Adult Protective Services and Domestic and Sexual Violence Services
Fairfax County receives and investigates reports of abuse, neglect or exploitation of adults and children, including reports of adults “at risk” of abuse, neglect or exploitation. The resources listed are available to you, your family members, and friends who need help.
Fairfax County Adult Protective Services
Investigates reports of abuse, neglect and exploitation of adults 60+ and younger, incapacitated adults.
www.fairfaxcounty.gov/familyservices/older-adults/ adult-protective-services
703-324-7450, TTY 711 (24-hour reporting line)
Fairfax County Domestic and Sexual Violence Services
Provides crisis support, information and referral, options counseling and planning.
www.fairfaxcounty.gov/familyservices/domesticsexual-violence
703-360-7273, TTY 711 (24-hour hotline/helpline)
Community Engagement and Advocacy
There are many ways to be engaged and advocate on behalf of older adults, family caregivers and people with disabilities.
Fairfax Area Commission on Aging
Twelve volunteers appointed by elected officials of Fairfax County, City of Falls Church and the City of Fairfax advocate for the needs of older adults and to enrich the community.
www.fairfaxcounty.gov/familyservices/older-adults/fairfax-area-commission-on-aging
703-324-5403, TTY 711
Fairfax County Boards, Authorities and Commissions
Fairfax County believes that resident participation in local government is essential and provides opportunities to participate on a wide variety of boards, authorities and commissions.
www.fairfaxcounty.gov/bacs
703-324-3151, TTY 711
Fairfax Area Disability Services Board
Fifteen volunteers appointed by elected officials of Fairfax County, City of Falls Church, and the City of Fairfax represent and advocate for people with physical and sensory disabilities.
www.fairfaxcounty.gov/familyservices/disabilities/fairfax-area-disability-services-board
703-324-7948, TTY 711
Fairfax County 50+ Community Ambassadors
Ambassadors meet quarterly to learn about resources for older adults and share with people in their existing social circles (friends, family, neighbors, faith communities, home-owner associations, neighborhood networks, clubs, etc.).
www.fairfaxcounty.gov and search “Volunteer Solutions”
703-324-5406, TTY 711
Fairfax County Long Term Care Coordinating Council
Works to provide a foundation for Fairfax area residents to remain in their own community as they age or live with their disability and participate in community life to the fullest.
www.fairfaxcounty.gov/neighborhood-communityservices/long-term-care
703-246-8456, TTY 711
Fairfax County Office of Elections
Find information on upcoming elections, voter registration, absentee voting, polling places, disability access, and working at the polls.
www.fairfaxcounty.gov/elections
703-222-0776, TTY 711
Fairfax County Senior Center Advisory Councils
The councils represent the centers and the community in planning programs, activities and events that fulfill the needs and interests of the Senior Center membership.
www.fairfaxcounty.gov/neighborhood-communityservices/senior-centers/advisory-councils
703-324-4600, TTY 711
American Association of Retired Persons (AARP)
AARP offers news and information that address the needs and interests of older adults.
www.aarp.org
888-687-2277
Boat People SOS
Provides leadership, direct services, wellness activities, and emergency services to the Vietnamese community.
www.bpsos.org
703-538-2190
Fairfax Bar Lawyer Referral and Information Service
Helps clients find and obtain legal representation.
www.fairfaxbar.org
703-246-2740
Jewish Social Services Agency of Northern Virginia
Provides senior services, care coordination and workshops.
www.jssa.org
703-896-7918
Korean Community Service Center
Provides service information and social services to the community.
www.kcscgw.org
703-354-6345
Legal Services of Northern Virginia
Offers legal services to people 60+. Targets those with the greatest economic or social need.
www.lsnv.org
703-778-6800
Northern Virginia Family Service
Provides social services to help individuals achieve self-sufficiency.
www.nvfs.org
571-748-2500
571-748-2800 Multicultural Services in Falls Church
Northern Virginia Long-Term Care Ombudsman Program
Provides information and education about long-term care issues. Assists residents and consumers to advocate for their rights to ensure quality of care and quality of life in both assisted living and nursing facilities in the following jurisdictions: Arlington County, City of Alexandria, Fairfax County, and Loudoun County.
www.fairfaxcounty.gov/ltcOmbudsman
703-324-5861, TTY 711
Northern Virginia Mediation Service
Offers conflict management and mediation service as an alternative for resolving business, family, legal and interpersonal disputes.
www.nvms.us
703-865-7272
Statewide Senior Legal Helpline
Toll-free line offers legal assistance and advice to Virginians 60+. Topics include long-term care, public benefits, guardianship and alternatives, age discrimination, financial exploitation, abuse and neglect, and limited consumer issues.
www.valegalaid.org/issues/elder-law
844-802-5910
Consumer Protection and Fraud
Learn more about how to avoid becoming a victim of a scam or fraud.
