Skip to main content
Fairfax County, Virginia
Fairfax County Virginia
Fairfax County Virginia

FFX Global Navigation

    • Transportation Homepage
    • Fairfax Connector
    • How Can We Help?
    • Commuter Services
    • Bike-Walk
    • Projects & Studies
    • Boards and Commissions
    • Disadvantaged Business Enterprise (DBE)
    • Solicitations & Bid Advertisements
    • Civil Rights/Title VI
  • Residents
    • Animals & Pets
      • Adoptions
      • Animal Control & Regulations
      • Guide to Dogs
      • Lost & Found Pets
      • Shelter Support & Supplies
      • Wildlife
      • More
      Courts & Legal
      • Case Information
      • Circuit Court Docket
      • Jury Duty
      • Land Records
      • Magistrate
      • Public Law Library
      • Self-Help Resources
      • Traffic Court
      • Vital Records
      • More
      Environment & Energy
      • Invasive Species
      • Litter
      • Recycle, Trash & Compost
      • Sustain Fairfax
      • Trees
      • Watersheds
      • More
      Health & Human Services
      • Basic Needs & Assistance
      • Disability Services
      • Diseases & Conditions
      • Domestic & Sexual Violence
      • Health Clinics
      • Mental Health
      • Opioids
      • More
      Individuals & Families
      • Children & Youth
      • Federal Workforce
      • Immigrants
      • Military & Veterans
      • New Residents
      • Older Adults
      • Parents
      • People with Disabilities
      • Volunteers
      • More
      Land Use & Planning
      • Comprehensive Plan
      • County Capital Projects
      • Land Records
      • Parks Planning
      • Planning Projects
      • Research Tools
      • Transportation Projects
      • Urban Centers
      • More
      Library & Education
      • Adult Education
      • Early Childhood Programs
      • Library Branches
      • Library Catalog Search
      • Public Schools
      • More
      Parks & Recreation
      • Arts
      • Athletic Fields
      • Camps
      • Community Centers
      • Parktakes Classes
      • Rec Centers
      • Senior Centers
      • Teen Centers
      • Trails
      • More
      Permits & Licenses
      • Birth & Death Certificates
      • Building
      • Child Care
      • Dogs
      • Health
      • Marriage
      • Park Use
      • Solicitors
      • More
      Property & Housing
      • Affordable Housing
      • Code & Zoning
      • Neighborhoods
      • Real Estate Values
      • Recycling & Trash
      • Tenant Landlord Issues
      • Utilities
      • More
      Public Safety & Emergencies
      • 9-1-1
      • Emergency Preparedness
      • Fire & Rescue
      • Gun Violence Prevention
      • Police
      • Scams
      • Sheriff
      • Storm Center
      • More
      Roads & Commuting
      • Bike & Walk
      • Connector Bus
      • Metrobus & Metrorail
      • Park & Ride
      • Pedestrian Safety
      • Road Maintenance/VDOT
      • Street Parking
      • Toll Roads
      • Transportation Projects
      • More
      Taxes & Fees
      • Car Taxes
      • Park Fees
      • Real Estate Taxes
      • Tax Relief
      • Trash Disposal Fees
      • More
      Voting & Elections
      • Absentee Voting
      • Early Voting
      • Election Results
      • Polling Places
      • Voter Registration
      • More
      Weather & Climate
      • Air Quality
      • Climate Action Dashboard
      • Extreme Heat
      • Floods
      • Ready Fairfax
      • Resilient Fairfax
      • Snow
      • Tornadoes
      • More
  • Business
    • Business & Construction
      • Building Permits
      • Code & Zoning
      • Land Use
      • More
      Business Services
      • Business Emergency Preparedness
      • Business Taxes
      • Consumer Services
      • Employer Transportation Service
      • Green Business Partners Program
      • Home-Based Business
      • Regulation & Licensing
      • Small Business
      • Starting a Business
      • Workplace Issues
      • More
      Doing Business with Fairfax
      • Contracting and Procurement
      • Current Solicitations
      • Permits
      • Vendor Pitch Portal
      • More
  • Government
    • About
      • Codes & Standards
      • Countywide Strategic Plan
      • Facilities & Locations
      • History of Fairfax County
      • Operating Status
      • More
      Board of Supervisors
      • Auditor
      • Board Members
      • Boards, Authorities & Commissions
      • Clerk Services
      • Committees
      • Meetings & Agendas
      • More
      Budget & Finance
      • Bonds
      • Budget
      • Financial Transparency
      • Unclaimed Money
      • More
      Departments & Agencies
      Jobs & Employment
      • Full-Time Openings
      • Internships
      • Seasonal & Non-Merit
      Maps & Data
      • Countywide Data Analytics
      • Demographics
      • Geographic Information Systems
      • Interactive Data Tools
      • More
      One Fairfax
      • Digital Equity
      • Inclusive Engagement
      • Trust Policy
  • Fairfax County Virginia
  • Services
    • Find
      • Animal Services
      • Health Clinics
      • Jobs
      • Library Resources
      • Lost or Found Pet
      • Mental Health Support
      • Park Classes
      • Real Estate Values
      • Recycling & Trash
      • Volunteer Opportunities
      • More
      Pay
      • Business Taxes
      • Car Taxes
      • Dog Licenses
      • Driving & Parking Fines
      • False Alarm Fees
      • Real Estate/Property Taxes
      • SACC Payments
      • More
      Register/Apply
      • Basic Needs & Assistance
      • Building Inspections
      • Car Registration
      • Fairfax Alerts
      • Permits & Licenses
      • Tax Relief
      • Vote
      • More
      Report
      • Animal Control Issues
      • Consumer Complaints
      • Crime
      • Domestic Violence
      • Financial Crimes
      • Neighborhood Complaints
      • Road Issues to VDOT
      • Street Light Outages
      • More
  • Connect
    • Alerts, Emails & Apps
      • Email Subscriptions
      • Fairfax Alerts
      • Mobile App
      • More
      Community Engagement
      • Surveys & Projects
      Contact
      • Directory
      • Hotlines & Emergency Numbers
      • VDOT
      • VFOIA Requests
      • More
      News & Events
      • Daily Headlines
      • Emergency Information Blog
      • Events Calendar
      • NewsCenter
      • NotiCentro (Spanish)
      • Public Meetings Calendar
      • More
      Social Media
      • Comments Policy
      • Directory of Accounts
      • More
      TV, Video & Podcasts
      • Channel 16
      • Podcasts & Radio
      • YouTube
      • More
  • TRANSLATE
    • Language Selection

