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Hello, today we are talking about how to apply for Medicaid, SNAP, TANF and more while staying at home. You may want to have paper and something to write with, we are about to provide you with a lot of information.
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During the COVID-19 pandemic our buildings have limited access to the public. Did you know that you can still get the assistance that you need? We are still working and available to help your family and you receive assistance.
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What type of Assistance? Need Food? Apply for SNAP. Need medical care? Apply for Medicaid. And for families with children that need money, apply for TANF.
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You may wonder, am I eligible? To find out, follow these steps.
Step 1 Go to www.commonhelp.virginia.gov.
Step 2 Find the button “Am I eligible?”
Step 3 Complete the screening tool and
Step 4 Find out what you may be eligible for.
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How do I apply? You can apply online 24 hours a day, 7 days a week by going to the CommonHelp page at www.commonhelp.virginia.gov. You can also apply by phone by calling 1-855-635-4370.
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I am ready to apply, what do I do? Start by creating your account in CommonHelp. Go to www.commonhelp.virginia.gov Click on ‘Apply for Assistance.’ Choose from ‘Basic’ or ‘Enhanced’ account and set up your account and enter security information.
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Now that you have applied, you will want to link your case. Why should I link my case? By linking your case, you can check the status of your case, report changes, file a renewal, or check on your benefits.
How do I link my case?
Step 1 Go to www.commonhelp.virginia.gov.
Step 2 Click on the ‘check my benefits’ button.
Step 3 Click the link beside ‘new here” to create your account.
Step 4 Choose your account type ‘basic’ or ‘enhanced.’
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Step 5 Enter requested information and click ‘register’ to create account.
Step 6 Once on the ‘my account’ homepage, select ‘manage my account.’
Step 7 Go to ‘client case association.’
Step 8 Enter your case number and client id.*
*If you do not have your case number or client ID contact your local department of social services.
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We have applied for benefits. Now what happens?
What’s next is that you will be assigned to a caseworker. Depending on the programs you applied for, you may need an interview, which will happen over the phone. You may need to turn in documents to help your worker complete your case.
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How can I turn in my documents if I am supposed to stay at home?
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There are three ways that you can get your documents to us.
You can take pictures on your phone of your documents and email them to us at DFSMyCase@fairfaxcounty.gov.
You can mail documents to 12011 Government Center Parkway, Suite 232, Fairfax VA 22035.
Or you can fax documents to 703-653-6679.
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Do you still need help? Our customer care phone line is available to take your calls Monday through Friday from 8am to 4:30pm. The number is 703-324-7500.
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There are other ways to stay connected. Many of our resources are available translated online.
You can find us on Facebook at Fairfax County Department of Family Services, by email at DFSMyCase@fairfaxcounty.gov or on the internet at www.fairfaxcounty.gov/familyservices.
