Department of Family Services – Older Adults

CONTACT INFORMATION: Monday–Friday 8 a.m.–4:30 p.m.
703-324-7948 TTY 711
12011 Government Center Parkway, Suite 708
Fairfax, VA 22035
Trina Mayhan-Webb
Director

Department Resources

Related Resources

Aging Well! Resource Guide

Aging Well! A resource guide for older adults, people with disabilities, and family caregivers.Welcome to the Aging Well! Resource Guide. Providing information on services, programs, recreational activities, educational opportunities, and community engagement activities for older adults, people with disabilities and caregivers.

We encourage you to contact us for assistance:
Aging, Disability and Caregiver Resources Line
703-324-7948, TTY 711
Monday-Friday, 8 a.m. to 4:30 p.m.

Experienced social workers answer calls, listen to your questions and concerns, and then help you find appropriate resources. Interpretation services are available.

Fairfax County receives and investigates reports of abuse, neglect or exploitation of adults and children, including reports of adults “at risk” of abuse, neglect or exploitation. The resources listed are available to you, your family members, and friends who need help.

Fairfax County Adult Protective Services
Investigates reports of abuse, neglect and exploitation of adults 60+ and younger, incapacitated adults.
www.fairfaxcounty.gov/familyservices/older-adults-protective-services
703-324-7450, TTY 711 (24-hour reporting line)

Fairfax County Domestic and Sexual Violence Services
Provides crisis support, information and referral, options counseling and planning.
www.fairfaxcounty.gov/familyservices/domesticsexual-violence
703-360-7273, TTY 711 (24-hour hotline/helpline)

There are many ways to be engaged and advocate on behalf of older adults, family caregivers and people with disabilities.

Fairfax Area Commission on Aging
Twelve volunteers appointed by elected officials of Fairfax County, City of Falls Church and the City of Fairfax advocate for the needs of older adults and to enrich the community.
www.fairfaxcounty.gov/familyservices/older-adults/fairfax-area-commission-on-aging
703-324-5859, TTY 711

Fairfax County Boards, Authorities and Commissions
Fairfax County believes that resident participation in local government is essential and provides opportunities to participate on a wide variety of boards, authorities and commissions.
www.fairfaxcounty.gov/bacs
703-324-3151, TTY 711

Fairfax Area Disability Services Board
Fifteen volunteers appointed by elected officials of Fairfax County, City of Falls Church, and the City of Fairfax represent and advocate for people with physical and sensory disabilities.
www.fairfaxcounty.gov/familyservices/disabilities/fairfax-area-disability-services-board
703-324-7948, TTY 711

Fairfax County 50+ Community Ambassadors
Ambassadors meet quarterly to learn about resources for older adults and share with people in their existing social circles (friends, family, neighbors, faith communities, home-owner associations, neighborhood networks, clubs, etc.).
www.fairfaxcounty.gov and search “Volunteer Solutions”
703-324-5406, TTY 711

Fairfax County Long Term Care Coordinating Council
Works to provide a foundation for Fairfax area residents to remain in their own community as they age or live with their disability and participate in community life to the fullest.
www.fairfaxcounty.gov/neighborhood-communityservices/long-term-care
703-246-8456, TTY 711

Fairfax County Office of Elections
Find information on upcoming elections, voter registration, absentee voting, polling places, disability access, and working at the polls.
www.fairfaxcounty.gov/elections
703-222-0776, TTY 711

Fairfax County Senior Center Advisory Councils
The councils represent the centers and the community in planning programs, activities and events that fulfill the needs and interests of the Senior Center membership.
www.fairfaxcounty.gov/neighborhood-communityservices/senior-centers/advisory-councils
703-324-4600, TTY 711

American Association of Retired Persons (AARP)
AARP offers news and information that address the needs and interests of older adults.
www.aarp.org
888-687-2277

Boat People SOS
Provides leadership, direct services, wellness activities, and emergency services to the Vietnamese community.
www.bpsos.org
703-538-2190

Fairfax Bar Lawyer Referral and Information Service
Helps clients find and obtain legal representation.
www.fairfaxbar.org
703-246-2740

Jewish Social Services Agency of Northern Virginia
Provides senior services, care coordination and workshops.
www.jssa.org
703-896-7918

Korean Community Service Center
Provides service information and social services to the community.
www.kcscgw.org
703-354-6345

Legal Services of Northern Virginia
Offers legal services to people 60+. Targets those with the greatest economic or social need.
www.lsnv.org
703-778-6800

Northern Virginia Family Service
Provides social services to help individuals achieve self-sufficiency.
www.nvfs.org
571-748-2500
571-748-2800 Multicultural Services in Falls Church

