Fairfax County, Virginia


Risk Management Division
TTY 703-324-3040

12000 Government Center Parkway, Suite 215
Fairfax, VA 22035

Randy Jouben,
Risk Manager

Property Damage and Injury Claim Reporting

The Claim Reporting System is designed to make it convenient to

report a property damage or injury claim 24/7 to either the Fairfax County Public Schools or the Fairfax County Government.

What type of claim should I report?  You may submit a claim if:

  • Your property was damaged as a result of flooding, sewer back ups or fallen trees for which you think the county or schools are responsible.
  • You were hurt as a result of a slip or fall on county or school-owned property.

What information do I need to submit a claim?

The following information is needed:

  • Person's/Student name, address and phone number
  • Date of Incident
  • Location of Incident
  • Detailed description of loss
  • Name and relationship of person completing report                                                                                                             
  • E-mail address for confirmation

Will I receive any type of confirmation that my claim has been submitted successfully?

Yes.  You will receive an e-mail confirmation once the claim has been submitted.  You will be contacted within 5 business days by your claims adjuster.

For assistance contact:

Fairfax County Government Center
Risk Management Division
12000 Government Center Parkway,
Suite 215
Fairfax, Virginia 22035-0016

703-324-3040; TTY 711 

Fairfax Virtual Assistant