Land Development Metrics

Time to Complete by Task

The language used in the residential, commercial, and site infographics is reflective of the task language used in the PLUS permitting process. Please note that the "In Review" numbers for Residential and Commercial Building reflect the days it takes for building reviewers to complete their review, it does not include the time it takes for outside reviewers to complete their reviews (e.g., Wastewater, Health, Fire Marshal and Zoning).

Applications go through Application Submittal Review for completeness and sufficiency within­ two business days of the submission date. If an application is deemed complete, it moves to the next step of the workflow, typically the technical review.  The review process is subject to the completeness of an application, whether additional rounds of reviews are needed, and the applicant’s response to staff comments. Please view these current metrics for additional information. You will be able to see the status of your application when you log into your PLUS account and check processing status under the Record Info tab.

If the current task has not been completed within the timeframe shown in the metrics below, please contact us at 703-222-0801, TTY 711.

Residential Infographic thumb
Residential Permits. Click to Enlarge.
Commercial Infographic thumb
Commercial Permits - Fast Track. Click to Enlarge.
Commercial Infographic thumb
Commercial Permits - Non-Fast Track. Click to Enlarge.
 
Site Infographic thumb
Site Plans. Click to Enlarge.
Trade Infographic thumb
Trade Permits. Click to Enlarge.
Peer Review time to complete
Commercial Permits - Peer Review. Click to Enlarge.
 

PLUS Workflow Routing Slip Report

As part of our commitment to transparency and continuous improvement, Land Development Services (LDS) created the Workflow Routing Slip Report.  This report provides workflow history details for your PLUS projects, including building permit and site-related plan records.  It allows applicants to easily see when a permit or plan has been assigned to a reviewer, the associated due dates and any actions taken.

To get started, enter your PLUS Record number below to view your project details.


Quarterly QC Comment Report

As part of our commitment to continuous improvement, Land Development Services (LDS) conducts ongoing audits of plan review comments for both site and building reviews. This process helps ensure consistent, clear, and efficient communication with our customers. Audit results inform staff coaching and process improvements, leading to measurable gains in quality. The chart below is updated quarterly to provide transparency into our performance and progress.


Annual Report

Land Development Services' annual report highlights time to plan approval, time to permit issuance, volume of plans reviewed, permits issued, and inspections conducted, as well as other metrics integral to the department's service delivery.


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