Fairfax County Department of Cable and Consumer Services, Consumer Affairs Branch
Provides consumer information and seminars as well as advice on avoiding scams. Mediates and investigates consumer complaints against Fairfax businesses.
www.fairfaxcounty.gov/cableconsumer
703-222-8435, TTY 711
Fairfax County’s Silver Shield Anti-Scam Campaign
Shares critical information to help older adults avoid being scammed and provides community presentations upon request.
www.fairfaxcounty.gov/olderadults—select Scams—Silver Shield Anti-Scam Campaign
Email: silvershield@fairfaxcounty.gov
703-691-2131, TTY 711 to report a scam to Fairfax County Police Non-Emergency
Fairfax County’s Virginia Insurance Counseling & Assistance Program-VICAP
Provides individual counseling on Medicare and other health insurance issues. Also provides Medicare 101 presentations county-wide. Find the schedule on the web page.
www.fairfaxcounty.gov/olderadults—select Insurance Counseling-VICAP
703-324-5851, TTY 711
Disability Rights and Resources
Fairfax County is committed to promoting the inclusion and independence of people with disabilities so that people of all abilities can fully participate in our community. We collaborate with local nonprofits on initiatives that improve the lives and working conditions of individuals with disabilities. We provide support to the Fairfax Area-Disability Services Board who represent and advocate for people with physical and sensory disabilities.
Fairfax County Disability Rights and Resources
Provides technical and referral assistance to programs and services and technical guidance on various disability related laws, such as the Americans with Disabilities Act (ADA) and the Federal Fair Housing Act (FHA).
www.fairfaxcounty.gov/familyservices/disabilities
703-324-7948, TTY 711
Fairfax-Falls Church Community Services Board (CSB)
Provides services for people with mental illness, substance use disorders and intellectual/developmental disabilities.
www.fairfaxcounty.gov/community-services-board
703-383-8500, TTY 711
703-324-4400, TTY 711 For intellectual/disabilities services
Fairfax County Human Rights and Equity Programs
Investigates discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, childbirth or related medical conditions including lactation, age, disability, status as a veteran, or national origin in employment, housing, public accommodations, private education or credit.
www.fairfaxcounty.gov/humanrights
703-324-2953, TTY 711
Fairfax County Police
Enforces the law that prohibits unauthorized parking in public spaces reserved for people with disabilities.
www.fairfaxcounty.gov/police
703-691-2131, TTY 711 (Non-Emergency)
Fairfax County Public Library Access Services
Provides opportunities to learn about assistive technology and equipment and books in alternative formats to people with vision impairments. Includes the Talking Books Program. Delivers books to readers who cannot visit a local library.
www.fairfaxcounty.gov/library/branches/accessservices
703-324-8380, TTY 703-324-8365
Brain Injury Services
Helps children and adults with brain injuries build skills and the confidence they need to lead fulfilling and productive lives.
www.braininjurysvcs.org
703-451-8881
Department of Motor Vehicles
Provides parking tags for people with disabilities.
www.dmv.virginia.gov
804-497-7100, TTY 1-800-828-112010
disAbilityNavigator
Provides a web resource directory specifically for adults with disabilities and their families.
www.disabilitynavigator.org
866-393-0957
ENDependence Center of Northern Virginia
Advocates and provides resources for people with disabilities.
www.ecnv.org
703-525-3268, TTY 703-525-3553
National Library Service for the Blind and Print Disabled
A free library of braille and audio materials.
www.loc.gov/nls
202-707-5100
Northern Virginia Resource Center for Deaf and Hard of Hearing Persons
Empowers deaf and hard of hearing persons and their families through education, advocacy and community involvement. Provides services to businesses as well.
www.nvrc.org
703-352-9055, office videophone 571-350-8656,
TTY 703-352-9056
VeteransNavigator
Statewide search engine of resources for veterans.
www.veteransnavigator.org
866-393-0957
Virginia Assistive Technology System
State program that increases awareness of assistive technology products, funding options and resources.
www.vats.org
804-662-9990, TTY 800-464-9950
Virginia Department for the Blind and Vision Impaired
Provides assistive technology consultation.
www.vdbvi.org
1-800-622-2155 or 804-371-3140
Virginia Department for Aging and Rehabilitative Services
State agency that provides employment services for people with disabilities, community-based services and assistive technology services. Also processes claims for Social Security Disability.
www.vadars.org
1-800-552-5019 or 804-662-7000, videophone 804-325-1316
Education and Recreation
Take advantage of the wide variety of learning and recreational opportunities available in the Fairfax area. Each program has its own registration process and schedule.