Northern Virginia Long-Term Care Ombudsman Program
Provides information and education about long-term care issues. Assists residents and consumers to advocate for their rights to ensure quality of care and quality of life in both assisted living and nursing facilities in the following jurisdictions: Arlington County, City of Alexandria, Fairfax County, and Loudoun County.
www.fairfaxcounty.gov/ltcOmbudsman
703-324-5861, TTY 711

Northern Virginia Mediation Service
Offers conflict management and mediation service as an alternative for resolving business, family, legal and interpersonal disputes.
www.nvms.us
703-865-7272

Statewide Senior Legal Helpline
Toll-free line offers legal assistance and advice to Virginians 60+. Topics include long-term care, public benefits, guardianship and alternatives, age discrimination, financial exploitation, abuse and neglect, and limited consumer issues.
www.valegalaid.org/issues/elder-law
844-802-5910

Learn more about how to avoid becoming a victim of a scam or fraud.

Fairfax County Department of Cable and Consumer Services, Consumer Affairs Branch
Provides consumer information and seminars as well as advice on avoiding scams. Mediates and investigates consumer complaints against Fairfax businesses.
www.fairfaxcounty.gov/cableconsumer
703-222-8435, TTY 711

Fairfax County’s Silver Shield Anti-Scam Campaign
Shares critical information to help older adults avoid being scammed and provides community presentations upon request.
www.fairfaxcounty.gov/olderadults—select Scams—Silver Shield Anti-Scam Campaign
Email: silvershield@fairfaxcounty.gov
703-691-2131, TTY 711 to report a scam to Fairfax County Police Non-Emergency

Fairfax County’s Virginia Insurance Counseling & Assistance Program-VICAP
Provides individual counseling on Medicare and other health insurance issues. Also provides Medicare 101 presentations county-wide. Find the schedule on the web page.
www.fairfaxcounty.gov/olderadults—select Insurance Counseling-VICAP
703-324-5851, TTY 711

Fairfax County is committed to promoting the inclusion and independence of people with disabilities so that people of all abilities can fully participate in our community. We collaborate with local nonprofits on initiatives that improve the lives and working conditions of individuals with disabilities. We provide support to the Fairfax Area-Disability Services Board who represent and advocate for people with physical and sensory disabilities.

Fairfax County Disability Rights and Resources
Provides technical and referral assistance to programs and services and technical guidance on various disability related laws, such as the Americans with Disabilities Act (ADA) and the Federal Fair Housing Act (FHA).
www.fairfaxcounty.gov/familyservices/disabilities
703-324-7948, TTY 711

Fairfax-Falls Church Community Services Board (CSB)
Provides services for people with mental illness, substance use disorders and intellectual/developmental disabilities.
www.fairfaxcounty.gov/community-services-board
703-383-8500, TTY 711
703-324-4400, TTY 711 For intellectual/disabilities services

Fairfax County Human Rights and Equity Programs
Investigates discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, childbirth or related medical conditions including lactation, age, disability, status as a veteran, or national origin in employment, housing, public accommodations, private education or credit.
www.fairfaxcounty.gov/humanrights
703-324-2953, TTY 711

Fairfax County Police
Enforces the law that prohibits unauthorized parking in public spaces reserved for people with disabilities.
www.fairfaxcounty.gov/police
703-691-2131, TTY 711 (Non-Emergency)

Fairfax County Public Library Access Services
Provides opportunities to learn about assistive technology and equipment and books in alternative formats to people with vision impairments. Includes the Talking Books Program. Delivers books to readers who cannot visit a local library.
www.fairfaxcounty.gov/library/branches/accessservices
703-324-8380, TTY 703-324-8365

Brain Injury Services
Helps children and adults with brain injuries build skills and the confidence they need to lead fulfilling and productive lives.
www.braininjurysvcs.org
703-451-8881

Department of Motor Vehicles
Provides parking tags for people with disabilities.
www.dmv.virginia.gov
804-497-7100, TTY 1-800-828-112010 

disAbilityNavigator
Provides a web resource directory specifically for adults with disabilities and their families.
www.disabilitynavigator.org
866-393-0957

ENDependence Center of Northern Virginia
Advocates and provides resources for people with disabilities.
www.ecnv.org
703-525-3268, TTY 703-525-3553

National Library Service for the Blind and Print Disabled
A free library of braille and audio materials.
www.loc.gov/nls
202-707-5100

Northern Virginia Resource Center for Deaf and Hard of Hearing Persons
Empowers deaf and hard of hearing persons and their families through education, advocacy and community involvement. Provides services to businesses as well.
www.nvrc.org
703-352-9055, office videophone 571-350-8656,
TTY 703-352-9056

The Arc of Northern Virginia
Promotes and protects human rights of people with intellectual and developmental disabilities. 
www.thearcofnova.org
703-208-1119

VeteransNavigator
Statewide search engine of resources for veterans.
www.veteransnavigator.org
866-393-0957

Virginia Assistive Technology System
State program that increases awareness of assistive technology products, funding options and resources.
www.vats.org
804-662-9990, TTY 800-464-9950

Virginia Department for the Blind and Vision Impaired
Provides assistive technology consultation.
www.vdbvi.org
1-800-622-2155 or 804-371-3140

Virginia Department for Aging and Rehabilitative Services
State agency that provides employment services for people with disabilities, community-based services and assistive technology services. Also processes claims for Social Security Disability.
www.vadars.org
1-800-552-5019 or 804-662-7000, videophone 804-325-1316

Take advantage of the wide variety of learning and recreational opportunities available in the Fairfax area. Each program has its own registration process and schedule.

