Public Works and Environmental Services

CONTACT INFORMATION: Our administrative offices are open 7:30 a.m. – 4 p.m., Mon - Fri
703-877-2800 TTY 711
10635 West Drive
Fairfax, VA 22030
Chad Crawford
Maintenance and Stormwater Mgmt

Request Walkway Maintenance

Concrete sidewalks, paved or natural surface trails and pedestrian bridges in Fairfax County, along with their associated steps, handrails, ADA ramps or signs, are maintained by different public agencies and private entities.

Determining Maintenance Responsibility

To report a maintenance problem or hazards to the responsible agency, use the Walkway Maintenance interactive map to determine maintenance responsibility. Click on the walkway in need of maintenance to view the maintenance information.

Screenshot of Walkway maintenance map
Click on picture to open the interactive map

For assistance determining maintenance responsibility for a sidewalk, trail or pedestrian bridge, please use the online Walkway Maintenance Request Form or call the Maintenance & Stormwater Management Division at 703-877-2800, TTY 711.

Reporting Maintenance Issues

Once the responsible agency or private entity has been identified, use the contact information below to report the issue or hazard to the responsible entity.

Responsible Contact
Fairfax County Maintenance & Stormwater Management Division 703-877-2800, TTY 711
Virginia Department of Transportation 1-800-FOR-ROAD (367-7623), TTY 711
Fairfax County Public Schools 571-423-2350 or 571-423-2000 (after hours)
Fairfax County Park Authority 703-324-8700, TTY 711
Northern Virginia Regional Park Authority 703-352-5900
National Park Service Use the link provided in the map to find contact information for the specific park.
Reston Association CSFstaff@reston.org or 703 437 7658
Private Property: Identify Owner with Fairfax County iCare Contact the applicable property owner or Home Owner Association
If no maintenance responsibility is assigned to the walkway segment in need of maintenance Please contact the Fairfax County Maintenance & Stormwater Management Division for assistance

Other Walkway-related Maintenance

Maintenance Type Contact
Bike Lanes, Crosswalks, Regulatory Road Signage, and Flashing Crosswalk Signs Virginia Department of Transportation
1-800-FOR-ROAD (367-7623), TTY 711
New Trail or Sidewalk Request and Pedestrian Improvement Projects Fairfax County Department of Transportation, 703-877-5600, TTY 711
Bicycle wayfinding, Yield to pedestrians in crosswalk, and residential permit parking signage Fairfax County Department of Transportation, 703-877-5600, TTY 711
Streetlights Department of Public Works and Environmental Services, Report a Streetlight Outage
703-324-5111 TTY 711
Flashing School Zone Signs Fairfax County Public Schools
571-423-2350 or 571-423-2000 (after hours)
Roadways

Virginia Department of Transportation
1-800-FOR-ROAD (367-7623), TTY 711

Fairfax County Maintained Roadways

Tree Maintenance on walkways and trails Use the interactive map for responsible owner of the walkway or trail for contact information
Fairfax Virtual Assistant