Department of Family Services

Fairfax County, Virginia

CONTACT INFORMATION: Monday–Friday 8 a.m.–4:30 p.m.

703-324-7500
TTY 703-222-9452

12011 Government Center Parkway, Pennino Building
Fairfax, VA 22035

Michael A. Becketts,
Director

Teletherapy: Counseling from a Distance

(Posted 2020 June)

Here at Domestic and Sexual Violence Services, we want you to overcome the impact of domestic and sexual violence. We know counseling helps people feel stronger, safer, less afraid and more hopeful.  We also know seeking help takes effort and courage. That is why we want to make it easy for you to access services. For many years, DSVS has offered free, short-term individual and family counseling at sites across Fairfax County. Our therapists speak English and Spanish, and we use interpreters for any other language or American Sign Language. Starting July 2020, we are also offering the option of teletherapy.

What is Teletherapy?

  • Teletherapy is face-to-face counseling over video call.
  • Teletherapy sessions are scheduled in advance and happen in real-time.
  • It is private and secure.
  • It has the same benefits as counseling in the office.

Plus, it is easier for people who have:

  • Difficult schedules.
  • Transportation issues.
  • Childcare issues.
  • Health concerns.

All our services, including teletherapy, are free for survivors of domestic and sexual violence, stalking, human trafficking and teen dating violence--and for their families. Teletherapy takes place on a regular schedule. It does not include access to immediate help with emergencies. If you have an emergency and need to talk to someone, see below for other resources.

person sitting at desk looking at laptopHow do I start?

  • Call us at 703-324-5730 and choose the option for Counseling Services.
  • Leave a safe phone number where you can be reached. Someone will call you back within two business days.
  • A counselor will talk with you about your needs and find out how we might be able to help.

How do I know if teletherapy is right for me?

  • A trained counselor will talk to you about your circumstances and answer your questions.
  • If teletherapy seems right for you, the counselor will help you get ready to start and schedule an appointment.
  • You will need a private place in which to use your phone or computer for scheduled sessions.
  • If you do not have a device for video calls or reliable internet service, a counselor can assist you in solving this.

Who do I call in an emergency?

If someone is in immediate danger, call 911 or go to the nearest hospital emergency department. If you are not in immediate danger but are thinking about suicide, you may call:

  • Crisis Link: 703-527-4077
  • National Suicide Hotline: 1-800-273-TALK (8255)

If you have experienced domestic or sexual violence, or if you know someone who has, you may call:

  • Domestic and Sexual Violence 24-Hour Hotline: 703-360-7273

If you live in Fairfax County and need emergency help with a mental illness or substance use problem, you may call:

  • Community Services Board, Emergency Services: 703-573-5679

All services are available 24 hours a day, every day.

Learn more about the Department of Family Services' Domestic and Sexual Violence Services.


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Fairfax Virtual Assistant