Department Resources

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Title VI Policy 2026 Update

FCDOT is updating its Title VI program and needs your feedback. FCDOT’s Title VI policies dictate how we measure equitable distribution of transit service changes. As part of the update process, we are seeking feedback on the Major Service Change and Disparate Impact/Disproportionate Burden policies.

Major Service Changes are changes that are significant enough to require special analysis that ensure that the changes will not have discriminatory effects on minority or low-income areas.
Disparate Impact describes a service change that may have discriminatory effects on minority areas.
Disproportionate Burden describes a service change that may have discriminatory effects on low-income areas.

A Major Service Change is a numerical threshold in change of service that determines when changes are large enough in scale to require the individual transit system to perform a service equity analysis.

FCDOT’s Major Service Change Policy is as follows:

A major service change is defined as either an increase or a decrease of 25 percent or more in either daily revenue service hours, revenue service miles, or both for the individual route being modified.

Major Service Change Key Definitions:

Daily Revenue Service Hours: The number of hours a bus operates while carrying paying passengers.
Revenue Service Miles: The number of miles a bus operates while carrying paying passengers.

A Disparate Impact/Disproportionate Burden policy defines a numerical threshold that determines when a “major service change” impacts minority riders or burdens low-income riders at a rate greater than the non-minority or non-low-income riders.

FCDOT’s Disparate Impact/Disproportionate Policies are as follows:

A disparate impact (DI) occurs under the following circumstances:

For a proposed service increase or fare reduction, calculate service area minority population percent minus route area minority population percent. If the result is greater than or equal to +10%, then a DI has occurred.
For a proposed service reduction or fare increase, calculate route area minority population percent minus service area minority population percent. If the result is greater than or equal to +10%, then a DI has occurred.

A disproportionate burden (DB) occurs under the following circumstances:

For a proposed service increase or fare reduction, calculate service area low-income population percent minus route area low-income population percent. If the result is greater than or equal to +10%, then a DB has occurred.
For a proposed service reduction or fare increase, calculate route area low-income population percent minus service area low-income population percent. If the result is greater than or equal to +10%, then a DB has occurred.

We Need Your Feedback!

We invite you to share your thoughts on these important policies through March 13, 2026. You can provide feedback by completing a brief survey. To participate, please select your preferred language below:

Comments may also be provided by:

Emailing fairfaxconnector@fairfaxcounty.gov
Calling 703-877-5600, TTY 711.
Mailing your comments to:

Fairfax County Department of Transportation
Attention: Title VI Plan Update
4050 Legato Road, Suite 400
Fairfax, VA 22033-2895

If you have additional questions or would like material in another language, please contact FCDOT at 703-877-5600, TTY 711.

Title VI Plan and Complaint Procedures

View the Fairfax County Department of Transportation Title VI Plan (English)

The Fairfax County Department of Transportation (FCDOT) and Fairfax Connector operate programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act.

Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI of the Civil Rights Act may file a complaint with the Fairfax County Office of Human Rights and Equity Programs (OHREP) within 180 days of the date of the alleged discrimination.
The Office of Human Rights and Equity Programs is located at 12000 Government Center Parkway, Fairfax, Virginia 22035. For procedures to file a complaint, call 703-324-2953 (TTY 711), visit http://www.fairfaxcounty.gov/ohrep/epd/, or fax 703-324-3570.
A complaint can also be filed directly with the Federal Transit Administration (FTA) via the United States Postal Service by mailing to FTA's Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.

Title VI Notices	Title VI Complaints and Instructions
English	English
Amharic አማራ	Amharic አማራ
Arabic عربى	Arabic عربى
Chinese 波斯语	Chinese 波斯语
Farsi فارسی	Farsi فارسی
Hindi हिंदी	Hindi हिंदी
Korean 한국어	Korean 한국어
Spanish Español	Spanish Español
Tagalog	Tagalog
Urdu اردو	Urdu اردو
Vietnamese Tiếng Việt	Vietnamese Tiếng Việt

If this information is needed in a language not listed above, please call 703-339-7200, TTY 711.

More Information

For more information on the FCDOT and Fairfax Connector civil rights program:

Call 703-339-7200 (703-339-1608 TTY)
Email fairfaxconnector@fairfaxcounty.gov
Visit FCDOT offices at 4050 Legato Road, 4th Floor, Fairfax, Virginia 22033.

Fairfax Connector

Fairfax Connector Alert:

Department Resources

Related Resources

Title VI Policy 2026 Update

We Need Your Feedback!

Title VI Plan and Complaint Procedures

More Information

Recent Interactions

Ask Fairfax

Related Resources

Fairfax Connector

Fairfax Connector Alert:

Department Resources

Related Resources

Title VI Policy 2026 Update

Major Service Change Policy

Disparate Impact/Disproportionate Burden Policy

We Need Your Feedback!

Title VI Plan and Complaint Procedures

More Information

Recent Interactions

Ask Fairfax

Related Resources