Fairfax County Park Authority
Participate in performing arts, fitness, wellness, fine arts, crafts, dance, floral design, trips and more.
www.fairfaxcounty.gov/parks
703-324-8700, TTY 711

Fairfax County Senior Centers and Center without Walls
Centers offer classes and recreational activities in the arts such as music, dance, drawing, painting, woodworking, poetry, crocheting, quilting and more. Congregate meals are available.
www.fairfaxcounty.gov/neighborhood-communityservices/senior-centers
703-324-4600

Fairfax County Public Library
Events and classes on a wide range of subjects offered both in person and virtually. Use your library card to access online resources including Consumer Reports, Mango Languages and LinkedIn Learning for courses on computer programs, photography, design and more.
www.fairfaxcounty.gov/library/
703-324-3100, TTY 711

Fairfax County Virtual Center for Active Adults
Live interactive virtual classes and programs offered 5 days a week to help older adults and adults with disabilities in Northern Virginia connect with peers, engage in a variety of activities and discover useful resources all without needing to leave the house. Prerecorded fitness classes and other activities are also available. Visit website for the weekly schedule of classes and activities.
www.fairfaxcounty.gov/neighborhood-communityservices/virtual-center-active-adults

Fairfax County Public Schools Adult & Community Education
Classes on career readiness, adult English for Speakers of Other Languages (ESOL), computers, languages, photography, culinary arts, caregiving, fine arts, and crafts and more.
aceclasses.fcps.edu
703-658-1201

ARTSFAIRFAX
ARTSFAIRFAX is the voice of the arts, dedicated to fostering and promoting arts in the Fairfax County community.
www.artsfairfax.org
703-642-0862

AAA Safe Driving Program
Offers refresher courses and information on reducing driving risks.
cluballiance.aaa.com/traffic-safety/senior-driving
1-877-476-1254

AARP Driver Safety Program
Teaches a refresher course in driving skills.
www.aarp.org/driversafety
Toll free 888-227-7669

CarFit
Program helps drivers ensure their vehicle “fits” for maximum comfort and safety. This includes adjustments to mirrors, head rests, seat position, etc.
www.car-fit.org/

Central Senior Center, Centreville
Provides healthy and active aging programs for older Korean speakers residing in Northern Virginia. Programs include classes, art, music, exercise and culturally supportive services. Korean Congregate meal provided for lunch to participants.
www.centralseniorcenter.com
703-303-455612

City of Fairfax Parks and Recreation Department
Offers recreation, special events and cultural arts, in addition to The Young at Heart Senior Center.
https://www.fairfaxva.gov/government/parks-recreation
703-385-7858

City of Falls Church Recreation & Parks Department
Offers activities, classes and special events throughout the year.
www.fallschurchva.gov
703-248-5077

Encore Creativity - Chorale and Encore Rock
Provides adults 55+ with the opportunity to sing, receive voice instruction and perform at local concerts.
www.encorecreativity.org
301-261-5747

Jewish Community Center of Northern Virginia/Adult Learning Institute
Classes on arts and entertainment, history, literature, Israel, Jewish history and culture, and more.
www.jccnv.org/adult-services/adult-learninginstitute-ali/
703-323-0880 or 703-537-3068

Lifetime Learning Institute of Northern Virginia
Provides classes and workshops, informal special interest groups, regional day and overnight trips, U.S. and overseas study-travel program, monthly speaker forums, social events and the opportunity to make new friendships.
www.llinova.org/
703-323-3746

McLean Community Center
Offers a wide range of classes, lectures, study tours, camps, art exhibits, theatre performances and specialty events. Check out the special 50+ program.
www.mcleancenter.org/
703-790-0123, TTY 711

MyCarDoesWhat Driver Safety Program
Program helps educate drivers on new vehicle safety technologies designed to help prevent crashes.
www.mycardoeswhat.org/

Osher Lifelong Learning Institute at George Mason University (OLLI/GMU)
Offers hundreds of stimulating educational, social and cultural courses and events each year on topics of interest to adults 50+. Members participate in program organization. One fee pays for a full-year membership. Classes take place in Fairfax, Reston and Sterling and virtually.
www.olli.gmu.edu/
703-503-3384

