Retirement Systems

CONTACT INFORMATION: Our office is open 8:00 AM - 4:30 PM M-F/ Closed between 2:00 PM - 3:00 PM M-F / Walk-ins 11:00 AM - 2:00 PM M-F
703-279-8200 TTY 711
12015 Route 50 - Suite 350 - Fairfax, VA 22033
Jeff Weiler
Executive Director

Retirees: Your Benefit Payments Will be Paid On-Time, Even During this Crisis

Given all that is going on around us these days, we understand you might be concerned that your monthly retirement benefit payment could be affected. Please be reassured: we take our responsibility to pay you, our retirees and beneficiaries, very seriously; exactly what you are due, on time, every month.

I am happy to tell you that your March benefit payment has already been processed; and it is scheduled to be paid on the last business day of the month, just like every other month. Because we are following guidance from the State and County regarding social distancing, we have limited staff in the office; but many members of our team are now teleworking from home. Whether they are in the office or working from home, they are able to do what they need to do to make sure you are paid.

This way of doing business is new for all of us and presents some challenges, but our Retirement Team is dedicated to make it work. We will continue working this way for as long as required by the current crisis; and I am confident that we will be able to keep paying you every month, on time and accurately.

If you need to contact us, we might not be able to take your call directly or respond to your email as soon as we would like.  Of course, we’d much rather see you in person or be able to answer your call immediately, but that might not be possible right now. However, even in these trying times, our goal is to respond to your voice message or email within 1 business day.

On our website, we have a comprehensive list of people in our office who you can contact.  Just click on the ‘Contact Us’ link on the left side of the page under Department Resources. If you cannot figure out who to contact, you can email me at jeffrey.weiler@fairfaxcounty.gov or call me at 703-279-8255.

I hope that you and your loved ones stay safe and healthy!

 

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Jeff Weiler
Executive Director
Fairfax County Retirement Systems

 

 

Fairfax Virtual Assistant