Land Development Services

Fairfax County, Virginia

CONTACT INFORMATION: Monday through Friday, 8 a.m. - 4 p.m. for walk-in customers and virtual support

703-222-0801
TTY 711

12055 Government Center Pkwy
Fairfax, VA 22035

Bill Hicks,
Director

LDS PLUS Known Issues

 

Below are identified PLUS issues and customer solutions.

Known Issues and Resolutions

Not able to schedule residential trade inspections

If you cannot schedule your residential trade permit inspection because the permit has not been issued yet, LDS has implemented a temporary method for requesting Residential Trade Inspections outside of PLUS. 

Send a request to BDResidentialTradesInspections@Fairfaxcounty.gov. Please include the following information in the email:

  • Permit application number
  • Project address
  • Requested Inspection Date
  • Requested Inspection Type
  • Requestors contact information (name, phone number, email)
  • Requestor Comments to inspector

Issues accessing converted plans/documents

If you began your project before October 21 and are experiencing issues accessing your converted plans and documents in PLUS or are receiving an error, please complete this PLUS Records Customer Issues form.

Some data was corrupted during the conversion from ProjectDox to PLUS and some workflows did not transfer properly. We are aware of these issues and are working to resolve them as soon as possible.

Trouble printing RUP and NonRUP Certificates

Some customers are not able to see or print their RUP/NonRUP certificates. Until this issue is fixed in PLUS, please email LDSbuildinginspections@fairfaxcounty.gov and staff will email your Record Summary. Your Record Summary which shows completed inspections can be used to satisfy occupancy requirements.

RPA/WRPA/WQIA Plan Submitter Requirements

RPA, WRPA and WQIA plans presently require a licensed surveyor or engineer to submit past the license verification step of a new application. Anyone may submit these plans, and staff will review to ensure that licensed professionals have prepared necessary parts of the plans where and when required. Email LDSSDIDAdmin@fairfaxcounty.gov to initiate an application if you are unable to do so yourself due to not being a licensed engineer or surveyor.

Separate from the list of known issues above – our FAQ page may help you with your question.

Fairfax Virtual Assistant