What is the Guaranteed Ride Home Program?

Worried about how you’ll get home if an emergency happens at work? The Guaranteed Ride Home (GRH) program gives you a FREE ride home if you register ahead of time and regularly take the bus, train, carpool, vanpool, bike or walk to work.

Use the program on days you travel to work by bus, train, carpool, vanpool, biking or walking for:

• an unexpected personal or family emergency
• a personal or family illness
• or, when your supervisor requires you to work late

You cannot use the program for:

• weather emergencies
• acts of God
• personal errands
• scheduled appointments
• business travel
• or working late without a supervisor's request. 

Who is Eligible?

Commuters within the Washington Metropolitan Area who travel to work at least 3 days per week via: 

• Rideshare (carpool, vanpool)
• Mass transit (bus, train)
• Bicycle
• On foot

How It Works

1. Register ahead of time with Commuter Connections or call 800-745-RIDE (7433) to request a paper application.
2. Travel to work by bus, train, carpool, vanpool, bike or walking on the day you request a free GRH.
3. When you need an unexpected ride home, call 1-800-745-RIDE Monday-Friday (except holidays) from 6 a.m. to 10 p.m.
4. Give your Commuter Connections registration number from your Commuter ID card.
5. Dispatch will arrange a ride to get you to your destination quickly and safely.

Important Details

You must register ahead of time with Commuter Connections or by calling 1-800-745-RIDE (7433). 

Once approved, you will receive a Commuter ID card with your personal registration number and participation guidelines. Keep your wallet card handy at your work site to use GRH services.