Fairfax Connector Alert:

CONTACT INFORMATION: Call center open 5AM-10PM M-F, 7AM-9PM Sat-Sun

703-339-7200 TTY 703-339-1608

fairfaxconnector@fairfaxcounty.gov

4050 Legato Road, Ste 400, Fairfax, VA 22033

Dwayne Pelfrey
Chief

Department Resources

Transit Ridership Incentive Program (TRIP)

TRIP

Welcome to Fairfax Connector's Transit Ridership Incentive Program. TRIP is supported by a grant from the Virginia Department of Rail and Public Transportation (DRPT). The goal of TRIP is to reduce barriers to transit use by supporting low-income individuals.

Apply for a TRIP card here

Must be a resident of Fairfax County, the City of Fairfax or the City of Falls Church, and meet one of the following criteria:

50 years of age or older, with an annual income of $50,000 or less per individual.
Registered user of MetroAccess.
Recipient of Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI).
Annual income of $32,805, or 225% of Federal Poverty Limit for an individual, 50 years of age or younger.
Currently receiving services and have a caseworker through another County agency or organization.

TOPS Program

If you are already a TOPS customer, you automatically qualify for a TRIP card. Not a TOPS member? Register for both programs.

TRIP Card

This is an example of the TRIP card. It works like a regular SmarTrip card but is programmed with the 50% discount on Fairfax Connector.

TRIP 100 Coming Soon

Exciting News! TRIP will offer FREE Connector rides beginning August 1, 2026!

For use on Fairfax Connector, Metrorail, Metrobus or any transit system that accepts SmarTrip cards
The TRIP card entitles to the user to 50% off all Fairfax Connector bus fares
The TRIP card entitles the user to all applicable fare transfer discounts
This card and activity may be monitored
Card can be used on Fairfax Connector anytime service is available
Free ride tokens and coupons are not redeemable for cash, TRIP, or SmartTrip Card credit
Additional fare/funds can be added to the SmarTrip card at user expense
Fare can be added on buses, Metrorail stations, Connector stores and on-line at https://www.wmata.com/fares/smartrip/
Actual card must be used by eligible user only and tapped on fare box for entry
No substitutions, pictures or reproductions will be accepted
Card active until July 31, 2026, as determined by FCDOT, in consultation with Fairfax County
Card expiration is subject to the discretion of FCDOT and funding
Subject to validation by authorized transit employee
Not transferable or assignable under any circumstance
Users must report their card lost or stolen immediately to the agency that issued the card
Users must adhere to the respective rules and regulations of Fairfax Connector
TRIP SmarTrip® Card is subject to all applicable terms and conditions. See full terms www.smartrip.com
Card must be tapped on fare box for bus entry
If found, please return to: Marketing c/o FCDOT 4050 Legato Road #400 Fairfax, Virginia 22033
SmarTrip® logo is a registered Trademark of WMATA. Questions about SmarTrip call 1-888-SMARTRIP (762-7874) or email: smartrip@wmata.com
TRIP card logo is owned by FCDOT and DRPT respectively
May be subject to criminal or administrative action if the card is misused or presented for transportation by any person other than the person to whom it is issued
Card may be confiscated for misuse or for any reason at any time without notice
All program Terms and Conditions may be subject to change without notice

TRIP SMART TRIP CARD - 100% Discount on Fairfax Connector

Fairfax County reserves the right to deny card replacements after two reissued cards
No substitutions, pictures or reproductions of this card will be accepted
TRIP Program may be modified or discontinued at any time, without notice
TRIP card entitles the user to 100% off all Fairfax Connector bus fares including express buses
This TRIP card cannot be registered in an individual account
Free ride tokens and coupons are not redeemable for cash, TRIP, or SmartTrip Card credit
Additional fare/funds cannot be added to the TRIP card at user expense
This TRIP card is the sole property of Fairfax County
TRIP card and activity may be monitored by Fairfax County. Data gathered may be used
TRIP card for eligible user only
If found, please return to: Marketing c/o FCDOT 4050 Legato Road #400 Fairfax, Virginia 22033

Curious about how to ride the bus? Click here: English, Spanish

Fairfax Connector

Fairfax Connector Alert:

Department Resources

Transit Ridership Incentive Program (TRIP)

Welcome to Fairfax Connector's Transit Ridership Incentive Program. TRIP is supported by a grant from the Virginia Department of Rail and Public Transportation (DRPT). The goal of TRIP is to reduce barriers to transit use by supporting low-income individuals.

TOPS Program

TRIP Card

TRIP 100 Coming Soon

Go Further with TRIP

Fairfax Virtual Assistant

How to Use TRIP (English)	How to Use TRIP (Español)

Fairfax Connector

Fairfax Connector Alert:

Department Resources

Transit Ridership Incentive Program (TRIP)

Welcome to Fairfax Connector's Transit Ridership Incentive Program. TRIP is supported by a grant from the Virginia Department of Rail and Public Transportation (DRPT). The goal of TRIP is to reduce barriers to transit use by supporting low-income individuals.

ARE YOU ELIGIBLE FOR TRIP?

TOPS Program

TRIP Card

TRIP 100 Coming Soon

Go Further with TRIP

TERMS AND CONDITIONS

TERMS AND CONDITIONS EFECTIVE AUGUST 1, 2026

HOW TO RIDE THE BUS 101

Fairfax Virtual Assistant