      To change the language of this website, click the drop-down list and select the desired language. The Fairfax County Web site is being translated through "machine translation" powered by Google Translate. Disclaimer

Fastran

  1. Home
  2. Transportation
  3. Fastran

Transportation Alert:

CONTACT INFORMATION: 8:00 AM - 4:30 PM, Monday-Friday
703-877-5600 TTY 711
fastran@fairfaxcounty.gov
4050 Legato Road, Suite 400
Fairfax, VA 22033
Glenn Padeway
Manager

Department Resources

  • Transportation Homepage
  • Fairfax Connector
  • How Can We Help?
  • Commuter Services
  • Bike-Walk
  • Projects & Studies
  • Boards and Commissions
  • Disadvantaged Business Enterprise (DBE)
  • Solicitations & Bid Advertisements
  • Civil Rights/Title VI

Related Resources

  • Fairfax County Agencies
    • Department of Planning and Zoning
    • Department of Public Works & Environmental Services
    • Department of Tax Administration
    • Neighborhood and Community Services
    • Park Authority
    • Police Department
  • State Agencies
    • Department of Rail and Public Transportation
    • Virginia Department of Transportation
  • Federal Agencies
    • Federal Highway Administration
    • Federal Transit Administration
  • Regional Entities
    • Capital Bikeshare
    • Council of Governments
    • Virginia Railway Express (VRE)
    • WMATA

STAY CONNECTED

Fairfax Alerts

Fastran

Image of Fastran VehicleFastran offers specialized transportation services for residents of Fairfax County and the Cities of Fairfax and Falls Church participating in human services agency programs. Services may have associated fees based on a sliding scale.