Fairfax County Park Authority
Participate in performing arts, fitness, wellness, fine arts, crafts, dance, floral design, trips and more.
www.fairfaxcounty.gov/parks
703-324-8700, TTY 711
Fairfax County Senior Centers and Center without Walls
Centers offer classes and recreational activities in the arts such as music, dance, drawing, painting, woodworking, poetry, crocheting, quilting and more. Congregate meals are available.
www.fairfaxcounty.gov/neighborhood-communityservices/senior-centers
703-324-4600
Fairfax County Public Library
Events and classes on a wide range of subjects offered both in person and virtually. Use your library card to access online resources including Consumer Reports, Mango Languages and LinkedIn Learning for courses on computer programs, photography, design and more.
www.fairfaxcounty.gov/library/
703-324-3100, TTY 711
Fairfax County Virtual Center for Active Adults
Live interactive virtual classes and programs offered 5 days a week to help older adults and adults with disabilities in Northern Virginia connect with peers, engage in a variety of activities and discover useful resources all without needing to leave the house. Prerecorded fitness classes and other activities are also available. Visit website for the weekly schedule of classes and activities.
www.fairfaxcounty.gov/neighborhood-communityservices/virtual-center-active-adults
Fairfax County Public Schools Adult & Community Education
Classes on career readiness, adult English for Speakers of Other Languages (ESOL), computers, languages, photography, culinary arts, caregiving, fine arts, and crafts and more.
aceclasses.fcps.edu
703-658-1201
ARTSFAIRFAX
ARTSFAIRFAX is the voice of the arts, dedicated to fostering and promoting arts in the Fairfax County community.
www.artsfairfax.org
703-642-0862
AAA Safe Driving Program
Offers refresher courses and information on reducing driving risks.
cluballiance.aaa.com/traffic-safety/senior-driving
1-877-476-1254
AARP Driver Safety Program
Teaches a refresher course in driving skills.
www.aarp.org/driversafety
Toll free 888-227-7669
CarFit
Program helps drivers ensure their vehicle “fits” for maximum comfort and safety. This includes adjustments to mirrors, head rests, seat position, etc.
www.car-fit.org/
Central Senior Center, Centreville
Provides healthy and active aging programs for older Korean speakers residing in Northern Virginia. Programs include classes, art, music, exercise and culturally supportive services. Korean Congregate meal provided for lunch to participants.
www.centralseniorcenter.com
703-303-455612
City of Fairfax Parks and Recreation Department
Offers recreation, special events and cultural arts, in addition to The Young at Heart Senior Center.
www.fairfaxva.gov/parksrec
703-385-7858
City of Falls Church Recreation & Parks Department
Offers activities, classes and special events throughout the year.
www.fallschurchva.gov
703-248-5077
Encore Creativity - Chorale and Encore Rock
Provides adults 55+ with the opportunity to sing, receive voice instruction and perform at local concerts.
www.encorecreativity.org
301-261-5747
Jewish Community Center of Northern Virginia/Adult Learning Institute
Classes on arts and entertainment, history, literature, Israel, Jewish history and culture, and more.
www.jccnv.org/adult-services/adult-learninginstitute-ali/
703-323-0880 or 703-537-3068
Lifetime Learning Institute of Northern Virginia
Provides classes and workshops, informal special interest groups, regional day and overnight trips, U.S. and overseas study-travel program, monthly speaker forums, social events and the opportunity to make new friendships.
www.llinova.org/
703-323-3746
McLean Community Center
Offers a wide range of classes, lectures, study tours, camps, art exhibits, theatre performances and specialty events. Check out the special 50+ program.
www.mcleancenter.org/
703-790-0123, TTY 711
MyCarDoesWhat Driver Safety Program
Program helps educate drivers on new vehicle safety technologies designed to help prevent crashes.
www.mycardoeswhat.org/
Osher Lifelong Learning Institute at George Mason University (OLLI/GMU)
Offers hundreds of stimulating educational, social and cultural courses and events each year on topics of interest to adults 50+. Members participate in program organization. One fee pays for a full-year membership. Classes take place in Fairfax, Reston and Sterling and virtually.
