Contact the Benefits Division in the Department of Human Resources by email at DHRBenefitsDivision@fairfaxcounty.gov. View our Know Who To Call document for a complete list of contacts regarding benefits, medical plans, financial plans, wellness, Medicare, and retirement services.
When moving, remember to update your address with the Benefits Division. The address maintained by us is reported to all benefit vendors. To update your address, you must complete the appropriate form and return it to the Benefits Division. The Benefits Change form can be requested by contacting the Benefits Division in the Department of Human Resources by email at DHRBenefitsDivision@fairfaxcounty.gov.
Note: A change in address could impact coverage for participants in our Kaiser Permanente HMO and Kaiser Medicare Advantage Plan.
The Benefits Division cannot share personal healthcare information or enrollment details with anyone other than the retiree. To protect the privacy of our retirees, spouses, dependents, family members and other parties, the Benefits Division will not provide details regarding benefit enrollment or healthcare to any third party.
A retiree must provide permission in advance, before any details can be shared with a family member and any changes requested by someone other than the retiree, will only be granted after review, and approval of, a legal Power or Attorney or other legal document submitted to the Benefits Division.
Privacy guidelines apply in all circumstances, even if both participants are current or former county employees.
In the unfortunate circumstance of the passing of county retiree it is important to notify the Department of Human Resources, Benefit Division as soon as possible either by phone 703-324-3311 or by email at DHRBenefitsDivision@fairfaxcounty.gov.
Please include the following when reporting death:
