All WIC services will be provided by phone.
Please see below for specific site information. If no alternative phone number is provided, WIC clients can continue to call their preferred office site for assistance and to schedule phone appointments. If you reach a voice mailbox, please leave a message and someone will return your call.
Baby Formula Updates
Formula Shortage
The Virginia WIC Program continues to navigate through the issues related to the nationwide infant formula shortage.
If you are having a difficult time finding your regular contract formula, you may temporarily substitute one of the formulas found on this list. For more information about what participants can do please visit: the Virginia WIC Program page.
Do not dilute infant formula and/or make homemade infant formula. It can be dangerous for your baby. Answers to common questions about this are available from the American Academy of Pediatrics.
Recall: FDA Warns Consumers Not to Use Certain Powdered Infant Formula
There is a recall of potentially affected products, including Similac, Alimentum and EleCare powdered formulas manufactured in its Sturgis, Michigan facility.
Do not use Similac, Alimentum, or EleCare powdered infant formulas if the:
- first two digits of the code are 22 through 37; and
- code on the container contains K8, SH or Z2; and
- expiration date is 4-1-2022 (APR 2022) or later.
The recall now also includes Similac PM 60/40 with a lot code 27032K80 (can) / 27032K800 (case).
To see if your powdered formula is part of the recall, visit this website or call Abbott Customer Service at 1-800-986-8540.
If your infant formula is affected by the recall, do not use it! WIC participants can exchange or return the recalled formula at the store it was purchased. If you are having a difficult time finding your regular contract formula, you may temporarily substitute one of the formulas found on this list. Always try to find your regular Similac product first.
Do not dilute infant formula and/or make homemade infant formula. It can be dangerous for your baby. Learn more about this.
For more information, see: FDA Investigation, FDA News Release and VDH News Release.
If you have questions or need assistance, please call our call center at
202-519-4951, Monday – Friday, 9am – 5pm.
The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) aims to improve the health of pregnant, postpartum and breastfeeding women, infants, and children under five years of age. Participants must meet categorical, income, residential and nutrition risk eligibility requirements.
WIC program services include:
- Supplemental nutritious food.
- Nutrition counseling and education.
- Breastfeeding promotion and support.
- Breastfeeding promotion and support is provided by the WIC Program through assistance and education, peer counselors, classes, and supplies and equipment (such as pumps).
- Information and referrals to health care and social services.