Reston Community Center
Offers a wide range of classes, theatre, art exhibits, trips, and events. Check out the 55+ programming.
www.restoncommunitycenter.com
703-476-4500

Road Scholar
Offers educational tours in 50 states and 150 countries.
www.roadscholar.org
Toll free: 1-800-454-5768

Shepherd’s Centers
These Shepherd’s Centers provide learning opportunities in addition to services:

Fairfax-Burke
www.scfbva.org
703-323-4788

Northern Virginia: Oakton-Vienna-Reston-Herndon-Great Falls
www.scnova.org/
703-281-0538

Virginia GrandDriver
Find safety tips for older drivers, signs that your ability or a family member’s ability to drive safely is changing, and an online test to help assess your driving ability.
www.granddriver.net/
1-800-552-3402

Be prepared in case of an emergency. Know who to call, where to go, and what to do.

Fairfax County Department of Emergency Management and Security
Find out how to prepare for emergencies and what to do in case of an emergency.
www.fairfaxcounty.gov/emergencymanagement

  • Police, Fire, Ambulance, 9-1-1, TTY 911 or Text to 9-1-1.
  • Public Safety Non-Emergency, 703-691-2131 (this number is also the TTY)
  • Fairfax County Emergency Information Line, 703-817-7771
  • Poison Control, 1-800-222-1222
  • Roads, VDOT (Virginia Department of Transportation), 1-800-367-7623
  • Fairfax County Main Phone Number,703-FAIRFAX (703-324-7329)
  • Weather—National Weather Service update: www.weather.gov

Fairfax Alerts
Sign up for public safety, transportation and other county alerts.
www.fairfaxcounty.gov/alerts

Employment, training, and financial assistance resources for older adults and people with disabilities.

Fairfax County Department of Family Services Public Assistance and Employment Services
Food stamps (SNAP), Medicaid, emergency assistance, fuel assistance and employment assistance for individuals and families. Apply online: www.fairfaxcounty.gov/familyservices/public-assistance-employment-services    
703-324-7500, TTY 711

Fairfax County Department of Tax Administration
Provides information on taxes and tax relief for older adults and people with disabilities.
www.fairfaxcounty.gov/taxes
703-222-8234, TTY 711

Fairfax County Government Employment
Apply for a job with Fairfax County Government. Serve your community as a public servant in many ways.
www.fairfaxcounty.gov/topics/jobs
703-324-3311, TTY 703-222-7314

Fairfax County Employment Resource Centers
Known locally as Virginia Career Works, these sites offer free job training and resources.
www.fairfaxcounty.gov/familyservices/employmentand-training

  • Alexandria, 571-327-2206
  • Annandale, 703-533-5400
  • Fairfax, 703-324-7280 (for public assistance recipients only—VIEW/TANF)
  • Reston County, 703-787-4974
  • South County, 703-704-6286

Fairfax County Volunteer Income Tax Assistance Program (VITA)
Helps county residents file their income tax. January through April only.
www.fairfaxcounty.gov and search “Tax Assistance”
703-533-5702 (leave a message) or 703-533-5400, TTY 711

AARP Tax-Aide Program
Helps low- to middle-income taxpayers with special attention to those age 60 and over.
www.aarp.org/money/taxaide
888-227-7669

National Council on Aging Benefits Check-Up
Webpage helps determine eligibility for government benefits.
www.benefitscheckup.org
1-888-268-6706 (Benefits Check-Up)
571-527-3900 (National Council on Aging)

Older Workers Program/National Council on Aging
Provides training and a path to work for eligible 55+ older adults.
www.ncoa.org
571-527-3900

Social Security Administration
Helps you plan for your retirement, manage your benefits and view your Social Security statement.
www.ssa.gov
1-800-772-1213, TTY 1-800-325-0778

Virginia Employment Commission
Provides information on jobs, training and unemployment benefits.
www.vec.virginia.gov
703-813-1300

A family caregiver can be a spouse, a partner, an adult child, any relative, friend, or neighbor who provides care and assistance to a loved one due to aging, chronic illness, or a disability. They are usually not paid for what they do. Many support and respite programs are available for caregivers.

Fairfax County Adult and Aging Services
www.fairfaxcounty.gov/olderadults
Aging, Disability and Caregiver Resources Line 703-324-7948, TTY 711

  • Caregiver Program
    The Caregiver Program offers educational programs including free and virtual, caregiver webinars, panels, and health and wellness workshops that can be accessed from a computer or telephone.
  • Nutrition Program
    The Meals on Wheels program delivers nutritious meals to Fairfax area residents aged 60 and over and adults with disabilities who cannot shop or prepare their own meals or who have no one available to prepare meals. Recipients also receive case management by a county social worker.
  • Nursing Homes and Assisted Living
    Staff can assist you or your loved one if they need to be screened to apply for Medicaid or an Auxiliary Grant, or if you have a concern about a specific long-term care resident who you believe may be the subject of abuse, neglect or exploitation.
  • Fairfax County Adult Day Health Care Centers
    Provides a safe, affordable, active, and engaging environment for adults with disabilities (over 18) and older adults with physical and/or cognitive impairments (such as dementia) who need supervision during the day.
    www.fairfaxcounty.gov/neighborhood-community-services/adult-day-health-care
    703-435-8729, TTY 711

