Fairfax-Falls Church Community Services Board

Fairfax County, Virginia

CONTACT INFORMATION: Emergency - 703-573-5679 Detox - 703-502-7000 (24/7)

703-383-8500
TTY 711

8221 Willow Oaks Corporate Drive
Fairfax, Virginia 22031

Daryl Washington,
Executive Director

Intensive Case Management Team

We’re the ICM Team.

Photo of Intensive Case Management Team

ICM stands for
"Intensive Case Mangement,"
and it means "help."

We can help you get:

  • Medical care
  • Benefits like food stamps, general relief and SSI/SSDI*
  • Employment and training
  • Transportation
  • Legal help
  • Personal ID and other documents
  • Housing
  • Clothes, food, other supplies
  • Supports for mental health/substance use disorder recovery

*Supplemental Security Income/Social Security Disability Insurance

How does the ICM team work?

  • We come to you – you don’t have to come to us.
  • We work as a team. You are part of the team.
  • We provide services tailored to your recovery needs.

"Now I can help others." – Gracia had a history of homelessness, but with help from ICM she found a home and resources to support her recovery. Gracia is now able to give back and helps others in the community whose struggles she understands.

"I wasn’t well, and I needed help." – Julia had no home, no income, no health care and few social supports. ICM staff helped her apply for public assistance, and she agreed to collaborate with a psychiatrist. ICM helped Julia find housing and employment, learn how to budget and use public transportation. She began participating in social outings, and – with ICM support – reengaged with her family for the first time in years.

More about ICM

Each team includes medical, mental health and substance use disorder professionals. They know that, with a little help, people can and will draw from their own strengths to overcome challenges in their lives.

More about the CSB

The Fairfax-Falls Church Community Services Board (CSB) provides services for people with mental illness, substance use disorders, and developmental disabilities.

Fairfax Virtual Assistant