 703-324-7450, TTY 711
To report Abuse , Exploitation , or Neglect of an adult who is 60 years or older or is 18 years and older and incapacitated .
Reports can be filed for people who live alone or with relatives or who are residents in nursing homes, assisted living facilities, hospitals, or group homes.
24-Hour toll-free APS hotline: (888) 832-3858
Adult Protective Services Online Reporting Portal
We receive and investigate reports of abuse, neglect or exploitation of adults.
We receive and investigate reports of adults "at risk" of abuse, neglect or exploitation.
We assess for service needs and determine whether the adult in question needs protective services.
We may provide case management services.
Adult Protective Services is a free service.
Who Should Report Suspected Abuse, Neglect or Exploitation?
Anyone can report a suspected incident of abuse, neglect or exploitation.
Reporting just takes a phone call.
State law requires that the identity of people who report suspected abuse, neglect or exploitation be kept strictly confidential.
Reporters are immune from any civil or criminal liability unless they act in bad faith or with a malicious purpose.
Some people are required by law to immediately report suspected abuse, neglect and exploitation. Find out more about state mandated reporters.
Goals of Adult Protective Services
