Department of Family Services

Fairfax County, Virginia

CONTACT INFORMATION: Monday - Friday 8 a.m. - 4:30 p.m.

703-324-7500
TTY 703-222-9452

12011 Government Center Parkway, Pennino Building
Fairfax, VA 22035

Michael A. Becketts,
Director

Assistance from a Distance - How to Access DFS Services Remotely During the COVID-19 Pandemic

Operating Status for Department of Family Services (DFS) Programs and Services

Although most of our services are not being provided in-person at this time, we continue to offer services online and by phone. Learn more about our Assistance from a Distance.

Stay connected with the Department of Family Services (DFS) and follow our Facebook page (@FairfaxCountyFamilyServices).

Information About Coronavirus (COVID-19) in Fairfax County

Get the most up-to-date information about Coronavirus (COVID-19) in Fairfax County.

Assistance from a Distance - How to Access DFS Services Remotely During the COVID-19 Pandemic

Download a copy of the Assistance from a Distance flyer:

 Arabic*, Chinese*, English*, Farsi*, Korean*, Spanish*, Vietnamese*

* Fairfax County is committed to nondiscrimination on the basis of disability in all county programs, services and activities. To request reasonable accommodations or to receive this information in an alternate format, call 703-324-5870; TTY 711.

Children, Youth and Families

Child Protective Services (CPS)

Child Protective Services (CPS) Hotline 703-324-7400

We all need help taking care of our children. Please call if you're:

  • concerned about a child's well-being.
  • want to report or discuss a possible abuse or neglect situation.
  • want advice, counseling, resources or help.

Learn more.


Learn more about all of Children, Youth and Families' assistance from a distance services.

Parent Support Line

Parent Support Line
703-324-7720
BuildingStrongerFamilies@fairfaxcounty.gov

A great resource for parents and caregivers of children. Staff can help with parenting advice, support, and tips to help navigate emotional and relational parenting issues. Language support is available. The support line is open Monday-Friday 8 a.m.-4:30 p.m.


Learn more about all of Children, Youth and Families' assistance from a distance services.

Parenting Tips, Videos and Podcasts

Parenting Education

There are a variety of free supports available for families including parenting video, articles, and online classes. Learn more about resource hotlines; virtual classes and support; online parenting tips and videos; and kinship support.


Learn more about all of Children, Youth and Families' assistance from a distance services.

Older Adults

Adult Protective Services

Adult Protective Services Hotline: 703-324-7450

To report abuse, exploitation, or neglect of an adult who is 60 years or older or is 18 years and older and incapacitated.

Reports can be filed for people who live alone or with relatives or who are residents in nursing homes, assisted living facilities, hospitals or group homes.

Aging, Disability and Caregiver Resources

Aging, Disability and Caregiver Resources Line: 703-324-7948

Find county services, wellness programs, community engagement opportunities and volunteer opportunities at Older Adults or call and talk to a social services specialist Monday-Friday 8 a.m.-4:30 p.m.

Meals on Wheels

Meals on Wheels: 703-222-0880

Fairfax County's Meals on Wheels program is now operating on a once-a-week basis and is delivering flash frozen meals to clients.

Meals on Wheels is accepting new clients who are aged 60 and over. Call the county's Coordinated Services Program at 703-222-0880 for more eligibility information and to apply to the program.

Currently, no new volunteers are needed.

People with Disabilities

Services and Resources for People with Disabilities

Services and Resources for People with Disabilities: 703-324-5421

Find information on services, legal rights, assisted technology, transportation and more at Disabilities or call and talk to a disability specialist.

Domestic and Sexual Violence Services

Domestic and Sexual Violence Services Hotline

Domestic and Sexual Violence Services (DSVS) Hotline: 703-360-7273

If you or someone you know is experiencing abuse, please call our hotline at 703-360-7273 for resources and information about domestic or sexual violence. Our Hotline Advocates are able to help. Through our language line services, we can access over 140 languages.

Learn more about DSVS.

Staying Safe at Home

For some, staying home doesn’t always feel safe because someone there may threaten or hurt you. If this is you, know that you can call the Fairfax County Domestic and Sexual Violence hotline for help 24 hours a day at 703-360-7273.

If it is not safe to talk, text LOVEIS to 22522 for the national domestic violence hotline or chat at rainn.org for the national sexual violence hotline. If you are in immediate danger, call 911.

You are the best judge of safety in your own situation. But here are some ideas for keeping yourself and others in your home safe. Learn more.

Essential Resources

DFS has resources to help with shelter and housing; financial; employment; utilities; food; transportation and other.

Learn more.

Self-Sufficiency

Medical and Financial Benefits (SNAP, Medicaid and more)

Career/Employment and Training Services

Apply Online for SNAP, Medicaid and more!

Visit CommonHelp to apply for or read more about:

  • Child Care Services
  • Energy Assistance (Fuel, Crisis, or Cooling)
  • Food Assistance (SNAP)
  • Health Care Coverage (Families and Children)
  • Health Care Coverage (Other)
  • Temporary Cash Assistance for Families with Minor Children (TANF)
  • Auxiliary Grant

You can also check your benefits, renew your benefits, see if you are eligible for benefits, and report changes.


Learn more about all of Self-Sufficiency's assistance from a distance services.

Ways to Turn in Your Documents

Email: DFSMyCase@FairfaxCounty.gov

Fax: 703-653-6679

Mail: 12011 Government Center Parkway, Suite 232, Fairfax, VA 22035

Other Ways to Receive Help

Send an Email: DFSMyCase@FairfaxCounty.gov

Get an EBT replacement card: 866-281-2448

Call: 703-324-7500

Career/Employment and Training Services

Alexandria: 703-704-6286, DFSVCWAlexandria@fairfaxcounty.gov

Annandale: 703-533-5400, DFSVCWAnnandale@fairfaxcounty.gov

Reston: 703-787-4974, DFSVCWReston@fairfaxcounty.gov

Fairfax: 703-324-7280, DFSVJC@fairfaxcounty.gov

All Virginia Career Works-Fairfax Centers and the VIEW Job Center are closed until further notices. Services will continue to be offered through web-based and telephonic options, to include the following:

  • Tools, resources, and assistance for job search, interview preparation and career advancement
  • Access to a bank of online employment resources and education and training options
  • Workforce information and local labor market information
  • Career Coaching
  • Live job seeker webinar

Learn more about employment and training services.


Learn more about all of Self-Sufficiency's assistance from a distance services.

Tax Assistance

The Volunteer Income Tax Assistance (VITA) program offers free tax preparation assistance to individuals and families who earned $56,000 or less in 2019.

While the pandemic has suspended site services, the coalition will continue to offer information and assistance on Coronavirus (COVID-19) Tax Relief and Economic Impact Payments.

Learn more about how to get tax assistance from a distance.



Fairfax County Department of Family Services is on Facebook

Fairfax County Department of Family Services graphic logo for Facebook profileFollow us on Facebook at @FairfaxCountyFamilyServices for news, events, tips, stories and training opportunities. We support families and county residents of all ages and stages of life. Join our online community and engage with us through social media. #FairfaxCountyFamilyServices

Fairfax Virtual Assistant