Department of Family Services - Financial and Medical Assistance

Fairfax County, Virginia

CONTACT INFORMATION: Monday - Friday 8 a.m. - 4:30 p.m.

Mulitple Locations - Main Office: 12011 Government Center Parkway, Pennino Building
Fairfax, VA 22035

Lisa Tatum,
Director

Apply for Financial and Medical Assistance Benefits

The Department of Family Services cares about the safety and well-being of individuals and families, and is taking necessary actions to mitigate the risk of the COVID-19 (Coronavirus) within the community. Therefore, our Financial and Medical Assistance lobbies at each of our locations (Fairfax, South County, Annandale, and Lake Anne) will be closed to walk-in visitors starting Friday, Mar. 20, 2020

We will continue to provide public assistance services remotely and you are encouraged to request Assistance from a Distance to complete any needed interactions. There are multiple ways to request help or contact us without having to go into the office. The following methods are available to you in order to reduce the risk of spreading COVID-19 (Coronavirus) and to support social distancing.

Assistance from a Distance

Assistance from a Distance - Providing financial and medical assistance while keeping you and your family safe.

Apply Online for SNAP, Medicaid and more!

Visit CommonHelp to apply for or read more about:

  • Child Care Services
  • Energy Assistance (Fuel, Crisis, or Cooling)
  • Food Assistance (SNAP)
  • Health Care Coverage (Families and Children)
  • Health Care Coverage (Other)
  • Temporary Cash Assistance for Families with Minor Children (TANF)
  • Auxiliary Grant

You can also check your benefits, renew your benefits, see if you are eligible for benefits, and report changes.

Ways to Turn in Your Documents

Email: DFSMyCase@FairfaxCounty.gov

Fax: 703-653-6679

Mail: 12011 Government Center Parkway, Suite 232, Fairfax, VA 22035

Other Ways to Receive Help

Send an Email: DFSMyCase@FairfaxCounty.gov

Get an EBT replacement card: 866-281-2448.

Call 703-324-7500.

Career/Employment Services

Alexandria: 703-704-6286, DFSVCWAlexandria@fairfaxcounty.gov

Annandale: 703-533-5400, DFSVCWAnnandale@fairfaxcounty.gov

Reston: 703-787-4974, DFSVCWReston@fairfaxcounty.gov

Fairfax: 703-324-7280, DFSVJC@fairfaxcounty.gov

All Virginia Career Works-Fairfax Centers and the VIEW Job Center are closed until further notices. Services will continue to be offered through web-based and telephonic options, to include the following:

  • Tools, resources, and assistance for job search, interview preparation and career advancement
  • Access to a bank of online employment resources and education and training options
  • Workforce information and local labor market information
  • Career Coaching
  • Live job seeker webinar

(Download a copy of this Assistance from a Distance flyer.)

 

Medicaid Expansion: Beginning Jan. 1, 2019, more adults age 19-64 in Virginia will have access to quality, low-cost health insurance. Applications accepted beginning Nov. 1, 2018. Read below to learn how to apply or visit CoverVa for more information.

CommonHelp

Don't Wait in Line, Apply Online!* 

Visit CommonHelp to apply for or read more about:

  • Child Care Services
  • Energy Assistance (Fuel, Crisis, or Cooling)
  • Food Assistance (SNAP)
  • Health Care Coverage (Families and Children)
  • Health Care Coverage (Other)
  • Temporary Cash Assistance for Families with Minor Children (TANF)
  • Auxiliary Grant

You can also check your benefits, renew your benefits, see if you are eligible for benefits, and report changes.

Apply by Phone

Applications for SNAP, TANF and Medicaid are now accepted over the phone at 1-855-635-4370. This applies to applications only. Everything else must still be done online, in person, through the mail or by fax.

Apply in Person

You can walk in to a Department of Family Services office Monday through Friday, between 8 a.m.-4:30 p.m., for information and receive your application and directions for filling it out. No appointment is needed.

Three Ways to Send Documents

  • Mail:
    Department of Family Services
    12011 Government Center Parkway, Suite 232
    Fairfax, VA 22035
  • Fax: 703-653-6679
  • Email: DFSmycase@fairfaxcounty.gov

To access our services or to learn how to apply for them, call our customer service at 703-324-7500; TTY 703-222-9452.

Our Locations

Annandale
Heritage Center, West Wing
7611 Little River Turnpike
Annandale, VA 22003

Fairfax
The Pennino Building
12011 Government Center Parkway
Fairfax, VA 22035

 

Reston
Lake Anne Office Building
11484 Washington Plaza West
Reston, VA 20190

Richmond Highway/Alexandria Area
South County Government Center
8350 Richmond Highway
Alexandria, VA 22309

Fairfax Virtual Assistant