www.olli.gmu.edu/
703-503-3384
Reston Community Center
Offers a wide range of classes, theatre, art exhibits, trips, and events. Check out the 55+ programming.
www.restoncommunitycenter.com
703-476-4500
Road Scholar
Offers educational tours in 50 states and 150 countries.
www.roadscholar.org
Toll free: 1-800-454-5768
Shepherd’s Centers
These Shepherd’s Centers provide learning opportunities in addition to services:
Fairfax-Burke
www.scfbva.org
703-323-4788
Northern Virginia: Oakton-Vienna-Reston-Herndon-Great Falls
www.scnova.org/
703-281-0538
Virginia GrandDriver
Find safety tips for older drivers, signs that your ability or a family member’s ability to drive safely is changing, and an online test to help assess your driving ability.
www.granddriver.net/
1-800-552-3402
Emergencies and Emergency Preparedness
Be prepared in case of an emergency. Know who to call, where to go, and what to do.
Fairfax County Department of Emergency Management and Security
Find out how to prepare for emergencies and what to do in case of an emergency.
www.fairfaxcounty.gov/emergencymanagement
- Police, Fire, Ambulance, 9-1-1, TTY 911 or Text to 9-1-1.
- Public Safety Non-Emergency, 703-691-2131 (this number is also the TTY)
- Fairfax County Emergency Information Line, 703-817-7771
- Poison Control, 1-800-222-1222
- Roads, VDOT (Virginia Department of Transportation), 1-800-367-7623
- Fairfax County Main Phone Number,703-FAIRFAX (703-324-7329)
- Weather—National Weather Service update: www.weather.gov
Fairfax Alerts
Sign up for public safety, transportation and other county alerts.
www.fairfaxcounty.gov/alerts
Employment and Financial Assistance
Employment, training, and financial assistance resources for older adults and people with disabilities.
Fairfax County Department of Family Services Public Assistance and Employment Services
Food stamps (SNAP), Medicaid, emergency assistance, fuel assistance and employment assistance for individuals and families. Apply online: www.fairfaxcounty.gov/familyservices/financial-and-medical
703-324-7500, TTY 711
Fairfax County Department of Tax Administration
Provides information on taxes and tax relief for older adults and people with disabilities.
www.fairfaxcounty.gov/taxes
703-222-8234, TTY 711
Fairfax County Government Employment
Apply for a job with Fairfax County Government. Serve your community as a public servant in many ways.
www.fairfaxcounty.gov/topics/jobs
703-324-3311, TTY 703-222-7314
Fairfax County Employment Resource Centers
Known locally as Virginia Career Works, these sites offer free job training and resources.
www.fairfaxcounty.gov/familyservices/employmentand-training
- Alexandria, 571-327-2206
- Annandale, 703-533-5400
- Fairfax, 703-324-7280 (for public assistance recipients only—VIEW/TANF)
- Reston County, 703-787-4974
- South County, 703-704-6286
Fairfax County Volunteer Income Tax Assistance Program (VITA)
Helps county residents file their income tax. January through April only.
www.fairfaxcounty.gov and search “Tax Assistance”
703-533-5702 (leave a message) or 703-533-5400, TTY 711
AARP Tax-Aide Program
Helps low- to middle-income taxpayers with special attention to those age 60 and over.
www.aarp.org/money/taxaide
888-227-7669
National Council on Aging Benefits Check-Up
Webpage helps determine eligibility for government benefits.
www.benefitscheckup.org
1-888-268-6706 (Benefits Check-Up)
571-527-3900 (National Council on Aging)
Older Workers Program/National Council on Aging
Provides training and a path to work for eligible 55+ older adults.
www.ncoa.org
571-527-3900
Social Security Administration
Helps you plan for your retirement, manage your benefits and view your Social Security statement.
www.ssa.gov
1-800-772-1213, TTY 1-800-325-0778
Virginia Employment Commission
Provides information on jobs, training and unemployment benefits.
www.vec.virginia.gov
703-813-1300
Family Caregiver Resources
A family caregiver can be a spouse, a partner, an adult child, any relative, friend, or neighbor who provides care and assistance to a loved one due to aging, chronic illness, or a disability. They are usually not paid for what they do. Many support and respite programs are available for caregivers.
Fairfax County Adult and Aging Services
www.fairfaxcounty.gov/olderadults
Aging, Disability and Caregiver Resources Line 703-324-7948, TTY 711
- Caregiver Program
The Caregiver Program offers educational programs including free and virtual, caregiver webinars, panels, and health and wellness workshops that can be accessed from a computer or telephone.