Fairfax County Adult Services
Offers case management and prevention services to older and vulnerable adults who require assessment and services to promote independence, wellbeing, and institutionalized placement when appropriate.
www.fairfaxcounty.gov/familyservices/older-adults
703-324-7948, TTY 711

Fairfax Caregiver Alert Notifications
Family caregivers can receive weekly emails, text messages, and voice communication to learn about the latest news on caregiving supportive services including workshops, webinars, case management, in-home respite, and more. Subscribe and select Area Agency on Aging/Caregiving.
www.fairfaxcounty.gov/alerts

Fairfax County Department of Family Services Kinship Resources
Resources for those raising a child for a relative or friend.
www.fairfaxcounty.gov/familyservices/children-youth/kinship
Kinship Resource Line 703-324-4534, TTY 711

Fairfax County Child Protective Services
If you suspect child abuse or neglect, or want advice, counseling, resources or help, call to speak to someone.
www.fairfaxcounty.gov/familyservices/children-youth/report-child-abuse
Hotline 703-324-7400, TTY 711

Fairfax County ElderLink
A partnership of Fairfax Area Agency on Aging and Inova Health System. Provides affordable case management services, to include assessment, care plan development and care monitoring. Respite care for eligible caregivers based on sliding fee scale. Functional and income eligibility requirements apply. Also offers options for caregiver support and health and wellness classes.
www.fairfaxcounty.gov/olderadults – scroll to Services, select ElderLink
703-324-5374, TTY 711

Fairfax County Health Department Stroke Club
Supportive community of stroke survivors and caregivers. Group speech therapy is also offered.
www.fairfaxcounty.gov/health/speech-hearing
703-246-7120, TTY 711

Fairfax County Home Care Registry
Lists of private providers who have been screened for references, criminal history and tuberculosis test results.
www.fairfaxcounty.gov/olderadults – scroll to Services – In-Home Care, Home Care Registry
703-324-7948, TTY 711

CareRing
Provides free daily calls to adults age 60+, including medication reminders, safety checks and friendly chats.
prsinc.org/carering
703-516-6769

disAbilityNavigator
A web-based resource directory specifically for adults with disabilities and their families.
www.disabilitynavigator.org
866-393-0957

Eldercare Locator
Nation-wide resource for older adult services.
www.eldercare.acl.gov
1-800-677-1116

Haven of Northern Virginia
Emotional support for people who are bereaved, seriously ill or dying, and their families and friends. Provides education to the community about the needs of those who are grieving.
www.havenofnova.org
703-941-7000

Insight Memory Care Center
Provides activities and services to people with Alzheimer’s disease or other memory impairment as well as support and education for families, caregivers, and the community.
www.insightmcc.org/
703-204-4664, TTY 711

SeniorNavigator
Statewide search engine of resources for older adults and caregivers.
www.seniornavigator.org
866-393-0957

VeteransNavigator
Statewide search engine of resources for veterans.
www.veteransnavigator.org
866-393-0957

Villages Network
Program supported by neighbors volunteering to help neighbors. Volunteers provide support and access to services such as drive sharing, home repair, home care and more.
www.fairfaxcounty.gov/neighborhood-community-services/villages
703-246-8962, TTY 711

  • Fairfax Village in the City
    village@fairfaxva.gov
    703-385-5738
  • Herndon Village Network
    www.herndonvillagenetwork.org
    703-375-9439
  • Lake Barcroft Village
    www.lakebarcroftvillage.org
    703-354-0652
  • Mount Vernon at Home Village
    www.mountvernonathome.org
    703-303-4060
  • Reston for a Lifetime
    www.restonforalifetime.org
  • Reston Useful Services Exchange
    www.restonuse.org
    703-873-7578
  • Spring Hill Community (Lorton)
    www.springhillseniorcampus.org/
    703-843-7073

Health and medical organizations that provide programs and services for older adults.

