Sheriff's Office

703-246-3227 TTY 711
4110 Chain Bridge Road
Fairfax, VA 22030
Stacey A. Kincaid
Sheriff

Adult Detention Center - Scheduling an Inmate Video Visit

VIDEO VISITING for inmates in general population began in August 2021. Inmates who are authorized for visitation are allowed one video visit per day in 15 or 30 minute increments. The cost is 10 cents per minute for remote video visiting. There is no charge for on-site video visiting using a kiosk in the Adult Detention Center lobby.

Visits must be scheduled and paid for through Smart Communications and take place during the following hours. Visits must be scheduled at least 24 hours in advance. Otherwise, the inmate may not receive notification of the pending visit. 

  • 9 - 11 a.m.
  • 12:30 - 4 p.m.
  • 5 - 6 p.m.
  • 8 - 10 p.m.

When the allotted time is used up, the visit will end automatically. To end a visit early, click the End Visit button. You cannot re-join a visit after clicking the End Visit button.

Make sure you are in a well-lit area and there is good lighting on your face, especially if you are wearing a mask. Avoid bright areas behind you. Keep your head upright and look directly into the camera. The video feed will go blank if a face is not detected.

Inmates will log into a kiosk or tablet for their visit. Once they select the visitation application, they should see their scheduled visits, if any, on the page.

Reminder: Paying for and scheduling video visits is done through Smart Communications. Please direct all questions to this vendor. Do not send a scheduling request to the Sheriff's Office. How Video Visitation Works (smartjailmail.com).

Professional Visiting

The Sheriff's Office no longer requires pre-scheduling of in-person professional visits. The schedule for in-person attorney-client visits is Monday - Friday, 9 - 11 a.m. and 1 - 4 p.m. You must wear a mask and practice social distancing inside the interview room. We also encourage the use of SMART Communications for virtual visitation and messaging as an alternative to in-person visits. Please read for more information.


Fairfax Virtual Assistant