- Nutrition Program
The Meals on Wheels program delivers nutritious meals to Fairfax area residents aged 60 and over and adults with disabilities who cannot shop or prepare their own meals or who have no one available to prepare meals. Recipients also receive case management by a county social worker.
- Nursing Homes and Assisted Living
Staff can assist you or your loved one if they need to be screened to apply for Medicaid or an Auxiliary Grant, or if you have a concern about a specific long-term care resident who you believe may be the subject of abuse, neglect or exploitation.
- Fairfax County Adult Day Health Care Centers
Provides a safe, affordable, active, and engaging environment for adults with disabilities (over 18) and older adults with physical and/or cognitive impairments (such as dementia) who need supervision during the day.
www.fairfaxcounty.gov/neighborhood-community-services/adult-day-health-care
703-435-8729, TTY 711
Fairfax County Adult Services
Offers case management and prevention services to older and vulnerable adults who require assessment and services to promote independence, wellbeing, and institutionalized placement when appropriate.
www.fairfaxcounty.gov/familyservices/older-adults
703-324-7948, TTY 711
Fairfax Caregiver Alert Notifications
Family caregivers can receive weekly emails, text messages, and voice communication to learn about the latest news on caregiving supportive services including workshops, webinars, case management, in-home respite, and more. Subscribe and select Area Agency on Aging/Caregiving.
www.fairfaxcounty.gov/alerts
Fairfax County Department of Family Services Kinship Resources
Resources for those raising a child for a relative or friend.
www.fairfaxcounty.gov/familyservices/children-youth/kinship
Kinship Resource Line 703-324-4534, TTY 711
Fairfax County Child Protective Services
If you suspect child abuse or neglect, or want advice, counseling, resources or help, call to speak to someone.
www.fairfaxcounty.gov/familyservices/children-youth/report-child-abuse
Hotline 703-324-7400, TTY 711
Fairfax County ElderLink
A partnership of Fairfax Area Agency on Aging and Inova Health System. Provides affordable case management services, to include assessment, care plan development and care monitoring. Respite care for eligible caregivers based on sliding fee scale. Functional and income eligibility requirements apply. Also offers options for caregiver support and health and wellness classes.
www.fairfaxcounty.gov/olderadults – scroll to Services, select ElderLink
703-324-5374, TTY 711
Fairfax County Health Department Stroke Club
Supportive community of stroke survivors and caregivers. Group speech therapy is also offered.
www.fairfaxcounty.gov/health/speech-hearing
703-246-7120, TTY 711
Fairfax County Home Care Registry
Lists of private providers who have been screened for references, criminal history and tuberculosis test results.
www.fairfaxcounty.gov/olderadults – scroll to Services – In-Home Care, Home Care Registry
703-324-7948, TTY 711
CareRing
Provides free daily calls to adults age 60+, including medication reminders, safety checks and friendly chats.
prsinc.org/carering
703-516-6769
disAbilityNavigator
A web-based resource directory specifically for adults with disabilities and their families.
www.disabilitynavigator.org
866-393-0957
Eldercare Locator
Nation-wide resource for older adult services.
www.eldercare.acl.gov
1-800-677-1116
Haven of Northern Virginia
Emotional support for people who are bereaved, seriously ill or dying, and their families and friends. Provides education to the community about the needs of those who are grieving.
www.havenofnova.org
703-941-7000
Insight Memory Care Center
Provides activities and services to people with Alzheimer’s disease or other memory impairment as well as support and education for families, caregivers, and the community.
www.insightmcc.org/
703-204-4664, TTY 711
SeniorNavigator
Statewide search engine of resources for older adults and caregivers.
www.seniornavigator.org
866-393-0957
VeteransNavigator
Statewide search engine of resources for veterans.
www.veteransnavigator.org
866-393-0957
Villages Network
Program supported by neighbors volunteering to help neighbors. Volunteers provide support and access to services such as drive sharing, home repair, home care and more.
www.fairfaxcounty.gov/neighborhood-community-services/villages
703-246-8962, TTY 711
- Fairfax Village in the City
village@fairfaxva.gov
703-385-5738
- Herndon Village Network
www.herndonvillagenetwork.org
703-375-9439
- Lake Barcroft Village
www.lakebarcroftvillage.org
703-354-0652
- Mount Vernon at Home Village
www.mountvernonathome.org
703-303-4060
- Reston for a Lifetime
www.restonforalifetime.org
- Reston Useful Services Exchange
www.restonuse.org
703-873-7578
- Spring Hill Community (Lorton)
www.springhillseniorcampus.org/
703-843-7073
- Village Drive Village
www.villagedrivevillage.org
571-274-5349
Health Resources
Health and medical organizations that provide programs and services for older adults.
