Fairfax-Falls Church Community Services Board

CONTACT INFORMATION: Emergency - 703-573-5679 / Detox - 703-502-7000 (24/7)
703-383-8500 TTY 711
8221 Willow Oaks Corporate Drive
Fairfax, Virginia 22031
Barbara Wadley-Young, PhD, MSW
Acting Executive Director

Primary care doctors - what do they do, why do you need one, and what's a doctor visit like?

Why do I need a primary care doctor, and how do I find one?

What is a primary care doctor?

A primary care doctor, sometimes called a primary care physician or PCP, is a health care professional who practices general medicine for routine and non-urgent conditions. They are skilled in first contact and continuing care for your health concerns. PCPs promote healthy habits, provide preventive care, and help coordinate other health services to help you get and stay healthy.

Why do I need a primary care doctor?

  • Better preventative care to help you stay on top of your health.
  • Higher level of comfort - it is easier to talk with a doctor you are familiar with.
  • Lower overall health care costs.
  • Routine screenings can find problems earlier.
  • Your health history record will be kept in one place.
  • Fewer visits to the emergency room.

Having a good relationship with a primary care doctor has lots of benefits for helping you live a longer and healthier life.

How do I find a primary care doctor?

  • Talk to your case manager or CSB staff who can help guide you in the right direction.

Remember

  • Physical and mental health are related, so it is important to take care of both.

Reference: American Academy of Family Physicians

Flyer titled "Why do I need a primary care doctor, and how do I find one?"

What to expect at your first primary care doctor visit

It can be helpful to bring...

  • Photo ID.
  • Names and numbers of other doctors you see.
  • Medications you take (bring them with you, or make a detailed list).
  • Insurance card, if you have one.
  • A friend or family member to support you, if that would be helpful.
  • Any recent lab work.
  • List of questions for the doctor. Examples might be...
    1. What is my main problem?
    2. What do I need to do?
    3. Why is it important for me to do this?

Before the visit

  • Plan to arrive 20-30 minutes early. If you arrive more than 10 minutes late, you might be asked to reschedule.
  • Check in with the front desk staff.
  • Fill out paperwork.
  • Make your copayment.
  • Be prepared to wait. There are sometimes unavoidable delays. If you've waited longer than 15 minutes, let a staff member know.

During the visit

  • The doctor will talk with you to learn about you and your needs.
  • New patient visits can take up to 30 minutes.
  • You will be asked questions about your personal, medical and family history.
  • You will be asked about medications you take that are prescribed by other doctors, to help coordinate your care.
  • The doctor may order lab tests, which may be done in the office or might be done elsewhere.
Flyer titled "What to expect at your first primary care doctor visit"

Why Do I Need a Primary Care Doctor, and How Do I Find One? [Graphic of faceless male doctor and female doctor]

What is a primary care doctor? 

[Graphic of three faceless doctors] A primary care doctor, sometimes called a primary care physician or PCP, is a health care professional who practices general medicine for routine and non-urgent conditions. They are skilled in first contact and continuing care for your health concerns. PCPs promote healthy habits, provide preventive care, and help coordinate other health services to help you get and stay healthy. 

Why do I need a primary care doctor? 

Having a good relationship with a primary care doctor has lots of benefits for helping you live a longer and healthier life. 

  • [Graphic of a syringe with the bottom half shaded] Better preventive care to help you stay on top of your health.
  • [Graphic of a female doctor sitting behind a desk with a lamp and telephone on the desk] Higher level of comfort – it is easier to talk with a doctor you are familiar with.
  • [Graphic of file folder with three documents coming out of it] Your health history record will be kept in one place.
  • [Graphic of three documents vertically stacked and a stack of coins in front of it] Lower overall health care costs.
  • [Graphic of a computer screen with a heart and heartbeat pattern on the screen] Routine screenings can find problems earlier.
  • [Graphic of a hospital] Fewer visits to the emergency room. 

How do I find a primary care doctor? 

Talk to your case manager or CSB staff who can help guide you in the right direction. [Graphic of two round-edged square speech bubbles]

Remember…

[Icon of right hand pointing to the right with a red bow tied around the pointer finger] Physical and mental health are related, so it is important to take care of both. 

Reference: American Academy of Family Physicians 

[Disability access icon] To request reasonable accommodations, call 703-324-7000, TTY 711. Feb. 2020

[One Fairfax logo] www.fairfaxcounty.gov/topics/one-fairfax

[Fairfax-Falls Church Community Services Board logo]

What To Expect At Your First Primary Care Doctor Visit [graphic of stethoscope]

It can be helpful to bring:

  • [Graphic of ID card] Photo ID.
  • [Graphic of faceless male doctor and female doctor] Names and numbers of other doctors you see.
  • [Graphic of four prescription medication bottles] Medications you take (bring them with you, or make a detailed list).
  • [Graphic of a clipboard with a paper checklist on it] List of questions for the doctor. Examples might be…
    1. What is my main problem?
    2. What do I need to do?
    3. Why is it important for me to do this?
  • [Graphic of a medical card] Insurance card, if you have one.
  • [Graphic of two people icons] A friend or family member to support you, if that would be helpful.
  • [Graphic of a clipboard, test tubes and a calculator] Any recent lab work.

Before the visit:

  • [Icon of a clock] Plan to arrive 20-30 minutes early. If you arrive more than 10 minutes late, you might be asked to reschedule.
  • [Icon of hand with pen] Check in with the front desk staff.
  • [Graphic of two pieces of medical documents and icon of a person at the top] Fill out paperwork.
  • [Icon of a dollar sign inside of a speech bubble] Make your copayment.
  • [Icon of an hourglass with the top and lower third shaded] Be prepared to wait. There are sometimes unavoidable delays. If you’ve waited longer than 15 minutes, let a staff member know.

During the visit:

The doctor will talk with you to learn about you and your needs.

  • [Icon of an arrow making a circle with 30 min. inside of it] New patient visits can take up to 30 minutes.
  • [Graphic of a clipboard with a paper on it] You will be asked questions about your personal, medical and family history.
  • [Graphic of medication pill bottle] You will be asked about medications you take that are prescribed by other doctors, to help coordinate your care.
  • [Icon with a right hand pointing to the right with a drop coming out of the pointer finger] The doctor may order lab tests, which may be done in the office or might be done elsewhere. 

After the visit:

  • [Icon of a calendar] You might be asked to make a follow-up appointment.
  • [Graphic of test tubes in a holder] You might need to get lab work done.
  • [Icon of a pharmacy symbol featuring a bowl with a snake coiled around a stem, inside a rounded square] You might need to get a prescription filled at the pharmacy. 

[Disability access icon] To request reasonable accommodations, call 703-324-7000, TTY 711. Feb. 2020

[One Fairfax logo] www.fairfaxcounty.gov/topics/one-fairfax

[Fairfax-Falls Church Community Services Board logo]

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