Cable and Consumer Services

CONTACT INFORMATION: Open during regular business hours 8:00 a.m. - 4:30 p.m. Monday - Friday
703-222-8435 TTY 711
12000 Government Center Parkway, Suite 433
Fairfax, VA 22035
Rebecca L. Makely
Director

Department Resources

911 Call Taker – Make a Difference

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Fairfax County Public Safety Communicators (PSCs) play a vital role in emergency response. They answer both 9-1-1 and non-emergency calls with professionalism, integrity, and compassion, ensuring that police, fire, and medical services are dispatched quickly and efficiently. Often called "a job like no other," their work is essential in keeping the community safe.

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