Public Works and Environmental Services Alert:
Clean water is our most important resource. To preserve water quality for future generations, we need to understand where water comes from, how we use it, and where it goes when it leaves our homes and businesses. Learn how drinking water, wastewater and stormwater runoff are managed by separate systems in Fairfax County and where you can get help and find more information.
Your drinking water can travel a great distance before it reaches your tap. Water comes into your house or building from either a public water service provider or a private well.
Public Water Service: In Fairfax County, our drinking water comes from the Potomac and Occoquan Rivers. Water is treated and piped to our homes and businesses where we use the clean water for drinking, cooking, cleaning, and plumbing.
For more information, contact these water suppliers:
- Fairfax Water, 703-698-5600, TTY 711
- Town of Vienna, 703-255-6385, TTY 711
Wells: Where public water is not available, private water wells supply water. Groundwater is the largest fresh water supply, and protection of this resource is vital. More than 15,000 homes and businesses in Fairfax County rely on groundwater wells for their domestic water supply.
For more information, visit
Health Department for Onsite Sewage Disposal and Private Well Water Systems.
If connected to the public sewer system, water used in kitchens, laundry rooms, and bathrooms becomes wastewater and is conveyed to wastewater treatment plants. The treated wastewater is discharged back into the environment, completing the water use cycle.
For information or to seek help with sanitary sewer problems, visit
For urgent problems, call 24-Hour Trouble Response Center: 703-323-1211 | TTY 711 or
email the Wastewater Planning Division or call 703-324-5015, TTY 711
Where public sewer is not available, a septic system may be installed with approval from the Fairfax County Health Department. Septic tank systems carry wastewater to an underground receiving/holding tank under your yard which must be pumped out regularly and conveyed to wastewater treatment plants.
For more information, visit
Health Department for Onsite Sewage Disposal and Private Well Water Systems.
After treatment, water is returned to a local waterway or diverted to a water reuse program for irrigation and industrial purposes.
For more information, about water reuse visit
Stormwater is runoff such as rainwater, melting snow and ice.
The runoff is carried either to a stormwater management facility or directly to lakes, streams, rivers or wetlands. On its path to our waterways, runoff can pick up pollutants such as sediments, excess nutrients, toxic substances and disease-causing microorganisms. These pollutants have potentially harmful effects on drinking water supplies, recreation and our fish populations. Ultimately, this polluted runoff makes its way to the Potomac River and the Chesapeake Bay through our many watersheds.
For more information on stormwater management, visit
email the Stormwater Planning Division or call 703-324-5500, TTY 711
Everyone can help preserve our water quality and protect the environment. Ensure that only rain goes down the storm drain by limiting lawn fertilizer, picking up pet waste, managing trash, and properly disposing of paint, motor oil, and chemicals. Inside the home, avoid pouring fats, oils and grease down the drain, and never flush used medicine down the toilet.
Reporting problems is another way you can help protect our water.
Please let us know if you see something questionable or smell sewer odors.
Please let us know if you see something questionable in a stream or lake.
Planting trees along our streets, in our yards, in our parks and adjacent to our streams also can improve the quality of our water. Find out just how useful trees are by reading the How Do Trees Benefit Me?. However, some of our forests are being overtaken by non-native and invasive species. Find out more about these species and how you can help remove them from our environment with the Fairfax County Park Authority's Invasive Management Area program.
Through a number of partnerships and stewardship and education efforts, Fairfax County seeks ways to use all resources wisely and to protect and enhance the county's natural environment and open space.
Chesapeake Bay Preservation Ordinance, Land Development Services
Fairfax County Stewardship: Water, Fairfax County Park Authority
Water Quality Stewardship Guide, Northern Virginia Soil and Water Conservation District