For life-threatening flooding emergencies, call the emergency telephone number 911.
Please Review Before contacting Maintenance and Stormwater Management
After Business Hours: For after business hours flooding emergencies of the sanitary sewer system or storm drainage system call the Wastewater Collection Division at 703-323-1211, TTY 711.
Sanitary Sewer: To report flooding of the sanitary sewer system, call the Wastewater Collection Division at 703-323-1211, TTY 711. Visit Wastewater Management for more information on the sanitary sewer system.
Street Flooding: To report street flooding or issues involving storm drains in or along public streets, contact the Virginia Department of Transportation (VDOT) at 1-800-FOR-ROAD (1-800-367-7623), TTY 711, or use VDOT's Online Work Request Form.
Call the Maintenance and Stormwater Management Division
Storm Drains: To report storm drainage system flooding, issues with a stormwater management pond or for a determination of who maintains a storm drain call the Maintenance and Stormwater Management Division at 703-877-2800, TTY 711 or use the form below. Visit Storm Drainage System for additional information.