Department of Family Services – Children and Families

Fairfax County, Virginia

CONTACT INFORMATION: Monday–Friday 8 a.m.–4:30 p.m.

TTY 711

12011 Government Center Parkway, Pennino Building
Fairfax, VA 22035

Oriane Eriksen,

Children, Youth and Families (CYF) Division - Assistance from a Distance

Operating Status for Department of Family Services (DFS) Programs and Services – Skip the Trip and Get Assistance from a Distance Online or By Phone

Skip the Trip - Continue to Receive Assistance from a Distance Online or By Phone

DFS cares about the safety and well-being of individuals and families and we are still here for you. Although most of our services are not being provided in-person at this time, we continue to offer services online and by phone.

Skip the trip! Learn more about DFS' Assistance from a Distance – a variety of services available to you without having to leave the safety of your home.

Stay connected with us:

Get the most up-to-date information about Coronavirus (COVID-19) in Fairfax County.

We Are Here to Support YOU; parent and child

We can be reached through the Parent Support Line at 703-324-7720
for advice, to listen, and for parenting resources.

How to Access CYF Services Remotely

CYF has a variety of other free supports available for families including parenting video, articles, and online classes. Contact us or learn more about our resource hotlines; virtual classes and support; online parenting tips and videos; and kinship support.

Resource Hotlines: Parent Support Line, Child Protective Services (CPS) Hotline, Kinship Resource Line

Parent Support Line

A great resource for parents and caregivers of children. Staff can help with parenting advice, support, and tips to help navigate emotional and relational parenting issues. Language support is available. The support line is open Monday-Friday 8 a.m.-4:30 p.m.

Child Protective Services (CPS) Hotline

We all need help taking care of our children. Please call if you're:

  • concerned about a child's well-being
  • want to report or discuss a possible abuse or neglect situation
  • want advice, counseling, resources or help

Kinship Resource Line
Are you raising a child for a family member or friend? If you answered “yes,” you are a kinship caregiver. This is a helpline for kinship caregivers and social service providers in the community. It offers connections to services, support, and resources. Open Monday-Friday between 8 a.m.-4:30 p.m. 

Virtual Classes and Support

Dads Parenting Groups
Online parenting classes offered in English and Spanish just for dads. These weekly virtual classes run for 13 sessions from 6-8:30 p.m. Call 703-324-3611, or 703-324-7677 (Spanish) or register online.

Parenting Education Programs
Virtual classes offered for parents of children ages 0-4 years, 5-11 years or 12-18 years. Classes meet weekly for 14 sessions from 6-8 p.m. Classes are available in English and Spanish. Contact us by phone at 703-324-7720, or email us at to register for the next available online session.

Parent Café
Connect with other parents to discuss parenting topics such as discipline, self-care, and family rules.
Parent Café English Speakers – 2nd and 4th Monday 7:30-9 p.m.
Parent Café Spanish Speakers – every Wednesday 7-8:30 p.m.
Parent Café African American Culturally Focused – select Thursdays 6-7:30 p.m.
For information or to register, email or call 703-324-7720.

The Body Safety Program is now offering virtual classes to any Pre-K through sixth grade students living in Fairfax County. It is a program that focuses on building safety skills within the child, preparing them to identify and respond to risks such as child abuse, bullying and internet safety.

Online Parenting Tips, Videos and Podcasts

Parenting 101 Video Series
Parenting experts with the parenting education programs answer parent FAQs (frequently asked questions) about topics like discipline, self care and praise.

Pocket Dad Video Series
Father engagement specialists share tips and advice on everyday topics from a dad’s perspective.

Parenting Blog
Explore articles on a variety of topics from setting routines, bedtime rituals, and understanding your child’s love language.

Community Resources
Explore and share resources in the Community Engagement Toolkit because everyone deserves to have a safe and healthy childhood. 

For media inquiries, contact Department of Family Services' Public Information Officer Amy Carlini by email, office phone 703-324-7758 or mobile phone 571-355-6672.

Fairfax County Department of Family Services is on Facebook

Fairfax County Department of Family Services graphic logo for Facebook profileFollow us on Facebook at @FairfaxCountyFamilyServices for news, events, tips, stories and training opportunities. We support families and county residents of all ages and stages of life. Join our online community and engage with us through social media. #FairfaxCountyFamilyServices

Fairfax Virtual Assistant