Agency: Department of Tax Administration
Job#: ELT-DTA-24000
Hours: 30 hours per week between 8:00-4:30 pm
Salary: $23.37 per hour
Location: Government Center, Suite 223
 
This advertisement may be used to fill multiple positions in Fairfax County’s Department of Tax Administration. Under general guidance from the section supervisor, assist taxpayers with the various services offered by the county, such as assessments and payment of individual personal property taxes, real estate taxes, business, and county vehicle registration, dog licenses, and parking tickets. Exercises independent judgment and initiative in applying and interpreting complex tax regulations, procedures, and instructions to the public. Provides accurate and courteous responses to citizens relating to the assessment, billing, and collections of all tax types. Research various computer systems and local tax records pertaining to citizens and businesses. 

Minimum Qualifications:
Any combination of education, experience, and training equivalent to high school graduation and two years of experience providing administrative support in the assigned functional area(s).

Preferred Qualifications:
Must have excellent customer service and communication skills. Must be able to:
•    Work with a diverse population.
•    Work independently and in a team environment.
•    Resolve issues/concerns promptly and professionally.
•    Be detail oriented.
•    Set priorities and attend to multiple tasks effectively in a fast-paced environment.
 
Special Requirements:
The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

Note: This position may not exceed 1560 hours per calendar year. Individuals in this position are eligible for limited employee benefits (including medical, vision, and dental insurance coverage) and participation in flexible spending programs. However, they are not eligible to earn leave or receive holiday pay.

To Apply: Send your resume by email to DTAResumes@FairfaxCounty.gov

Title: Administrative Assistant III
Agency: Health Department
Job#: ELT-HD-24012
Hours: Monday to Friday, shifts may vary depending on agency needs. Looking to have team members with flexibility and reliable transportation.
Hourly Rate: Min $21.3308/hour, negotiable contingent upon relevant work experience.
Location: Annandale District Office/In person, 7611 Little River Turnpike, Annandale, Virginia 22003

Are you looking for a job that offers you…
•    Opportunity to make a difference by serving those most in need
•    Work collaboratively with community partners to address public health priorities. Focus on health education, health promotion and disease prevention
•    Supportive and dynamic team environment
•    Benefits- Individuals in this position are eligible for limited employee benefits, including medical, vision and dental insurance coverage, and participation in flexible spending programs. However, they are not eligible to earn leave, receive holiday pay or retirement benefits.

THEN LOOK NO FURTHER. COME JOIN THE FAIRFAX COUNTY HEALTH DEPARTMENT TEAM AND USE YOUR SKILLS AND ABILITIES TO “PROTECT, PROMOTE AND IMPROVE THE HEALTH AND QUALITY OF LIFE FOR ALL WHO LIVE, WORK AND PLAY IN OUR COMMUNITY”

The Fairfax County Health Department is a progressive public health leader serving 1.2 million residents from diverse ethnic, cultural, and economic backgrounds. We are seeking a dynamic, highly motivated individual to become a member of our Health Services Clinical Team. To be successful, the incumbent must be able to resolve problems quickly and efficiently, maintain excellent working relationships, possess excellent verbal and written communication skills, attention to detail, manage time sensitive tasks and have the ability to work independently.

Under supervision, the incumbent will manage the schedule of multiple AA IIs and be the main point of contact for administrative requests. Additionally, provides day to day administrative support for childhood immunizations at assigned District Clinic Offices or community events. This position will greet and register clients and responds to client inquiries and requests for information. Accurately enters data and information into appropriate databases, schedules appointments, files and processes/distributes mail accordingly. Works with other clinic administrative support team and performs other general office duties.

This is a grant-funded temporary position, anticipated to continue until June 30, 2025. Continuation beyond this date is contingent on funding availability and cannot exceed 1560 hours per calendar year.

Minimum Qualifications:
Any combination of education, experience and training equivalent to high school graduation and one year of experience providing administrative support in the assigned functional area(s).

Note: The assigned functional areas of the position are general office administration, receptionist/public contact, and information systems/software.

Necessary Special Requirements:
•    Driver's License (Required)
•    Cardiopulmonary Resuscitation - CPR (Required within 60 days)
•    AED (Required within 60 days)
•    The appointee to this position will be required to complete a criminal background check, child protective services registry check, sanctions screening and driving record check to the satisfaction of the employer.