Fairfax County Health Department
Provides clinics and Community Health Care Network for low-income residents as well as prevention information.
www.fairfaxcounty.gov/health
703-246-2411, TTY 711

Fairfax County’s Virginia Insurance Counseling & Assistance Program -VICAP
Provides individual counseling on Medicare and other health insurance issues. Also provides Medicare 101 presentations county-wide. Find the schedule on the web page.
www.fairfaxcounty.gov/olderadults – select Insurance Counseling-VICAP
703-324-5851, TTY 711

Fairfax-Falls Church Community Services Board (CSB)
Provides services for people with mental illness, substance use disorders and intellectual/developmental disabilities.
www.fairfaxcounty.gov/community-services-board

  • Entry & Referral, 703-383-8500, TTY 711, 703-324-4400, TTY 711 For intellectual/disabilities services
  • Emergency Services (answered 24/7), 703-573-5679
  • Detoxification (answered 24/7), 703-502-7000

Note: Call 911 for a life-threatening emergency

Alzheimer’s Association, National Capital Area Chapter
Provides counseling, information, education, support groups, training and government advocacy.
www.alz.org/nca
1-800-272-3900 

American Cancer Society
Provides information on cancer and support groups.
www.cancer.org
1-800-227-2345

American Diabetes Association
Provides information on preventing diabetes and supportive services for people with the disease.
www.diabetes.org
1-800-342-2383

American Heart Association
Offers advice on building healthier lives, free of cardiovascular diseases and stroke.
www.americanheart.org
703-248-1700

American Lung Association of Northern VA
Offers information on improving lung health and preventing lung disease.
www.lung.org
1-800-586-4872

Arthritis Foundation
Offers information and tools for living with arthritis.
www.arthritis.org
1-800-283-7800

Capital Caring Health
Provides hospice care to adults and children as well as bereavement counseling to families. Provides Primary Care at Home services to elderly individuals who are not hospice patients.
www.capitalcaring.org
1-800-869-2136 (24-hours)

CrisisLink
Provides immediate help to people facing serious life challenges, suicidal thoughts and emotional problems.
prsinc.org/crisislink-hotline-textline/
703-527-4077, Text “Connect” to 85511

Inova Medical House Calls
Program brings primary care to homebound patients age 65+.
www.inova.org/our-services/senior-services-inova/after-your-hospital-stay/medical-house-calls
703-698-2431

Life with Cancer, Inova Fairfax
Offers education, information and support, free of charge, to anyone affected by cancer.
www.lifewithcancer.org
703-206-5433

Medicare
www.medicare.gov
1-800-633-4227, TTY 1-877-486-2048

Parkinson’s Disease Foundation
Supports people with Parkinson’s through educational programs, services and research.
www.parkinson.org/
1-800-473-4636

Parkinson Social Network
Provides education, support and advocacy for lives touched by Parkinson’s disease. Hosts Parkinson Cafes throughout the area.
www.parkinsonsocialnetwork.org
571-286-5000

Women’s Center
Provides counseling for personal, professional, legal and financial concerns of women and their families, including domestic violence advocacy.
www.thewomenscenter.org
703-281-2657

Resources to help older adults and adults with disabilities find safe and affordable housing.

Fairfax County Code Enforcement Hoarding Task Force
Provides information on addressing hoarding issues in the county and responds to resident complaints.
www.fairfaxcounty.gov/code/hoarding
703-324-1300, TTY 711

Fairfax County Department of Housing & Community Development
Offers safe, affordable homes for the residents of Fairfax County.
www.fairfaxcounty.gov/housing
703-246-5000, TTY 711

  • Affordable Rental Properties and Programs
    703-246-5000 (option 2)
  • Home Repair for the Elderly and Disabled Program
    703-246-5179, TTY 711
  • Fairfax County Affordable Homeownership Programs
    703-246-5087, TTY 711
  • Affordable Senior Housing
    703-246-5063, TTY 711

Fairfax County Universal Design Permitting
Assists with permitting for Universal Design modifications to your home. Universal Design can make your home fit your life at every stage and situation.
www.fairfaxcounty.gov/familyservices/universal-design
703-324-1528, TTY 711

City of Falls Church Department of Housing & Human Services
Offers a range of comprehensive services that address the needs of city residents.
www.fallschurchva.gov
703-248-5004, TTY 711

Community Housing Partners
Helps with heating and cooling weatherization problems.
www.communityhousingpartners.org
540-665-0200

Rebuilding Together/Arlington, Fairfax, Falls Church
Volunteer-based program provides home repair and accessibility modifications to those in need.
www.rebuildingtogether-aff.org
703-528-1999

Programs and organizations that provide transportation options for older adults and adults with disabilities.

