Office of Emergency Management

Fairfax County, Virginia

CONTACT INFORMATION: Open during regular business hours 8 a.m. - 4:30p.m., Monday - Friday

4890 Alliance Drive, Suite 2200, Fairfax, VA 22030

Seamus Mooney,

Make A Plan

Today we have more ways to speak with one another than ever before.  We are used to staying in touch with cell phones, internet, and email, but emergencies and disasters can change things.  These devices may not be available.  Cell phone towers quickly become overloaded with people trying to reach friends and family.  If the power is out at your home than your electronic devices will not work either.

Have a phone with a cord and a car charger for your cell phone standing by in case of a power failure.


Phones with cordless handsets will not work in a disaster because they need more electricity than they can get from the phone jack.  Old fashioned phones with a cord connecting from the handset to the base of the phone will work even during a power outage.  Make sure that you have at least one phone with a cord in your home in case of a power outage.


Keep a car charger for your cell phone in your vehicle.  If the power is out in your home, you will still be able to charge your cell phone in your vehicle.


If you do not have a landline and you use a cell phone as your home phone, remember that cell phone towers may be tied up with calls in an emergency.  However, a text message from your cell phone may get through when a phone call does not.  Make sure everyone in your family knows how to send and receive text messages.


Develop a Communication Plan

Develop a plan so you can stay in touch with your family in a disaster. Include phone numbers for all family members and those who can give you extra help, such as caregivers. Also include all work, school, and daycare phone numbers, if applicable. A wallet-size form you can use to write down this information can be found at Be sure each family member has a copy of your communication plan. Post the communication plan by a phone in your home, and include it in your go bag as well.

Outside the Area Contact
Local phone calls and long distance calls work on different circuits. When local circuits are overloaded, you may still be able to make long distance calls. Choose someone outside of the local calling area to be your “outside the area” contact. Make sure all family members carry this phone number with them. If something happens when your family is not together and you are not able to reach each other, each family member can call the “outside the area” contact and leave a message for the others.

In Case of Emergency (ICE) Phone Numbers

If you are hurt and can’t talk, first responders and hospital staff may not know how to contact your family right away. If you have a cell phone, you can provide the phone numbers for your emergency contacts to first responders and hospital staff. 

1. Create a new contact in your cell phone’s phone book.
2. Name the contact ICE.
3. Enter all phone numbers for the person you would like to have notified in a medical emergency.

Fairfax Virtual Assistant