Non-Merit - Administrative

Agency: Office of Elections
Job#: ELT-OE-19000
Salary: $14.3176/hr.
Grade:  S09

Hours: Hours per week vary depending on office workload with time off between election cycles.

Employees assist with different administrative activities such as voter registration and absentee ballot applications data entry; preparing and proofing mailings; conducting in-person absentee voting; assisting at outreach events; coordination with election staffing; answering voter calls and other general clerical duties. The person will need to be able to lift/carry items up to 40lbs.

Minimum Qualifications: Any combination of education and experience equivalent to high school graduation or GED. Customer Service experience is a plus. Experience with basic Microsoft Office computer software; attention to detail; ability to follow directions; good written and verbal skills; and able to manage time effectively. Must be a registered voter in the state of Virginia.

Application Procedure: Submit resume to Electionshr@fairfaxcounty.gov.

Agency: Family Services
Job#: ELT-DFS-19005

The Department of Family Services (DFS) offers a wide range of community programs and services for Fairfax County residents designed to promote self-sufficiency, to protect the vulnerable, and to provide community education. Cross Division Services Program is looking for a customer service specialist for the main DFS Call Center who enjoys interacting with the public, handling challenging situations and working in a fast-paced environment. Serves as a member of the team that is the first point of telephone contact with the public for DFS. Assists callers by providing general information, assess the reason for their call and route them to the appropriate services within DFS or the community according; consistently provide accurate and timely information in a courteous, friendly manner; navigate through a variety of computer applications for the purpose of screening and tracking customer activities; and develop and maintain effective working relationships with agency and county staff.

Note: Functional areas include: customer service and general administrative support in a human service setting.

Minimum Qualifications:
Any combination of education, experience and training equivalent to high school graduation and two years of experience providing administrative support in the assigned functional area(s).

Certificates and Licenses Required:
Driver's license required upon hire.

Preferred Qualifications:

• Previous call center experience.
• Excellent organizational, oral and written communication skills; ability to handle multiple and changing tasks and to work effectively with the public and other agency and county staff; ability to deal with angry and upset clients while exercising tact, discretion and sensitivity to clients' needs.
• Proficiency in basic Microsoft Office Suite.
• Bilingual in English and Spanish.

Necessary Special Requirements:
The appointee to the positions must satisfactorily complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer.

Physical Requirements:
Work is generally sedentary and is performed in a normal office environment. Ability to communicate clearly and effectively with a variety of individuals. All duties performed with or without reasonable accommodations.

Selection Procedure: Panel Interview

Application Procedure:
Submit cover letter and resume to Jacqueline.Afable@fairfaxcounty.gov.

Agency: Fairfax County Public Library
Job#: ELT-FCPL-18000
Salary: $11.9493/hour (Grade S05)
Hours: Library Page positions are authorized to work 10 or 15 hours per week. The work schedule varies to include weekday, weekend and evening hours.
Location: Accepting Library Page applications for all Fairfax County Library branches.
Library Page. Under supervision, shelves library books and keeps shelves in proper order; performs simple or routine clerical tasks; and does related work as required. 

Minimum Qualifications: Any combination of education, experience, and training equivalent to completion of the tenth grade.

Required Knowledge, Skills and Abilities:

• Ability to understand and follow oral and/or written directions; 
• Ability to compare names and numbers quickly and accurately; 
• Ability to push book carts weighing 40 pounds; 
• Ability to establish/maintain good working relationships with others; 
• Ability to perform basic arithmetic.

Physical Requirements:

• Ability to access information from a computer;
• Ability to lift books weighing up to 10 lbs.;
• Ability to push and pull full book bins and book carts;
• Ability to perform repetitive hand, arm, wrist and shoulder movements;
• Ability to stoop, bend and reach;
• Must be able to be physically active for four hours.

Selection Procedure:  Evaluation of relevant education and experience. Panel interview.

Special Requirements:  Must be at least 16 years old at time of appointment. The appointee to the position will be required to complete a criminal background check and Child Protective Services Registry check to the satisfaction of the employer.

Note:  These positions may not exceed 900 hours per calendar year. Individuals in these positions are not eligible to earn benefits, paid leave or receive holiday pay.

To Apply:   Complete an online Library Page Application and identify the branch location(s) you would like to work.

Questions may be directed to:  The Library Page Manager at the Library branch you are applying.

Agency: Mount Vernon BOS
Job#: ELT-BOS-18000
Salary: $18.00 - $23.00 Hourly
Hours: Monday-Friday: 8:30am to 5:00pm
Location: 2511 Parkers Lane, Alexandria, VA 22306

Responsible for Hispanic community outreach by identifying Mount Vernon District community connections and determining and creating community contacts. This involves reaching out to community leaders, schools, nonprofit organizations, churches, etc. Other possible responsibilities include creating and testing a Spanish newsletter. Applicant must currently reside in the Mount Vernon District or the Southeastern part of Fairfax County.

Preferred Qualifications:

1. Fluent in Spanish, verbal and written
2. Proficiency in MS Office – Word, Excel, PowerPoint
3. Excellent typing, editing, and proof reading skills
4. Excellent oral and written communication skills
5. Proficient in using MS Outlook Calendar
6. Excellent customer service skills

Minimum Qualifications: Any combination of education, experience and training equivalent to high school graduation and one year of experience providing administrative support.

Special Requirements: The appointee to the position will be required to complete a criminal background check.

Note: *This position is available for 4 weeks and may not exceed 160 hours.

To Apply: Submit your resume to Christine Morin at Christine.Morin@fairfaxcounty.gov