Fairfax County Human Services Transportation
Fairfax County’s Department of Neighborhood and Community Services provides transportation services and resources for older adults, individuals with limited income, individuals with disabilities and individuals accessing Fairfax County Human Services who need transportation assistance.
www.fairfaxcounty.gov/neighborhood-community-services/transportation
703-222-9764, TTY 703-324-7079

TRANSIT SYSTEMS:

  • Fairfax Connector
    www.fairfaxcounty.gov/connector
    703-339-7200, TTY 711
  • Fairfax County Disability Paratransit Transportation: Fastran Critical Medical Care
    Fastran offers specialized transportation services for residents of Fairfax County and the Cities of Fairfax and Falls Church participating in human services agency programs.
    www.fairfaxcounty.gov/neighborhood-community-services/transportation/fastran
    703-222-9764, TTY 703-324-7079
  • City of Fairfax Transportation - Cue Bus
    www.fairfaxva.gov/cuebus. Free to ride!
    703-385-7859, TTY 711
  • MetroAccess
    www.wmata.com/service/accessibility/metro-access
    202-637-0128 General Information
    202-962-2700 to determine eligibility, option 5; via email at Eligibility@wmata.com
    301-562-5360 to book ride. TTY 301-588-7535
  • Metrobus/Metrorail
    www.wmata.com
    202-637-7000, TTY 202-962-2033
  • Virginia Non-Emergency Medicaid Transportation
    www.transportation.dmas.virginia.gov/
    1-866-386-8331 Ride Assist: 1-866-246-9979

DISCOUNT TRANSPORTATION:

Fairfax County Transportation Options, Programs & Services (TOPS)
TOPS provides subsidized transportation funds on a debit card for eligible older adults, persons with disabilities, and those with limited income who are residents of Fairfax County, the City of Fairfax, or the City of Falls Church
www.fairfaxcounty.gov/neighborhood-community-services/transportation/tops
703-222-9764, TTY 711

TAXI CABS:

Information on Taxi-Cab Licensing and Regulation
www.fairfaxcounty.gov/cableconsumer/csd/regulation-licensing/taxicab-services

Four taxicab companies are authorized to operate taxicabs in Fairfax County. These are:

  • Fairfax Red Top Cab
    www.fairfaxredtopcab.com
    703-333-3333
  • Fairfax Yellow Cab
    www.fairfaxyellowcab.com
    703-534-1111
  • Springfield Yellow Cab
    www.springfieldyellowcab.com
    703-451-2255
  • White Top Cab
    www.whitetopcab.com
    703-644-4500

RIDE-SHARING SERVICES:

  • Uber
    Uber.com
  • Lyft
    Lyft.com/rider (mobile app required)

TRAVEL TRAINING:

VOLUNTEER-PROVIDED RIDES TO MEDICAL APPOINTMENTS:

NV Rides
NV Rides supports a network of local nonprofit organizations that administer volunteer programs providing free or low-cost transportation to older adults.
www.nvrides.org
703-537-3071

Shepherd’s Centers:
Offer free transportation for medical appointments and companion trips for adults 50 and older who live in center’s service area and are ambulatory. Must apply for service.

  • Annandale-Springfield
    www.shepherdscenter-annandale.org
    703-941-1419
  • Fairfax-Burke
    www.scfbva.org
    703-323-4788
  • McLean-Arlington-Falls Church
    www.scmafc.org
    703-506-2199
  • Northern Virginia, serving: Oakton-Vienna-Reston-Herndon-Great Falls
    www.scnova.org
    703-281-0538
  • South County
    www.scfbva.org/scservices
    Email: scsc-transport@verizon.net
    703-799-0505
  • Western Fairfax County
    www.scwfc.org
    703-246-5920

Village Network:
(Rides for members who reside within village network only)

  • Fairfax Village in the City
    village@fairfaxva.gov
    703-385-5738
  • Herndon Village Network
    www.herndonvillagenetwork.org
    703-375-9439
  • Lake Barcroft Village
    www.lakebarcroftvillage.org
    703-354-0652
  • Mount Vernon at Home Village
    www.mountvernonathome.org
    703-303-4060
  • Reston Useful Services Exchange
    www.restonuse.org
    703-873-7578
  • Spring Hill Community (Lorton)
    www.springhillseniorcampus.org/
    703-843-7073

FOR GENERAL TRANSPORTATION INFORMATION, INCLUDING PROJECTS AND PROGRAMS:

Fairfax County Department of Transportation (FCDOT)
Projects and studies; programs including bicycling and pedestrian concerns, Capital Bikeshare, commuting and ridesharing, parking, neighborhood questions.
www.fairfaxcounty.gov/transportation
Email: DOTinfo@fairfaxcounty.gov
703-877-5600, TTY 711

Virginia Department of Transportation (VDOT)
Roads including pothole repair, debris removal, repaving; snow removal; signs; signals
www.virginiadot.org
my.vdot.virginia.gov—Report a road problem
1-800-FOR-ROAD (1-800-367-7623)

Are you looking for ways to serve your community as a volunteer? Here are local organizations and groups who would welcome your assistance.