Preferred Qualifications:
Preferred candidate will have two or more years of experience providing administrative support in a high-volume health clinic or medical health care setting. Experience with medical billing, database maintenance, event support, filing systems and scheduling. Must have a high level of integrity and discretion in handling confidential information. Excellent customer service skills with the ability to interact in a friendly, service-oriented, and professional manner with internal and external customers. Position requires the candidate to work independently and in a team environment, be proactive, exercise good judgment, and use critical thinking skills. The ideal candidate is highly organized, demonstrates exceptional interpersonal skills and ability to effectively communicate, both orally and in writing. Must have the ability to manage multiple tasks simultaneously. Proficiency in the use of Microsoft Office Suite and other software applications. Bilingual Spanish/English is a plus.

Physical Requirements:
Employee is required to walk, stand, sit, bend, kneel, climb stairs, and carry equipment up to 25 pounds in weight as required for the position. Uses hands to grasp, handle or feel. Visual acuity is required to read data on a computer monitor. Ability to operate keyboard driven equipment. Ability to drive a motor vehicle. Position frequently communicates and must be able to exchange accurate information with others verbally and in writing. All duties may be performed with or without reasonable accommodations.

Selection Procedure:
Panel interview.

To apply: Please complete and email your resume to HDjobs@fairfaxcounty.gov, or fax to 703-653-9441, referencing the position title and job number.
 

Agency: Health Department
Job#: ELT-HD-24011
Hours: Monday to Friday, shifts may vary depending on agency needs. Looking to have team members with flexibility and reliable transportation.
Hourly Rate: Min $19.4324/hour, negotiable contingent upon relevant work experience.
Location: Joseph Willard Health Center (JWHC)/In person, 3750 Blenheim Boulevard, Fairfax, Virginia 22030

Are you looking for a job that offers you…

• Opportunity to make a difference by serving those most in need
• Work collaboratively with community partners to address public health priorities. Focus on health education, health promotion and disease prevention
• Supportive and dynamic team environment
• Benefits- Individuals in this position are eligible for limited employee benefits, including medical, vision and dental insurance coverage, and participation in flexible spending programs. However, they are not eligible to earn leave, receive holiday pay or retirement benefits.

THEN LOOK NO FURTHER. COME JOIN THE FAIRFAX COUNTY HEALTH DEPARTMENT TEAM AND USE YOUR SKILLS AND ABILITIES TO “PROTECT, PROMOTE AND IMPROVE THE HEALTH AND QUALITY OF LIFE FOR ALL WHO LIVE, WORK AND PLAY IN OUR COMMUNITY”

The Fairfax County Health Department is a progressive public health leader serving 1.2 million residents from diverse ethnic, cultural, and economic backgrounds. We are seeking a dynamic, highly motivated individual to become a member of our Health Services Clinical Team. To be successful, the incumbent must be able to resolve problems quickly and efficiently, maintain excellent working relationships, possess excellent verbal and written communication skills, attention to detail, manage time sensitive tasks and have the ability to work independently.

Under supervision, provides day to day administrative support for operations in the department, program, or local offices. This position will greet and register clients and responds to client inquiries and receives incoming telephone calls. Accurately enters data and information into appropriate databases, schedules appointments, files and processes/distributes mail accordingly. Works with other clinic administrative support team and performs other general office duties.

This position will be temporarily filled for 12 months and cannot exceed 1560 hours per calendar year.

Minimum Qualifications:
Any combination of education, experience and training equivalent to high school graduation and one year of experience providing administrative support in the assigned functional area(s).

Note: The assigned functional areas of the position are general office administration, receptionist/public contact, and information systems/software.

Necessary Special Requirements:

• Driver's License (Required)
• Cardiopulmonary Resuscitation - CPR (Required within 60 days)
• AED (Required within 60 days)
• The appointee to this position will be required to complete a criminal background check, child protective services registry check, sanctions screening and driving record check to the satisfaction of the employer.

Preferred Qualifications:
Preferred candidate will have two or more years of experience providing administrative support in a high-volume health clinic or medical health care setting. Experience with medical billing, database maintenance, event support, filing systems and scheduling. Must have a high level of integrity and discretion in handling confidential information. Excellent customer service skills with the ability to interact in a friendly, service-oriented, and professional manner with internal and external customers. Position requires the candidate to work independently and in a team environment, be proactive, exercise good judgment, and use critical thinking skills. The ideal candidate is highly organized, demonstrates exceptional interpersonal skills and ability to effectively communicate, both orally and in writing. Must have the ability to manage multiple tasks simultaneously. Proficiency in the use of Microsoft Office Suite and other software applications. Bilingual Spanish/English is a plus.

