Fairfax County is widely recognized as a well-managed county, which is routinely confirmed by multiple external oversight agencies. However, sustaining a record of excellence requires the county to constantly seek new ways to improve, becoming increasingly more proactive, adaptable to change, and responsive to all residents. The county has a responsibility to ensure that resources are managed in a way that is transparent and that taxes are affordable for residents and stakeholders who choose to live and do business in Fairfax County.
To be truly effective and efficient, the county needs well-functioning facilities, secure technology that works, reliable infrastructure, and an outstanding workforce that is focused on moving beyond department silos to focus on what is best for the county as whole. To succeed well into the future, Fairfax County must constantly reinforce a culture that supports employees to become more data-driven, service-oriented, collaborative, and adaptable to change. Leadership and staff at all levels must effectively communicate, continuously build on lessons learned, benchmark for best practices and seek new and better ways to serve the community.
