If you suspect a hoarding situation, it is recommended that you do not attempt to solve the person’s problem yourself. 

The Department of Code Compliance is the main intake agency for hoarding complaints, but there are additional agencies that can get involved to assist the endangered occupants and animals:

FOR THE STRUCTURE

Department of Code Compliance

• Call 703-324-1300, TTY 711
• Visit https://plus.fairfaxcounty.gov/CitizenAccess/Welcome.aspx

For Neglected or Self-Neglected Adults

Family Services, Adult Protective Services (APS)

• Call 703-324-7450, TTY 711
• Visit https://www.fairfaxcounty.gov/familyservices/older-adults/adult-protective-services

For Children Living in Squalor

Family Services, Child Protective Services (CPS)

• Call the Hotline 703-324-7400, TTY 711
• Visit https://www.fairfaxcounty.gov/familyservices/children-youth/report-child-abuse

For Animals

Field Services / Animal Control

• Call the non-emergency line at 703-691-2131 to report animal hoarding or visit Field Services / Animal Control.