Fairfax Connector

CONTACT INFORMATION: Call center open 5AM-10PM M-F, 7AM-9PM Sat-Sun
703-339-7200 TTY 703-339-1608
4050 Legato Road, Ste 400, Fairfax, VA 22033
Dwayne Pelfrey
Chief

Department Resources

Transit Ridership Incentive Program (TRIP)

Welcome to Fairfax Connector's Transit Ridership Incentive Program.

TRIP is supported by a grant from the Virginia Department of Rail and Public Transportation (DRPT). 

The goal of TRIP is to reduce barriers to transit use by supporting low-income individuals.

 TRIP logo

Bienvenidos al Programa de Incentivo del Pasajero de Tránsito de Fairfax Connector.

TRIP es respaldado por el subsidio del Transporte Público y líneas ferroviarias del Departamento de Virginia (DRPT).

El objetivo de TRIP es reducir las barreras del uso del tránsito a través del apoyo a los ciudadanos de bajos ingresos.

TOPS Program

Tops

If you are already a TOPS customer, you automatically qualify for a TRIP card. Not a TOPS member? Register for both programs. 

TRIP Card

TRIP card

This is an example of the TRIP card. It works like a regular SmarTrip card but is programmed with the 50% discount on Fairfax Connector. 

Go Further with TRIP   

TRIP Brochure in English, Spanish & Korean

  • Planning your trip. [Planeando su viaje.]
  • Three things to know before you go. [3 cosas que saber antes de abordar.]
  • Tools to make traveling easier. [Herramientas para hacer el viaje más fácil.]

How to Use TRIP (English) How to Use TRIP (Español)

 

Curious about how to ride the bus? Click here: English, Spanish 

Must be a resident of Fairfax County, the City of Fairfax or the City of Falls Church, and meet one of the following criteria:

  • 50 years of age or older, with an annual income of $50,000 or less per individual.
  • Registered user of MetroAccess.
  • Recipient of Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI).
  • Annual income of $32,805, or 225% of Federal Poverty Limit for an individual, 50 years of age or younger.  
  • Currently receiving services and have a caseworker through another County agency or organization. 

•  For use on Fairfax Connector, Metrorail, Metrobus or any transit system that accepts SmarTrip cards
•  The TRIP card entitles to the user to 50% off all Fairfax Connector bus fares 
•  The TRIP card entitles the user to all applicable fare transfer discounts 
•  This card and activity may be monitored   
•  Card can be used on Fairfax Connector anytime service is available
•  Additional fare/funds can be added to the SmarTrip card at user expense
•  Fare can be added on buses, Metrorail stations, Connector stores and on-line at https://www.wmata.com/fares/smartrip/  
•  Actual card must be used by eligible user only and tapped on fare box for entry 
•  No substitutions, pictures or reproductions will be accepted
•  Card active until July 31, 2026, as determined by FCDOT, in consultation with Fairfax County
•  Card expiration is subject to the discretion of FCDOT and funding
•  Subject to validation by authorized transit employee
•  Not transferable or assignable under any circumstance
•  Users must report their card lost or stolen immediately to the agency that issued the card
•  Users must adhere to the respective rules and regulations of Fairfax Connector 
•  TRIP SmarTrip® Card is subject to all applicable terms and conditions. See full terms www.smartrip.com
•  Card must be tapped on fare box for bus entry
•  If found, please return to: Marketing c/o FCDOT 4050 Legato Road #400 Fairfax, Virginia 22033
•  SmarTrip® logo is a registered Trademark of WMATA. Questions about SmarTrip call 1-888-SMARTRIP (762-7874) or email: smartrip@wmata.com
•  TRIP card logo is owned by FCDOT and DRPT respectively 
•  May be subject to criminal or administrative action if the card is misused or presented for transportation by any person other than the person to whom it is issued 
•  Card may be confiscated for misuse or for any reason at any time without notice
•  All program Terms and Conditions may be subject to change without notice

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