Department of Cable and Consumer Services - Channel 16

CONTACT INFORMATION: Open during regular business hours 8 a.m. - 4:30 p.m., Monday - Friday
703-324-5930 TTY 711
12000 Government Center Parkway
Suite 133
Channel 16

Department Resources

Consumer Focus

Fairfax County’s Department of Cable and Consumer Services Consumer Affairs Branch has dedicated staff members to work with businesses and consumers to resolve complaints to the satisfaction of both parties, give advice regarding purchases or contracts and provide consumer education to residents. Find out how they can help you.  (CC)

 Channel 16 Schedule

  • Mondays at 9 p.m.
  • Tuesdays at 7 p.m.
  • Fridays at 5:30 p.m.

Consumer Focus can also be seen on your computer at the above days and times with Live Video Streaming. 

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