Public Works and Environmental Services

CONTACT INFORMATION: Our administrative offices are open 7:30 a.m. – 4 p.m., Mon - Fri
703-877-2800 TTY 711
10635 West Drive
Fairfax, VA 22030
Chad Crawford
Maintenance and Stormwater Mgmt

Contact Maintenance and Stormwater Management

For life-threatening flooding emergencies, call the emergency telephone number 911.

Please Review Before contacting Maintenance and Stormwater Management

After Business Hours: For after business hours flooding emergencies of the sanitary sewer system or storm drainage system call the Wastewater Collection Division at 703-323-1211, TTY 711.

Sanitary Sewer: To report flooding of the sanitary sewer system, call the Wastewater Collection Division at 703-323-1211, TTY 711. Visit Wastewater Management for more information on the sanitary sewer system.

Street Flooding: To report street flooding or issues involving storm drains in or along public streets, contact the Virginia Department of Transportation (VDOT) at 1-800-FOR-ROAD (1-800-367-7623), TTY 711, or use VDOT's Online Work Request Form.

Mosquitoes: For information regarding the presence and possible treatment of mosquitoes, visit Disease Carrying Insects Program or contact the Fairfax County Health Department, 703-246-8931, TTY 711.

Call the Maintenance and Stormwater Management Division

Storm Drains: To report storm drainage system flooding, issues with a stormwater management pond or for a determination of who maintains a storm drain call the Maintenance and Stormwater Management Division at 703-877-2800, TTY 711 or use the form below. Visit Storm Drainage System for additional information.

Information with an asterisk (*) is required.

Is There Flooding?

Report Street Flooding using VDOT's Online Work Request Form

Location of Problem

Location on the property:


If facing front of property:


Problem or Request


Contact Information

Note: Contact information is necessary if additional information is required about the location and/or problem and to provide a follow-up response. Your email address is required for this form to submit correctly.



If the problem is not on your property, what is your address?

Please indicate how you would prefer to be contacted:


Fairfax Virtual Assistant