Walk-in services are unavailable at this time.
Visit one of our Human Services Centers in Alexandria, Annandale, or Reston. You can contact Department of Family Services Monday-Friday 8 a.m.–4:30 p.m. at 703-324-7500.
Notice to Sheriff’s Department and Private Process Servers: if you are attempting to serve any process (summons, subpoena, etc.) on the Department of Family Services or its employees please go to 12000 Government Center Parkway, Room 151C.

There are many ways you can access services online or by phone.
For Public Assistance and Employment Services you can:
- Access information online or apply for benefits by phone at 1-833-5-CALL-VA (1-883-522-5582)
- Email documents to DFSMyCase@fairfaxcounty.gov or drop off your documents any time, any day at a secure drop box location.
The Fairfax Employment Resource Center (formerly VIEW Resource Center) in the Pennino Building is closed. Make a virtual appointment or visit one of our other locations in Alexandria, Annandale, or Reston.
Parent Support:
- Children, Youth and Families
- Talk with trained parenting specialists for advice on topics like child development, discipline, stress management, fun ways to strengthen your family relationships, free parenting groups, and more: 703-324-7720, Monday-Friday, 8 a.m. - 4:30 p.m.
Domestic Violence Action Center:
- Domestic Violence Action Center (DVAC)
- If someone is harming you, call the Domestic and Sexual Violence Services 24-Hour Hotline: 703-360-7273
Older Adults, Caregivers, and Adults with Disabilities
- Older Adults Services
- Call 703–324–7948, TTY 711, Monday-Friday 8 a.m.–4:30 p.m.
Contact Department of Family Services Monday-Friday 8 a.m.–4:30 p.m. at 703-324-7500. Department of Family Services Hotlines are available 24 Hours:
- Child Protective Services Hotline: 703-324-7400
- Domestic & Sexual Violence Hotline: 703-360-7273
- Adult Protective Services Hotline: 703-324-7450