Our offices are open to the public by appointment only from 9 a.m. - noon. Regular hours for calls and emails are 8 a.m. – 4 p.m., Monday through Thursday, and 9:15 a.m. - 4 p.m. on Friday.
Land Development Services (LDS) offers various ways to connect with staff. Select the form of communication that is best suited to you and your project.
Permit Process Support – Virtual Appointment
Need additional assistance with the permitting process? Speak virtually with a Customer Experience Team member by calling 703-222-0801, TTY 711, or fill out the appointment request form.
Code Question – Virtual Appointment
Simple and straightforward code questions that are best discussed with a plan reviewer virtually using Microsoft Teams. These meetings should be no longer than 15 minutes. To schedule, fill out the connect request form.
Code Question - Email or Phone
To schedule a Quick Talk, call 703-631-5101, TTY 711, or email. If you know the name of the individual you would like to speak with, their direct contact information is online.
Pre-Submission and Post-Review Consultations
Consultation on pre-submission plans (at least 90 percent complete) and post-review so designers and staff can discuss the design or address failed review comments. Meetings are no longer than one hour. To schedule, fill out the consultation request form.
Large and/or complex new buildings or tenant improvements
New multi-family, podium or mixed-use buildings
Alternate methods, materials and equipment that may require a code modification
Change of occupancy or major alterations to an existing building
Footing and foundation permits through Modified Processing