3 Easy Steps to Report Streetlight Outages

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Streetlights, like light bulbs at home, don’t last forever. One way you can help is by reporting streetlight outages in your neighborhood and in other areas you frequent.

Reporting an outage is simple and helps keeps neighborhoods safe; it also helps keep pedestrians visible and safe.

Streetlights along public roadways in Fairfax County are typically maintained by Dominion Virginia Power or the Northern Virginia Electric Cooperative (NOVEC). The Virginia Department of Transportation (VDOT) operates the streetlights along interstates and at major interchanges.

We’ve created a new Streetlight Reporting Map to make it easier to identify pole numbers and report streetlight outages from your desktop or mobile device. The Streetlight Reporting Map shows streetlight service areas and individual streetlight locations and pole numbers in Fairfax County. You can now use your phone’s GPS location to find pole numbers and report outages in your neighborhood and in other areas you frequent.

3 Steps to Report a Streetlight Outage

1. Look for the pole ID number, which can be found on the pole.
2. If you can’t find the pole number or if you notice a streetlight outage while driving, use the online streetlight locator tool to find pole numbers. Zoom in on the map to see streetlight locations.
3. After finding the streetlight on the map, report it online in the link provided on the map.

If a particular streetlight is not on the map, it may be privately maintained by a homeowners association or other group.

If you need additional assistance, call 703-324-5111, TTY 711.