Fairfax County Health Department
Provides clinics and Community Health Care Network for low-income residents as well as prevention information.
www.fairfaxcounty.gov/health
703-246-2411, TTY 711
Fairfax County’s Virginia Insurance Counseling & Assistance Program -VICAP
Provides individual counseling on Medicare and other health insurance issues. Also provides Medicare 101 presentations county-wide. Find the schedule on the web page.
www.fairfaxcounty.gov/olderadults – select Insurance Counseling-VICAP
703-324-5851, TTY 711
Fairfax-Falls Church Community Services Board (CSB)
Provides services for people with mental illness, substance use disorders and intellectual/developmental disabilities.
www.fairfaxcounty.gov/community-services-board
- Entry & Referral, 703-383-8500, TTY 711, 703-324-4400, TTY 711 For intellectual/disabilities services
- Emergency Services (answered 24/7), 703-573-5679
- Detoxification (answered 24/7), 703-502-7000
Note: Call 911 for a life-threatening emergency
Alzheimer’s Association, National Capital Area Chapter
Provides counseling, information, education, support groups, training and government advocacy.
www.alz.org/nca
1-800-272-3900
American Cancer Society
Provides information on cancer and support groups.
www.cancer.org
1-800-227-2345
American Diabetes Association
Provides information on preventing diabetes and supportive services for people with the disease.
www.diabetes.org
1-800-342-2383
American Heart Association
Offers advice on building healthier lives, free of cardiovascular diseases and stroke.
www.americanheart.org
703-248-1700
American Lung Association of Northern VA
Offers information on improving lung health and preventing lung disease.
www.lung.org
1-800-586-4872
Arthritis Foundation
Offers information and tools for living with arthritis.
www.arthritis.org
1-800-283-7800
Capital Caring Health
Provides hospice care to adults and children as well as bereavement counseling to families. Provides Primary Care at Home services to elderly individuals who are not hospice patients.
www.capitalcaring.org
1-800-869-2136 (24-hours)
CrisisLink
Provides immediate help to people facing serious life challenges, suicidal thoughts and emotional problems.
prsinc.org/crisislink-hotline-textline/
1-800-273-8255, Text “Connect” to 85511
Inova Medical House Calls
Program brings primary care to homebound patients age 65+.
www.inova.org/our-services/senior-services-inova/after-your-hospital-stay/medical-house-calls
703-698-2431
Life with Cancer, Inova Fairfax
Offers education, information and support, free of charge, to anyone affected by cancer.
www.lifewithcancer.org
703-206-5433
Medicare
www.medicare.gov
1-800-633-4227, TTY 1-877-486-2048
Parkinson’s Disease Foundation
Supports people with Parkinson’s through educational programs, services and research.
www.parkinson.org/
1-800-473-4636
Parkinson Social Network
Provides education, support and advocacy for lives touched by Parkinson’s disease. Hosts Parkinson Cafes throughout the area.
www.parkinsonsocialnetwork.org
571-286-5000
Women’s Center
Provides counseling for personal, professional, legal and financial concerns of women and their families, including domestic violence advocacy.
www.thewomenscenter.org
703-281-2657
Housing and Home Repair
Resources to help older adults and adults with disabilities find safe and affordable housing.
Fairfax County Code Enforcement Hoarding Task Force
Provides information on addressing hoarding issues in the county and responds to resident complaints.
www.fairfaxcounty.gov/code/hoarding
703-324-1300, TTY 711
Fairfax County Department of Housing & Community Development
Offers safe, affordable homes for the residents of Fairfax County.
www.fairfaxcounty.gov/housing
703-246-5000, TTY 711
- Affordable Rental Properties and Programs
703-246-5000 (option 2)
- Home Repair for the Elderly and Disabled Program
703-246-5179, TTY 711
- Fairfax County Affordable Homeownership Programs
703-246-5087, TTY 711
- Affordable Senior Housing
703-246-5063, TTY 711
Fairfax County Universal Design Permitting
Assists with permitting for Universal Design modifications to your home. Universal Design can make your home fit your life at every stage and situation.
www.fairfaxcounty.gov/familyservices/universal-design
703-324-1528, TTY 711
City of Falls Church Department of Housing & Human Services
Offers a range of comprehensive services that address the needs of city residents.
www.fallschurchva.gov
703-248-5004, TTY 711
Community Housing Partners
Helps with heating and cooling weatherization problems.
www.communityhousingpartners.org
540-665-0200
Rebuilding Together/Arlington, Fairfax, Falls Church
Volunteer-based program provides home repair and accessibility modifications to those in need.
www.rebuildingtogether-aff.org
703-528-1999
Transportation
Programs and organizations that provide transportation options for older adults and adults with disabilities.
