We’re the ICM Team.

ICM stands for
"Intensive Case Management,"
and it means "help."

We can help you get:

• Medical care
• Benefits like food stamps, general relief and SSI/SSDI*
• Employment and training
• Transportation
• Legal help
• Personal ID and other documents
• Housing
• Clothes, food, other supplies
• Supports for mental health/substance use disorder recovery

*Supplemental Security Income/Social Security Disability Insurance

How does the ICM team work?

• We come to you – you don’t have to come to us.
• We work as a team. You are part of the team.
• We provide services tailored to your recovery needs.

"Now I can help others." – Gracia had a history of homelessness, but with help from ICM she found a home and resources to support her recovery. Gracia is now able to give back and helps others in the community whose struggles she understands.

"I wasn’t well, and I needed help." – Julia had no home, no income, no health care and few social supports. ICM staff helped her apply for public assistance, and she agreed to collaborate with a psychiatrist. ICM helped Julia find housing and employment, learn how to budget and use public transportation. She began participating in social outings, and – with ICM support – reengaged with her family for the first time in years.

More about ICM

Each team includes medical, mental health and substance use disorder professionals. They know that, with a little help, people can and will draw from their own strengths to overcome challenges in their lives.

More about the CSB

The Fairfax-Falls Church Community Services Board (CSB) provides services for people with mental illness, substance use disorders, and developmental disabilities.