Department of Cable and Consumer Services - Channel 16

Fairfax County, Virginia

CONTACT INFORMATION: Open during regular business hours 8 a.m. - 4:30 p.m., Monday - Friday

703-324-5930
TTY 711

12000 Government Center Parkway
Suite 133

Donna Monacci,
Director

Consumer Focus


Fairfax County’s Department of Cable and Consumer Services Consumer Affairs Branch has dedicated staff members to work with businesses and consumers to resolve complaints to the satisfaction of both parties, give advice regarding purchases or contracts and provide consumer education to residents. Find out how they can help you.  (CC)

 Channel 16 Schedule

  • Mondays at 9 p.m.
  • Tuesdays at 7 p.m.
  • Wednesdays at 1:30 p.m.
  • Saturdays at 3:30 p.m.

Consumer Focus can also be seen on your computer at the above days and times with Live Video Streaming

Ask Fairfax Virtual Assistant