The Fairfax-Falls Church Community Services Board (CSB) is making changes to our walk-in assessment schedule to serve you better.

An assessment is a meeting where a clinician talks with you to understand what kind of help you need. They will ask simple questions about how you’re feeling, what challenges you’re facing and what services might be best for you.

Walk-in services will now be available only at certain hours Monday to Thursday. We will not offer full same-day assessments for first-time walk-ins on Fridays. However, we will still provide brief risk checks for anyone who walks in on a Friday.

Please visit the EAR webpage for current hours.

Why we are making this change

The assessment schedule change will help us serve people more smoothly and reduce wait times. We want everyone who comes to us for help to get care in a timely and expected way.

Sometimes, when a lot of people walk in at the same time early in the week, we cannot see everyone that day. Our team will help the people that we can’t see right away register and give instructions for coming back that Friday. This lets us finish assessments that were delayed and helps prevent people from having to come back more than once.

Other ways to get support

The CSB offers several services to make sure you or your loved one gets the help needed.

• For support for someone with developmental disabilities, call 703-324-4400, TTY 711. If someone with developmental disabilities is experiencing a mental health or substance use crisis, call REACH at 855-897-8278.
• For emotional support during a crisis or thoughts of suicide, call or text 988 any time, day or night.
• For emergency mental health & substance use services, walk-in care is available 24/7 at the Sharon Bulova Center for Community Health or by calling 703-573-5679, TTY 711.
• As always, call 911 if you have an urgent need for police or medical response.

If you or someone you care about needs help, please reach out. You matter, and our team is here to support you. Whether you need an assessment, crisis care, or someone to talk to, there is always support available.