For any returned payments, regardless of the reason (e.g., insufficient funds, unauthorized user), a stop work hold will be placed on your account. For returned payments, LDS requires a certified check for payment – no online payments via PLUS will be accepted until the account is brought back to good standing. The stop work hold will remain on your account until payment is received, preventing you from scheduling any inspections. To communicate in a timely manner, users will now receive an automated email notification if a payment is returned. If they have questions about why a payment was returned, they can follow up with their bank or contact LDS Finance at 703-324-1515, TTY 711.