Department of Family Services - Children and Families

Fairfax County, Virginia

CONTACT INFORMATION: Monday - Friday 8 a.m. - 4:30 p.m.

TTY 711

12011 Government Center Parkway, Pennino Building
Fairfax, VA 22035

Oriane Eriksen,

Children, Youth and Families (CYF) Division - Assistance from a Distance

Fairfax County Government cares about the safety and well-being of individuals and families, and is taking necessary actions to mitigate the risk of the COVID-19 (Coronavirus) within the community. Therefore, all county buildings are currently closed to the public.

We will continue to provide assistance from a distance to the community. Many of our services for parents and families have been moved online.

We can be reached through the Parent Support Line at 703-324-7720
for advice, to listen, and for parenting resources.

We Are Here to Support YOU; parent and child

How to Access CYF Services Remotely

CYF has a variety of other free supports available for families including parenting video, articles, and online classes. Contact us or learn more about our resource hotlines; virtual classes and support; online parenting tips and videos; and kinship support.

Resource Hotlines: Parent Support Line, Child Protective Services (CPS) Hotline

Parent Support Line

A great resource for parents and caregivers of children. Staff can help with parenting advice, support, and tips to help navigate emotional and relational parenting issues. Language support is available. The support line is open Monday-Friday 8 a.m.-4:30 p.m.

Child Protective Services (CPS) Hotline

We all need help taking care of our children. Please call if you're:

  • concerned about a child's well-being
  • want to report or discuss a possible abuse or neglect situation
  • want advice, counseling, resources or help

Virtual Classes and Support

Dads Parenting Groups
Online parenting classes offered in English and Spanish just for dads. These weekly virtual classes run for 13 sessions from 6-8:30 p.m. Call 703-324-3611, or 703-324-7677 (Spanish) or register online.

Parenting Education Programs
Virtual classes offered for parents of children ages 0-4 years, 5-11 years or 12-18 years. Classes meet weekly for 14 sessions from 6-8 p.m. Classes are available in English and Spanish. Contact us by phone at 703-324-7720, or email us at to register for the next available online session.

Parent Café
Connect with other parents to discuss parenting topics such as discipline, self-care, and family rules. Mondays, 7:45-9:15 p.m. To register, email or call 703-324-7720.

Online Parenting Tips, Videos and Podcasts

Parenting 101 Video Series
Parenting experts with the parenting education programs answer parent FAQs (frequently asked questions) about topics like discipline, self care and praise.

Pocket Dad Video Series
Father engagement specialists share tips and advice on everyday topics from a dad’s perspective.

Parenting Blog
Explore articles on a variety of topics from setting routines, bedtime rituals, and understanding your child’s love language.

Community Resources
Explore and share resources in the Community Engagement Toolkit because everyone deserves to have a safe and healthy childhood. For more information, go to and search Building Stronger Families.

Kinship Support

Are you raising a child for a family member or friend? If you answered “yes,” you are a kinship caregiver.

Kinship Care Support Group
Online support groups provide encouragement and foster a sense of community among kinship caregivers. For more information or to participate virtually, please contact Serita Lee by email or Mary Hager by email or call 571-459-8717.

Kinship Café
Online discussion groups on a variety of topics such as screentime policies, and the impact of childhood trauma. Offered virtually the second Wednesday of the month, 6-8 p.m. For more information or to participate, please contact Mary Elizabeth Fleming by email or call 571-595-4937.

Kinship Navigation Line
703-246-4546 (246-4KIN)
This is a helpline for kinship caregivers and social service providers in the community. It offers connections to services, support, and resources. Open Monday-Friday between 9 a.m.-3:30 p.m. 

Learn more about Kinship support.

Fairfax County Department of Family Services is on Facebook

Fairfax County Department of Family Services graphic logo for Facebook profileFollow us on Facebook at @FairfaxCountyFamilyServices for news, events, tips, stories and training opportunities. We support families and county residents of all ages and stages of life. Join our online community and engage with us through social media. #FairfaxCountyFamilyServices

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Fairfax Virtual Assistant