Please speak with a representative of one of the certifying programs/agencies for details. All riders must be certified by one of the following programs/agencies before utilizing one of the services below:

Critical Medical CareTransportation for Fairfax County residents who must undergo life sustaining treatments including dialysis, radiology, chemotherapy, brain injury therapy, physical therapy and water therapy. Transportation service under this program is not guaranteed but is provided on a space-available basis.
Adult Day Health CareTransportation to and from adult day health care centers.
Community Services BoardTransportation to and from support services and worksites related to intellectual disability, mental health and the Recovery Women’s Center.
Senior CentersTransportation to and from Fairfax County Senior Centers. Service is arranged through centers only.
Senior ResidencesTransportation for twice-a-month grocery shopping trips and a trip to the mall every other month for residents of 18 senior residence developments. Trips scheduled by sites.
Therapeutic Recreation ServicesTransportation to and from outings and structured recreational activities for individuals with intellectual or physical disabilities.

Should it be necessary to cancel your scheduled trip, please contact the Fastran Cancellation Line at 703-324-7068, TTY 711. This is an automated line with a 24-hour recording. Please leave a message with the following information:

  • Your Name
  • Fastran Identification Number
  • Date of the trip to be canceled
  • Indicate whether you are canceling one or both ways

On occasion, inclement weather may affect the operation of Fastran routes. Decisions regarding the level of service provided during an inclement weather event are made with the utmost regard for the safety of clients and staff.  

In the event of inclement weather, please contact the Fastran team at 703-222-9764, TTY 711, or use the link in the red box below to send an email.
 

General Cancellation/Delay Guidance

Monitoring the status of Fairfax County Public Schools on local news broadcasts can provide general guidance as to the operational status of Fastran routes:

  • When Fairfax County Public Schools are CLOSED:
    • Fastran will transport dialysis, chemotherapy, and radiation trips only.
    • All other scheduled route services are canceled – including senior centers, adult day health care, Women’s Recovery Center, senior residence trips and charter services.
       
  • When Fairfax County Public Schools are DELAYED:
    • Fastran will transport dialysis, chemotherapy, and radiation trips as scheduled.
    • Fastran will transport morning mental health, intellectual disability services and ADAPT clients on a delayed schedule. Specific information on the delay will be communicated to clients during each inclement weather event.
    • Afternoon mental health, intellectual disability services and ADAPT routes will run on schedule.
    • The Children, Youth, and Families (CYF) transportation services for children to/from school and court appointments will be modified.  For specific details, please call 703-222-9764, TTY 711.
    • All other scheduled route services are canceled – including senior centers, adult day health care, Women’s Recovery Center, senior residence trips and charter services.
       
  • When Fairfax County Public Schools are NOT IN SESSION (e.g. Winter/Spring/Summer Break): The level of service provided during an inclement weather event will be determined by FCDOT and will shared with clients as soon as a decision is reached.

Questions? Cancellations? Inclement Weather Service Changes?

Leave a message to cancel all or a portion of a scheduled trip: 703-324-7068, TTY 711.

Call the Fastran Help Desk: 703-222-9764, TTY 711.

Email the Fastran Team.


Recent Interactions

    Ask Fairfax

    Terms & Conditions
    Live chat available Search our site

    Related Resources

    • Fairfax County Agencies
      • Department of Planning and Zoning
      • Department of Public Works & Environmental Services
      • Department of Tax Administration
      • Neighborhood and Community Services
      • Park Authority
      • Police Department
    • State Agencies
      • Department of Rail and Public Transportation
      • Virginia Department of Transportation
    • Federal Agencies
      • Federal Highway Administration
      • Federal Transit Administration
    • Regional Entities
      • Capital Bikeshare
      • Council of Governments
      • Virginia Railway Express (VRE)
      • WMATA

    STAY CONNECTED

    Fairfax Alerts

    • Translate
    • Awards
    • Site Feedback
    • PRIVACY POLICY & COPYRIGHT
    Main Address

    12000 Government Center Pkwy
    Fairfax, VA 22035

    Phone

    703-324-7329

    TTY 711

    Site Tools
    • Website Accessibility
    • Translate
    • Download Mobile App
    Support
    • ADA Accessibility
    • FOIA Requests
    • Website Administrator
    Additional Resources
    • Fairfax County Public Schools
    • Economic Development Authority
    • Visit Fairfax
    • Council of Governments
    • Commonwealth of Virginia
    • USA.gov
    • Calendar
    • Channel 16
    • Mail
    • Security
    • WIFI
    • Facebook
    • Twitter
    • Instagram
    • YouTube
    • Mobile

    The Official Site of Fairfax County