Fairfax County Transportation for Older Adults
www.fairfaxcounty.gov/olderadults
703-324-7948, TTY 711
Fairfax County Human Services Transportation
Fairfax County’s Department of Neighborhood and Community Services provides transportation services and resources for older adults, individuals with limited income, individuals with disabilities and individuals accessing Fairfax County Human Services who need transportation assistance.
www.fairfaxcounty.gov/neighborhood-community-services/transportation
703-222-9764, TTY 703-324-7079
TRANSIT SYSTEMS:
- Fairfax Connector
www.fairfaxcounty.gov/connector
703-339-7200, TTY 711
- Fairfax County Disability Paratransit Transportation: Fastran Critical Medical Care
Fastran offers specialized transportation services for residents of Fairfax County and the Cities of Fairfax and Falls Church participating in human services agency programs.
www.fairfaxcounty.gov/neighborhood-community-services/transportation/fastran
703-222-9764, TTY 703-324-7079
- City of Fairfax Transportation - Cue Bus
www.fairfaxva.gov/cuebus. Free to ride!
703-385-7859, TTY 711
- MetroAccess
www.wmata.com/service/accessibility/metro-access
202-637-0128 General Information
202-962-2700 to determine eligibility, option 5; via email at Eligibility@wmata.com
301-562-5360 to book ride. TTY 301-588-7535
- Metrobus/Metrorail
www.wmata.com
202-637-7000, TTY 202-962-2033
- Virginia Non-Emergency Medicaid Transportation
www.transportation.dmas.virginia.gov/
1-866-386-8331 Ride Assist: 1-866-246-9979
DISCOUNT TRANSPORTATION:
Fairfax County Transportation Options, Programs & Services (TOPS)
TOPS provides subsidized transportation funds on a debit card for eligible older adults, persons with disabilities, and those with limited income who are residents of Fairfax County, the City of Fairfax, or the City of Falls Church
www.fairfaxcounty.gov/neighborhood-community-services/transportation/tops
703-222-9764, TTY 711
TAXI CABS:
Information on Taxi-Cab Licensing and Regulation
www.fairfaxcounty.gov/cableconsumer/csd/regulation-licensing/taxicab-services
Four taxicab companies are authorized to operate taxicabs in Fairfax County. These are:
- Fairfax Red Top Cab
www.fairfaxredtopcab.com
703-333-3333
- Fairfax Yellow Cab
www.fairfaxyellowcab.com
703-534-1111
- Springfield Yellow Cab
www.springfieldyellowcab.com
703-451-2255
- White Top Cab
www.whitetopcab.com
703-644-4500
RIDE-SHARING SERVICES:
- Uber
Uber.com
- Lyft
Lyft.com/rider (mobile app required)
TRAVEL TRAINING:
VOLUNTEER-PROVIDED RIDES TO MEDICAL APPOINTMENTS:
NV Rides
NV Rides supports a network of local nonprofit organizations that administer volunteer programs providing free or low-cost transportation to older adults.
www.nvrides.org
703-537-3071
Shepherd’s Centers:
Offer free transportation for medical appointments and companion trips for adults 50 and older who live in center’s service area and are ambulatory. Must apply for service.
- Annandale-Springfield
www.shepherdscenter-annandale.org
703-941-1419
- Fairfax-Burke
www.scfbva.org
703-323-4788
- McLean-Arlington-Falls Church
www.scmafc.org
703-506-2199
- Northern Virginia, serving: Oakton-Vienna-Reston-Herndon-Great Falls
www.scnova.org
703-281-0538
- South County
www.scfbva.org/South-County-Office
Email: scsc-transport@verizon.net
703-799-0505
- Western Fairfax County
www.scwfc.org
703-246-5920
Village Network:
(Rides for members who reside within village network only)
- Fairfax Village in the City
village@fairfaxva.gov
703-385-5738
- Herndon Village Network
www.herndonvillagenetwork.org
703-375-9439
- Lake Barcroft Village
www.lakebarcroftvillage.org
703-354-0652
- Mount Vernon at Home Village
www.mountvernonathome.org
703-303-4060
- Reston Useful Services Exchange
www.restonuse.org
703-873-7578
- Spring Hill Community (Lorton)
www.springhillseniorcampus.org/
703-843-7073
FOR GENERAL TRANSPORTATION INFORMATION, INCLUDING PROJECTS AND PROGRAMS:
Fairfax County Department of Transportation (FCDOT)
Projects and studies; programs including bicycling and pedestrian concerns, Capital Bikeshare, commuting and ridesharing, parking, neighborhood questions.
