If you suspect a hoarding situation, it is recommended that you do not attempt to solve the person’s problem yourself.
The Department of Code Compliance is the main intake agency for hoarding complaints, but there are additional agencies that can get involved to assist the endangered occupants and animals:
FOR THE STRUCTURE
Department of Code Compliance
- Call 703-324-1300, TTY 711
- Visit https://plus.fairfaxcounty.gov/CitizenAccess/Welcome.aspx
For Neglected or Self-Neglected Adults
Family Services, Adult Protective Services (APS)
- Call 703-324-7450, TTY 711
- Visit https://www.fairfaxcounty.gov/familyservices/older-adults/adult-protective-services
For Children Living in Squalor
Family Services, Child Protective Services (CPS)
- Call the Hotline 703-324-7400, TTY 711
- Visit https://www.fairfaxcounty.gov/familyservices/children-youth/report-child-abuse
For Animals
Police Department, Animal Control Division
- Call the Fairfax County Police non-emergency dispatch number at 703-691-2131 to report animal hoarding or visit https://www.fairfaxcounty.gov/police/specializedunits/animalprotectionpolice
- Contact the Animal Shelter at main number 703-803-1100, TTY 711, or visit https://www.fairfaxcounty.gov/animalshelter