Fairfax Connector

CONTACT INFORMATION: Call center open 5AM-10PM M-F, 7AM-9PM Sat-Sun
703-339-7200 TTY 703-339-1608
4050 Legato Road, Ste 400, Fairfax, VA 22033
Dwayne Pelfrey
Chief

Department Resources

Transit Ridership Incentive Program (TRIP)

Must be a resident of Fairfax County, the City of Fairfax or the City of Falls Church, and meet one of the following criteria:

  • 50 years of age or older, with an annual income of $50,000 or less per individual.
  • Registered user of MetroAccess.
  • Recipient of Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI).
  • Annual income of $32,805, or 225% of Federal Poverty Limit for an individual, 50 years of age or younger.  
  • Currently receiving services and have a caseworker through another County agency or organization. 

TOPS Program

Tops

If you are already a TOPS customer, you automatically qualify for a TRIP card. Not a TOPS member? Register for both programs. 

TRIP Card

TRIP card

This is an example of the TRIP card. It works like a regular SmarTrip card but is programmed with the 50% discount on Fairfax Connector. 

Go Further with TRIP   

TRIP Brochure in English, Spanish & Korean

  • Planning your trip. [Planeando su viaje.]
  • Three things to know before you go. [3 cosas que saber antes de abordar.]
  • Tools to make traveling easier. [Herramientas para hacer el viaje más fácil.]

How to Use TRIP (English) How to Use TRIP (Español)

 

Curious about how to ride the bus? Click here: English, Spanish 

•  For use on Fairfax Connector, Metrorail, Metrobus or any transit system that accepts SmarTrip cards
•  The TRIP card entitles to the user to 50% off all Fairfax Connector bus fares 
•  The TRIP card entitles the user to all applicable fare transfer discounts 
•  This card and activity may be monitored   
•  Card can be used on Fairfax Connector anytime service is available
•  Additional fare/funds can be added to the SmarTrip card at user expense
•  Fare can be added on buses, Metrorail stations, Connector stores and on-line at https://www.wmata.com/fares/smartrip/  
•  Actual card must be used by eligible user only and tapped on fare box for entry 
•  No substitutions, pictures or reproductions will be accepted
•  Card active until July 31, 2026, as determined by FCDOT, in consultation with Fairfax County
•  Card expiration is subject to the discretion of FCDOT and funding
•  Subject to validation by authorized transit employee
•  Not transferable or assignable under any circumstance
•  Users must report their card lost or stolen immediately to the agency that issued the card
•  Users must adhere to the respective rules and regulations of Fairfax Connector 
•  TRIP SmarTrip® Card is subject to all applicable terms and conditions. See full terms www.smartrip.com
•  Card must be tapped on fare box for bus entry
•  If found, please return to: Marketing c/o FCDOT 4050 Legato Road #400 Fairfax, Virginia 22033
•  SmarTrip® logo is a registered Trademark of WMATA. Questions about SmarTrip call 1-888-SMARTRIP (762-7874) or email: smartrip@wmata.com
•  TRIP card logo is owned by FCDOT and DRPT respectively 
•  May be subject to criminal or administrative action if the card is misused or presented for transportation by any person other than the person to whom it is issued 
•  Card may be confiscated for misuse or for any reason at any time without notice
•  All program Terms and Conditions may be subject to change without notice

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