We strive to create a partnership of mutual respect, courtesy and accountability for all. Customers have a right to services that are:
- Accessible, Understandable and Fair
- Responsive and Collaborative
- Predictable, Consistent and Timely
- Solution-Oriented
Customer Responsibilities:
- Use best practices to ensure quality submissions
- Respond diligently to information requests to facilitate the review process
- Be considerate of others to create a partnership based in mutual respect
![Customer Service Bill of Rights](/landdevelopment/sites/landdevelopment/files/Assets/images/CBR-small-version-800.png)