We are pleased to now offer our 'Surrender by Appointment' program! If you have a pet you wish to surrender, please call the Shelter first at 703-830-1100 to schedule your appointment.
Starting in September 2018, we are very pleased to introduce our new 'Surrender by Appointment' program! The Fairfax County Animal Shelter is an open access shelter, meaning that we accept owner-surrendered dogs, cats, and other companion animals in need regardless of age, health, or behavior, from residents of Fairfax County. Taking owner-surrendered pets in by appointment helps us serve our community even better! It helps shelter staff by allowing us to prepare in advance, and ensures that we have an open kennel available for an incoming pet. It also allows pet owners to prepare, by gathering medical documents and thinking through the surrender decision completely before actually bringing their pet in. We understand that there will be emergency situations that require exceptions to be made. If you are a Fairfax County resident looking to surrender your pet to our shelter, please call us at 703-830-1100 to schedule your appointment!
You may hear us ask, ‘How can we help you keep your pet?’ when you call for your appointment. Why is that? Because it’s our goal to help keep pets with their families, if at all possible! We're working on our Pet Retention Solution Center, with an organized set of links to information that may help you keep your pet, so check back soon for more info on:
- Financial Resources
- Behavior Resources
- Medical Resources
- Housing Resources
- Rehoming Resources
Found stray pets do not need an appointment.
We accept stray dogs who are found within Fairfax County with no appointment necessary. We accept stray cats who are found within Fairfax County only if they are sick or injured and in need of medical care, or if they are declawed, or have a microchip or collar, again without an appointment necessary. We accept other stray small companion animals (rabbits, guinea pigs, rats, mice, birds, other small animals and non-native pet reptiles) who are found as strays, also without an appointment. We only accept stray animals who were found within Fairfax County, so if you have found an animal in another jurisdiction please contact that county's shelter directly.
Free-roaming (feral or friendlier stray) adult community cats should be left where they are, and not brought to any shelter or rescue. For more information on our cat intake policies, visit our Cat Intake Guidelines information page. Please email us at email@example.com for more information on our (free!) Trap, Neuter, Return program, to get community cats in your neighborhood spayed/neutered and vaccinated.
What to expect when it's time for your surrender appointment.
We understand that it is sometimes necessary to give up a pet, and we take the well-being of all pets very seriously. Our dedicated staff provide compassionate care for all animals who come into the shelter, and you can help us get to know your pet by telling us all about them! We’ll have a profile for you to fill out, that will help our staff and volunteers get to know your pet better. Please make sure to bring your pet’s medical records, as well as any other relevant documents or records, when it’s time for your surrender appointment.
If you originally got your animal from another rescue organization, please contact that rescue organization first. Most rescue organizations require that any animal adopted from them be returned to them if the owner can no longer keep the animal. Please also give the rescue at least a few days to respond – they’re busy and usually volunteer-run!
You will be required to sign a release form giving legal ownership to Fairfax County. Please keep in mind that surrendering a pet to the shelter is final, and if there’s anyone else who might have a claim to ownership, please contact them prior to surrendering to us – signing that form is final!
Thinking of surrendering a pet and want to learn more about your options, get some help with resources to keep your pet, or schedule an appointment? Contact us at 703-830-1100, or by email at firstname.lastname@example.org!