Fairfax Connector

CONTACT INFORMATION: Call center open 5AM-10PM M-F, 7AM-9PM Sat-Sun
703-339-7200 TTY 703-339-1608
4050 Legato Road, Ste 400, Fairfax, VA 22033
Dwayne Pelfrey
Chief

Department Resources

Transit Ridership Incentive Program (TRIP)

TRIP Program Transition to TRIP100

Fairfax Connector is transitioning from the current TRIP program, which provides a 50% fare discount, to the new TRIP100 program, which provides a 100% fare discount.

During this transition, current TRIP cardholders should continue using their existing TRIP SmarTrip card (silver label with the TRIP logo). Simply show your card to the Fairfax Connector driver and board the bus.

Please note:

  1. You cannot add value to your current TRIP card during the transition.
  2. Any funds already on your card remain available for use or transfer.
  3. Current TRIP cards will continue to be accepted as a flash pass for free Fairfax Connector rides until the new TRIP100 cards are issued.

Applications for the new TRIP100 cards will begin mid-August. Additional information about the application process will be shared as it becomes available.

We apologize for any inconvenience and appreciate your patience as we transition to the new TRIP100 program.


Welcome to Fairfax Connector's Transit Ridership Incentive Program. TRIP is supported by a grant from the Virginia Department of Rail and Public Transportation (DRPT). The goal of TRIP is to reduce barriers to transit use by supporting low-income individuals.

Must be a resident of Fairfax County, the City of Fairfax or the City of Falls Church, and meet one of the following criteria:

  • 50 years of age or older, with an annual income of $50,000 or less per individual.
  • Registered user of MetroAccess.
  • Recipient of Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI).
  • Annual income of $32,805, or 225% of Federal Poverty Limit for an individual, 50 years of age or younger.  
  • Currently receiving services and have a caseworker through another County agency or organization. 

TOPS Program

Tops

If you are already a TOPS customer, you automatically qualify for a TRIP card. Not a TOPS member? Register for both programs. 

TRIP Card

TRIP card

This is an example of the TRIP card. It works like a regular SmarTrip card but is programmed with the 50% discount on Fairfax Connector. 

TRIP 100 Coming Soon

Exciting News! TRIP100 offers 100% fare discount. Application available mid-August.

TRIP 100 Brochure in English and Spanish



How to Use TRIP (English) How to Use TRIP (Español)

 

  • For use on Fairfax Connector, Metrorail, Metrobus or any transit system that accepts SmarTrip cards
  • The TRIP card entitles to the user to 50% off all Fairfax Connector bus fares 
  • The TRIP card entitles the user to all applicable fare transfer discounts 
  • This card and activity may be monitored   
  • Card can be used on Fairfax Connector anytime service is available
  • Free ride tokens and coupons are not redeemable for cash, TRIP, or  SmartTrip Card credit
  • Additional fare/funds can be added to the SmarTrip card at user expense
  • Fare can be added on buses, Metrorail stations, Connector stores and on-line at https://www.wmata.com/fares/smartrip/  
  • Actual card must be used by eligible user only and tapped on fare box for entry 
  • No substitutions, pictures or reproductions will be accepted
  • Card active until July 31, 2026, as determined by FCDOT, in consultation with Fairfax County
  • Card expiration is subject to the discretion of FCDOT and funding
  • Subject to validation by authorized transit employee
  • Not transferable or assignable under any circumstance
  • Users must report their card lost or stolen immediately to the agency that issued the card
  • Users must adhere to the respective rules and regulations of Fairfax Connector 
  • TRIP SmarTrip® Card is subject to all applicable terms and conditions. See full terms www.smartrip.com
  • Card must be tapped on fare box for bus entry
  • If found, please return to: Marketing c/o FCDOT 4050 Legato Road #400 Fairfax, Virginia 22033
  • SmarTrip® logo is a registered Trademark of WMATA. Questions about SmarTrip call 1-888-SMARTRIP (762-7874) or email: smartrip@wmata.com
  • TRIP card logo is owned by FCDOT and DRPT respectively 
  • May be subject to criminal or administrative action if the card is misused or presented for transportation by any person other than the person to whom it is issued 
  • Card may be confiscated for misuse or for any reason at any time without notice
  • All program Terms and Conditions may be subject to change without notice

TRIP SMART TRIP CARD - 100% Discount on Fairfax Connector 

  • Fairfax County reserves the right to deny card replacements after two reissued cards
  • No substitutions, pictures or reproductions of this card will be accepted
  • TRIP Program may be modified or discontinued at any time, without notice
  • TRIP card entitles the user to 100% off all Fairfax Connector bus fares including express buses
  • This TRIP card cannot be registered in an individual account
  • Free ride tokens and coupons are not redeemable for cash, TRIP, or SmartTrip Card credit
  • Additional fare/funds cannot be added to the TRIP card at user expense
  • This TRIP card is the sole property of Fairfax County
  • TRIP card and activity may be monitored by Fairfax County. Data gathered may be used
  • TRIP card for eligible user only
  • If found, please return to:  Marketing c/o FCDOT 4050 Legato Road #400 Fairfax, Virginia 22033

Curious about how to ride the bus? Click here: English, Spanish 

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