www.fairfaxcounty.gov/transportation
Email: DOTinfo@fairfaxcounty.gov
703-877-5600, TTY 711
Virginia Department of Transportation (VDOT)
Roads including pothole repair, debris removal, repaving; snow removal; signs; signals
www.virginiadot.org
my.vdot.virginia.gov—Report a road problem
1-800-FOR-ROAD (1-800-367-7623)
Volunteer Opportunities
Are you looking for ways to serve your community as a volunteer? Here are local organizations and groups who would welcome your assistance.
Fairfax County Volunteer Solutions
Mobilizes and connects volunteers with a variety of meaningful opportunities to improve the lives of older adults, adults with disabilities, and family caregivers. It’s a program in the Adult and Aging Division of the Department of Family Services, in partnership with Neighborhood and Community Services.
www.fairfaxcounty.gov/olderadults and select “Volunteer Solutions”
Email: VolunteerSolutions@FairfaxCounty.gov
703-324-5406, TTY 711
Fairfax County Community Emergency Response Team (CERT)
Educates people about disaster preparedness for hazards that may impact the area and trains them in basic disaster skills so that they will know what to do until help arrives. Provides free training for neighbors helping neighbors. Administered through the county fire and rescue department.
www.fairfaxcountycert.org
703-246-3926, TTY 711
ElderLink Respite Care Volunteers
Volunteers give family caregivers a well-deserved break by visiting and overseeing the safety of an older adult for a few hours each month. Support and training are provided.
www.fairfaxcounty.gov/familyservices/older-adults and scroll to Services, select ElderLink
703-324-5374, TTY 711
Northern Virginia Long-Term Care Ombudsman Program
Volunteers make regular visits to local assisted living and nursing facilities to advocate for residents.
www.fairfaxcounty.gov/ltcombudsman
703-324-5861, TTY 711
Fairfax Pets on Wheels
Volunteers and their pets visit and connect with people living in nursing homes and assisted living facilities in Fairfax County.
www.fpow.org
703-324-5424
GrandInvolve
Recruits older adults to serve as volunteer mentors, tutors, and class assistants. Volunteers help empower elementary students and strengthen their literacy and math skills.
www.grandinvolve.org
Rebuilding Together/Arlington, Fairfax and Falls Church
Volunteers make critical repairs at no charge for low-income homeowners and nonprofit organizations.
www.rebuildingtogether-aff.org
703-528-1999
Retired Senior Volunteer Program of Northern Virginia (RSVP)
Connects volunteers age 55+ to non-profits across the community. A program under Volunteer Fairfax.
www.rsvpnova.org
703-403-5360
Shepherd’s Centers
Volunteers help older adults continue to live independently in their own homes. They help as companion drivers, office or special event helpers, friendly callers and visitors, hand helpers, and more.
www.scfbva.org/
703-323-4788
Village Programs
Neighbors joining together to form a volunteer group that offers support and access to services for their older neighbors.
www.fairfaxcounty.gov/health/neighbor
703-246-8962, TTY 711
Fairfax Village in the City
Supports healthy aging by sharing useful information, strengthening personal connections among neighbors, and providing opportunities for social interaction.
Email: village@fairfaxva.gov
703-385-5738
Volunteer Opportunities in Fairfax County
Engaged residents enhance our community life as volunteers, providing one-time or ongoing service in our parks, libraries, community and senior centers, and fire stations. Volunteers serve in many roles including mentoring children and transporting/assisting older adults; preparing for and responding to natural disasters and health emergencies; keeping the environment healthy through stream and litter cleanup; and supporting democracy through election volunteering.
Find opportunities to volunteer at volunteer.fairfaxcounty.gov.
Welcome to the Aging Well! Resource Guide. Providing information on services, programs, recreational activities, educational opportunities, and community engagement activities for older adults, people with disabilities and caregivers.