Communications Policy and Regulation Division

CONTACT INFORMATION: Open during regular business hours 8:00 a.m. - 4:30 p.m., Monday - Friday
703-324-5902 TTY 711
12000 Government Center Parkway, Suite 433
Fairfax, VA 22035
Rick Ellrod

Connecting Your Home

In today’s ever-evolving marketplace for telephone, video (TV), and Internet services, there are now multiple devices and ways that connect residents in the County to these services.  Because there are so many options, choosing a technology and service provider that is the best fit for one’s specific needs can be difficult. 

The Department of Cable and Consumer Services along with the Consumer Protection Commission, would like to help you understand these new offerings so that you can make informed choices for your telephone, television and Internet services.

We hope the webpages below will give you some of the information you need to make informed choices about how to navigate today’s complicated communications landscape and end up with the telephone, video and Internet services that work best for you. 

Also, please note that our department gives you the opportunity to participate in free events that are designed to educate you about many of these technologies and services.

Additional Information

Fairfax Virtual Assistant