Fairfax County Volunteer Solutions
Mobilizes and connects volunteers with a variety of meaningful opportunities to improve the lives of older adults, adults with disabilities, and family caregivers. It’s a program in the Adult and Aging Division of the Department of Family Services, in partnership with Neighborhood and Community Services.
www.fairfaxcounty.gov/olderadults and select “Volunteer Solutions”
Email: VolunteerSolutions@FairfaxCounty.gov
703-324-5406, TTY 711

Fairfax County Community Emergency Response Team (CERT)
Educates people about disaster preparedness for hazards that may impact the area and trains them in basic disaster skills so that they will know what to do until help arrives. Provides free training for neighbors helping neighbors. Administered through the county fire and rescue department.
www.fairfaxcountycert.org
703-246-3926, TTY 711

ElderLink Respite Care Volunteers
Volunteers give family caregivers a well-deserved break by visiting and overseeing the safety of an older adult for a few hours each month. Support and training are provided.
www.fairfaxcounty.gov/familyservices/older-adults and scroll to Services, select ElderLink
703-324-5374, TTY 711

Northern Virginia Long-Term Care Ombudsman Program
Volunteers make regular visits to local assisted living and nursing facilities to advocate for residents.
www.fairfaxcounty.gov/ltcombudsman
703-324-5861, TTY 711

Fairfax Pets on Wheels
Volunteers and their pets visit and connect with people living in nursing homes and assisted living facilities in Fairfax County.
www.fpow.org
703-324-5424

GrandInvolve
Recruits older adults to serve as volunteer mentors, tutors, and class assistants. Volunteers help empower elementary students and strengthen their literacy and math skills.
www.grandinvolve.org
703-324-4600

Rebuilding Together/Arlington, Fairfax and Falls Church
Volunteers make critical repairs at no charge for low-income homeowners and nonprofit organizations.
www.rebuildingtogether-aff.org
703-528-1999

Retired Senior Volunteer Program of Northern Virginia (RSVP)
Connects volunteers age 55+ to non-profits across the community. A program under Volunteer Fairfax.
www.rsvpnova.org
703-403-5360

Shepherd’s Centers
Volunteers help older adults continue to live independently in their own homes. They help as companion drivers, office or special event helpers, friendly callers and visitors, hand helpers, and more.
www.scfbva.org/
703-323-4788

Village Programs
Neighbors joining together to form a volunteer group that offers support and access to services for their older neighbors.
www.fairfaxcounty.gov/health/neighbor
703-246-8962, TTY 711

Fairfax Village in the City
Supports healthy aging by sharing useful information, strengthening personal connections among neighbors, and providing opportunities for social interaction.
Email: village@fairfaxva.gov
703-385-5738

Volunteer Opportunities in Fairfax County
Engaged residents enhance our community life as volunteers, providing one-time or ongoing service in our parks, libraries, community and senior centers, and fire stations. Volunteers serve in many roles including mentoring children and transporting/assisting older adults; preparing for and responding to natural disasters and health emergencies; keeping the environment healthy through stream and litter cleanup; and supporting democracy through election volunteering.

Find opportunities to volunteer at volunteer.fairfaxcounty.gov. 

Download the PDF version of the Aging Well! Resource Guide*

*Fairfax County is committed to nondiscrimination on the basis of disability in all county programs, services and activities. To receive this information in an alternate format, call 703-324-7500 or TTY 711.

Get the Latest News and Information
Sign up to receive our newsletters, follow us on social media, and watch Mature Living on Channel 16 for coverage of news, issues, events and opportunities:

  • Subscribe to the Golden Gazette, a free monthly community newsletter that covers a variety of topics and community news concerning older adults and caregivers in Fairfax County. www.fairfaxcounty.gov/familyservices/older-adults/golden-gazette
  • Sign up to receive Access Fairfax, an e-newsletter for news and resources for people with disabilities.
  • Subscribe to The Update, an e-newsletter for news from the Long-Term Care Ombudsman Program.
  • Follow us on Facebook Fairfax 50+ to hear about events, webinars, and resources for older adults. www.facebook.com/FairfaxCounty50
  • Follow Volunteer Solutions on Facebook to find opportunities to improve the lives of older adults, adults with disabilities, and family caregivers in our community. www.facebook.com/fairfaxcountyvolunteersolutions
  • Check out the Fairfax 50+ Podcasts Library for casual conversation with county residents and staff on a wide range of issues. Past shows have explored local theater, Parkinson’s Support groups, Medicare 101, downsizing, falls prevention, senior softball, memoir writing, yoga and genealogy. www.fairfaxcounty.gov/olderadults—select Fairfax 50+Podcasts Library
  • Watch Fairfax Channel 16 which provides live streaming of Fairfax County government meetings as well as award winning programs about the community, including Mature Living, a program of special interest to mature residents. Past programs have focused on older adult involvement in the arts, competitive sports, and volunteering. Programs also provide in-depth coverage of issues such as falls prevention, mindfulness and downsizing. For broadcast times or to watch online, go to: www.fairfaxcounty.gov/cableconsumer/channel-16/fairfax-county-government-television.

 

*Fairfax County is committed to nondiscrimination on the basis of disability in all county programs, services and activities. To receive this information in an alternate format, call 703-324-7500 or TTY 711.

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