Neighborhood and Community Services

Fairfax County, Virginia

CONTACT INFORMATION:

703-324-4600
TTY 711

12011 Government Center Parkway
Fairfax, VA 22035

Lloyd Tucker,
Director

NCS Senior Center Re-Opening 2021

Photo of diverse seniors holding a sign that says Welcome Back.

NCS Senior Centers will re-open to the public on Tuesday, September 7. Staff and instructor-led programs will also resume. Participants are required to sign a liability waiver in order to visit one of the centers. If you plan to visit a senior center, please note the following: 

  • Masks MUST be worn indoors except when you are actively eating or drinking. 
  • Class sizes will be reduced to comply with social distancing recommendations made by the Fairfax County Health Department. 
  • As we work to rebuild our workforce, we may not offer all the classes available before the pandemic. 
  • Classes may be modified from previous formats to comply with Fairfax County Health Department recommendations. 
  • Class registration may be different depending on location to accommodate as many participants as possible.
  • Centers may be using a lottery system to fill classes if class size exceeds Fairfax County Health Department recommendations. All persons who are members of a Fairfax County Senior Center have an equal opportunity to be in a class.
  • If feasible, an alternating schedule may be used to accommodate as many interested members as possible. This will depend on the room size, the number of applicants, the availability of an instructor and the limits the Fairfax County Health Department sets.
  • We ask for your patience during this time of uncertainty and transition. Please be assured that our number one priority is the health and safety of our Senior Center members, instructors, staff, and volunteers. 

Frequently Asked Questions

When will the Senior Centers re-open?

Tuesday, September 7.

What will be the hours of operation?

Senior Centers will be open 9 a.m.-4 p.m. Monday through Friday. 

Which Senior Centers remain closed?

Hollin Hall Senior Center
1500 Shenandoah Road, Alexandria, VA 22308
703-765-4573, TTY 711
(Closed due to construction. Check back for a re-opening date.)

Pimmit Hills Senior Center
7510 Lisle Avenue, Falls Church, VA 22043
703-734-3338, TTY 711

What are the expectations for participants using the center?

Masks MUST be worn indoors except when you are actively eating or drinking. Participants will be asked to follow the center code of conduct and COVID protocol guidelines. Hand washing with soap and water is strongly encouraged; hand sanitizing stations are available throughout the center.

What safety measures are in place to prevent COVID-19?

No temperature or daily health checks are required to visit one of the re-opened centers. However, we ask that you stay home if you feel ill. Participants will be required to sign a liability waiver to visit senior centers. All employees and visitors – regardless of vaccination status – are required to wear a mask while inside all Fairfax County facilities to help stop the spread of COVID-19.
 

Will hand sanitizer be available?

Hand sanitizing stations will be located throughout the center (typically at entry/exit points of rooms/areas). The center supplies are for everyone to use, but please refrain from filling a personal container. Our supplies are regularly checked to ensure the hand sanitizer meets CDC requirements and is safe for use.
 

Will the center check vaccine cards?

No. According to the directives of the county attorney, center staff is not allowed to request/verify vaccination information.
 

Will meal service be available?

Yes, lunch will be served Monday-Friday at noon. Lunch reservations can be made by calling the center. 
 

Will bus service (FASTRAN) be available and when?

Yes, rides will be offered Monday-Friday, 9:30 a.m.-2:30 p.m. Reservations can be made by calling the center. Per CDC guidance, everyone (including fully vaccinated individuals) should continue to wear a face mask while traveling on/in public transportation.
 

How many participants will be able to utilize the center at one time?

Center capacity signage is posted and will operate within normal parameters.
 

Will restrooms be open?

Restrooms will be open and maintained in accordance with CDC guidelines. Please observe posted hand washing guidelines.
 

Will public areas be cleaned regularly?

Restroom and high touch areas (doorknobs/handles, countertops, desks, tables, chairs, etc.) will be cleaned using EPA-approved products by staff on a rotating basis.

Will water fountains be available?

Water fountains will remain closed, as recommended by the CDC, to help reduce the spread of COVID-19. Participants are encouraged to bring your own water/drinks in a spill-proof or sealing cup/bottle.

Will coffee and/or tea service be available?

No, participants are encouraged to bring their own water/drinks in a spill-proof or sealing cup/bottle.

How has the center been prepared for the return of participants?

Our number one goal is the health and safety of our participants. The center has received a thorough cleaning and sanitizing to meet CDC and VDH guidelines. Many centers have received updates to facilities and furnishings. Certain equipment and rooms may not be available to help maintain proper distancing for participants. Your patience is greatly appreciated. Plexiglass walls have been strategically installed. Signage in multiple languages has been provided to guide participants in recommended safety procedures (i.e. hand washing, elevator usage, physical distancing, mask wear, etc.) 
 

What activities will be available at centers?

Centers will be opened for self-directed activities and classes. Participants may use the fitness room, computer room and play games. 

Will there be classes?

  • Class sizes will be reduced to comply with social distancing recommendations. 
  • As we work to rebuild our workforce, we may not offer all the classes available before the pandemic. 
  • Classes may be modified from previous formats to comply with Fairfax County Health Department recommendations. 
  • Class registration may be different depending on location to accommodate as many participants as possible.
  • Centers may be using a lottery system to fill classes if class size exceeds Fairfax County Health Department recommendations. All persons who are members of a Fairfax County Senior Center have an equal opportunity to be in a class.
  • If feasible, an alternating schedule may be used to accommodate as many interested members as possible. This will depend on the room size, the number of applicants, the availability of an instructor and the limits the Fairfax County Health Department sets.
  • We ask for your patience during this time of uncertainty and transition. Please be assured that our number one priority is the health and safety of our Senior Center members, instructors, staff, and volunteers. 
  • To register for classes, please contact your center directly.

Will virtual programming still be offered by the Virtual Center for Active Adults?

Yes, The Virtual Center for Active Adults will continue to offer virtual classes and programs throughout the summer. View the VCAA’s weekly events calendar. 

Do I need to pay my membership fee to visit one of the centers?

If you are a current senior center member who did not request a refund in October 2020, your existing membership will be extended for a year once Senior Centers re-open at full capacity with all programming in place on September 7.

What are the procedures once I am inside the center?

At the front desk, you will be asked to sign a liability waiver before you may enter the center if you have not already done so. You may download the liability waiver and bring it with you, or staff will provide one for you. 
 

What is in the liability waiver that I am required to sign?

By signing the liability waiver, you acknowledge and understand that there are health risks and dangers associated with the transmission of communicable diseases, including but not limited to COVID-19. The waiver also states that you recognize there may be an increased risk that you, your family, and/or caregivers will be exposed to and contract such communicable diseases by virtue of participation in Fairfax County Department of Neighborhood and Community Services programs. 

Fairfax Virtual Assistant