Development Services Customer Information Center

The Development Services Customer Information Center (CIC) provides a centralized location for customers to meet with Department of Planning and Development and Land Development Services staff members who can help them navigate the county's land development process. 

In the CIC, customers can meet with the Planner or Engineer of the Day to get answers to questions about the development process and directed to correct departments and staff to move their plans forward. The CIC is located in Suite 111 on the first floor of the Herrity Building at 12055 Government Center Parkway. They can also be reached by phone:

  • Planner of the Day, 703-324-5387/5372, TTY 711
  • Site and Subdivision Plans: Engineer of the Day, 703-324-2268, TTY 711

Assistance and answers provided by Engineers and Planners of the Day is preliminary in nature and does not constitute a binding determination for land use or approval of plans.  Customer must submit an official land use determination request and/or professional building/site plans for review.

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