Fairfax-Falls Church Community Services Board

Fairfax County, Virginia

CONTACT INFORMATION: Emergency - 703-573-5679 Detox - 703-502-7000 (24/7)

703-383-8500
TTY 711

8221 Willow Oaks Corporate Drive
Fairfax, Virginia 22031

Daryl Washington,
Executive Director

CSB Awards Program

Submit a Spirit of Excellence Award nominationIn addition to participating in countywide awards programs for staff, the CSB also has its own recognition program. The CSB Spirit of Excellence Awards recognize one outstanding individual or one team of two or more outstanding individuals whose performance and actions promote, reinforce, or exemplify the CSB’s vision, mission and values.

To be considered for a CSB Spirit of Excellence Award, an individual or team must make a deliberate, obvious and valuable contribution through actions in one of the following areas:

  • Leadership
    • Demonstrated a positive attitude, exceptional effort or performance that increased colleague satisfaction and morale and benefited the organization.
    • Supported and encouraged staff in completing their duties.
    • Volunteered to take on extra responsibilities in addition to regular job duties.
    • Handled an emergency or unexpected situation in an outstanding manner.
  • Customer Service
    • Demonstrated a positive attitude, exceptional effort or performance that increased citizen, customer, and/or client satisfaction that benefited the community.
  • Innovation
    • Developed non-traditional new ways to do business.
    • Streamlined processes or systems.
    • Developed creative ideas or solutions to problems.
  • Stewardship
    • Saved money or maximized resources.
  • Good Samaritan
    • Demonstrated a positive attitude, exceptional effort or performance that increased colleague satisfaction and morale and benefited the organization. Actions must demonstrate a consistent pattern of behavior.

The CSB Awards Team reserves the right to reassign a nomination to a more appropriate service area.

Award Details

Spirit of Excellence Awards are presented in each of the five service areas listed above. Presentation of an award in each service area is dependent on the Awards Team determining that at least one nomination in each area meets the established criteria.

An individual cannot nominate himself/herself as an individual or as part of a team.

Nominations of Individuals

Any individual, whether a CSB employee or not, whose performance and actions promote, reinforce, or exemplify the CSB’s vision and mission can be nominated for a CSB Spirit of Excellence Award. Only a CSB employee, as an individual, can receive a CSB Spirit of Excellence Award in the five service areas identified above. Non-CSB employees, volunteers or interns are eligible to receive a Spirit of Excellence Partnership Award in one of the five service areas identified above.

Nominations of Teams

A team, whether comprised all or in part of CSB employees, whose performance and actions promote, reinforce, or exemplify the CSB’s vision and mission, can be nominated for the CSB Spirit of Excellence Award in the five service areas identified above. A team comprised solely of non-CSB employees is eligible to receive a Spirit of Excellence Partnership Award in one of the five service areas identified above.

CSB Spirit of Excellence Award criteria and nomination materials are developed by the CSB Awards Team. The CSB Awards Team reviews the CSB Spirit of Excellence Award process after each award cycle.

The CSB Spirit of Excellence Award consists of a trophy/plaque or other similar award and 4 hours of administrative leave. The actual award, including administrative leave, may vary based on funding availability.

The CSB Spirit of Excellence Award is presented one time per year following an advertised submission period at a ceremony scheduled specifically for this purpose.

CSB Spirit of Excellence Partnership Award

To be considered for a CSB Spirit of Excellence Partnership Award, an individual who is a non-CSB employee, volunteer, or intern or a team of non-CSB employees, volunteers, or interns who make a deliberate, obvious, and valuable contribution through actions in one of the service areas listed above.

CSB Spirit of Excellence Random Act of Kindness Award

To be considered for a CSB Spirit of Excellence Random Act of Kindness Award, an individual CSB employee must make a deliberate, obvious, and valuable contribution through a single, one-time action in one of the service areas listed above. Only CSB employees are eligible to nominate or be nominated for a Spirit of Excellence Random Act of Kindness Award. Such one-time actions could include, but not be limited to:

  • Volunteering to work extra shifts during times of staff vacancy or inclement weather.
  • Rendering medical attention to someone in distress.
  • Helping a colleague with a specific project or activity.
  • Inviting a less experienced colleague to a meeting that can enhance professional growth.

CSB Spirit of Excellence One Fairfax Award (NEW)

To be considered for a CSB One Fairfax Award an individual CSB employee or team of CSB employees must demonstrate an action or series of actions resulting in advancement of equity and inclusion. Equity refers to fair and just practices and policies that assure all individuals can thrive through addressing structural inequalities. Inclusion refers to creating an environment and culture where all members are and feel respected, have a sense of belonging, can participate, and achieve to their potential. Inclusion allows others to feel comfortable, accepted, valued and included in the CSB. These actions further the efforts of One Fairfax by incorporating these policies and a racial and social equity lens into your work, and in particular, into meaningful community involvement when delivering, planning, developing, and implementing policies, practices, and initiatives. [Learn more about One Fairfax.]

A One Fairfax Award recipient:

  • Promotes social and racial equity and inclusion in the development and delivery of CSB administrative and service-related policies, practices, and processes. 
  • Demonstrates the value of engagement and inclusion of the rich diversity of the community in services.  
  • Builds competencies and skills to implement strategies that promote racial, social equity and inclusion in employees’ daily work.
  • Serves as role model to colleagues in promoting and advancing social and racial equity.

Nomination Process

CSB Spirit of Excellence Award nominations can be made by any member of the Fairfax County, Virginia, community during the nomination period, which has been extended through noon on March 1, 2021. This includes CSB employees, Fairfax County employees, individuals and families receiving CSB services, stakeholders, and Fairfax County community members at large. Only CSB employees are eligible to nominate a CSB employee for a Spirit of Excellence Random Act of Kindness Award.

Requests for nominations are advertised through email, County communication channels, CSB service sites and offices, and established CSB distribution lists.

Nominations must be made using the online nomination form; paper nomination forms are available upon request to Joel Friedman (703-324-4433, TTY 711).

Nominators will be notified of the nomination’s status after the nominations have been reviewed and award recipients selected.

Nominees who are not selected to receive a CSB Spirit of Excellence Award will be recognized with an Honors Award.

For more information, review the Awards Program details or contact Joel Friedman (703-324-4433, TTY 711).

The next awards ceremony will be held in spring 2021.

Fairfax Virtual Assistant