Department of Family Services – Older Adults

Fairfax County, Virginia

CONTACT INFORMATION: Monday–Friday 8 a.m.–4:30 p.m.

703-324-7948
TTY 711

12011 Government Center Parkway, Suite 708
Fairfax, VA 22035

Trina Mayhan-Webb,
Division Director

Tech Support Scam

(Posted 2019 March)


According to the Federal Trade Commission (FTC), tech support scammers want you to believe you have a serious problem with your computer. They want you to pay for tech support services you don't need in order to fix a problem that doesn't exist. Last year, the FTC received 143,000 reports about tech support scams costing hundreds of millions of dollars.

Check out this video about a retired business consultant who faced a tech support scam.

Learn more from the Federal Trade Commission about how to spot and report tech support scams.

Learn more about scams and ways older adults can avoid being scammed.


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