Physical Requirements:
Employee is required to walk, stand, sit, bend, kneel, climb stairs, and carry equipment up to 25 pounds in weight as required for the position. Uses hands to grasp, handle or feel. Visual acuity is required to read data on a computer monitor. Ability to operate keyboard driven equipment. Ability to drive a motor vehicle. Position frequently communicates and must be able to exchange accurate information with others verbally and in writing. All duties may be performed with or without reasonable accommodations.

Selection Procedure:
Panel interview.

To apply: Please complete and email your resume to HDjobs@fairfaxcounty.gov, or fax to 703-653-9441, referencing the position title and job number.
 

Agency: CSB
Job#: ELT-CSB-24005
Grade: S-17
Hourly Salary Range: $ 22.9153 -$ 30.5539

CSB’s Fiscal Team is seeking an experienced Admin Assistant IV to provide support with reviewing and processing weekly CSB Staff Local Travel Reimbursements. This position will also be the lead in providing training to CSB Staff on the completion and policies of local travel. This position will assist with processing non-po payments in Focus (SAP) System for various CSB Program Expansions. Position will assist with procurement card log collection as needed and reconciliations. The position is located at the Pennino Building 12011 Government Center Pkwy, Suite 836 Fairfax, VA 22035. Under general supervision, of the Procurement Manager, and/or assigned Procurement supervisor, provides support to the Fairfax-Falls Church Community Services Board (CSB) Procurement / Accounts Payables Team. Provides support with reviewing and processing weekly CSB Staff Local Travel Reimbursements. This position will also be the lead in providing training to CSB Staff on the completion and policies of local travel. This position will assist with processing non-po payments in Focus (SAP) System for various CSB Program Expansions. Position will assist with procurement card log collection as needed and reconciliations. Position is hybrid & allows for teleworking.

NECESSARY SPECIAL REQUIREMENTS:
Criminal background record check;
Child Protective Services check;
TB screening upon hire 

EMPLOYMENT STANDARDS:
Any combination of education, experience and training equivalent to high school graduation and three years of experience providing administrative support in the assigned functional area(s).

NECESSARY SPECIAL REQUIREMENTS:
Certain positions with financial responsibility within this class may be subject to criminal background checks and/or credit checks as a condition of hiring and periodically thereafter, as determined by the department head. An applicant or employee may be required to submit a request for a criminal history record check and/or credit check to the appropriate agency. Applicants and employees within these select positions must demonstrate financial responsibility in personal finances as a condition of employment.

Email cover letters and resumes to: csbfiscalteam@fairfaxcounty.gov
 

Agency: Fairfax County Circuit Court
Job#: ELT-FCCC-21000
Salary: $20 - $25/hour, depending upon education and experience
Hours: Work hours are flexible between the hours of 8 a.m. to 4:30 p.m., Monday through Friday.
Location: Fairfax Circuit Court Historic Records Center

The Circuit Court Clerk’s Office currently has an opening in our Historic Records Center. The appointee will directly support the Assistant Archivist in processing, arranging, and describing 18th and 19th century court records, and performing quality checks and data on previously processed collections. The appointee will provide front desk customer service as needed, and complete other duties as assigned.
Candidates must be dependable, professional, possess superior attention to detail, and demonstrate excellent organizational and customer service skills. Candidates must be able to lift boxes weighing up to 30 pounds and climb a ladder to access and store court files. 

Minimum Qualifications: Bachelor’s degree in history, public history, or adjacent field required. Candidates in their final semester of one of the above degree-seeking programs will be considered.

Special Requirements: The appointee to this position will be required to complete and pass a criminal background check to the satisfaction of the employer. 

Preferred Qualifications: Current enrollment in, or recent completion of, a Master’s Degree in library or information science, history, or adjacent field. Previous archival processing experience preferred. Must possess excellent handwriting skills, computer skills, and attention to detail. Familiarity with reading cursive handwriting a plus.
Note: This position is an exempt, limited-term position and does not include county benefits such as sick or annual leave or participation in the county insurance programs.  
To Apply: Persons interested in applying should email their resume to CCRHR@fairfaxcounty.gov or fax it to 703-273-6564 or mail it to: 
Fairfax Circuit Court
Attention: Angel Wong
4110 Chain Bridge Road
Fairfax, VA  22030

Agency: Circuit Court & Records
Job#: ELT-FCCC-21008
Salary: $18 - $19 per hour
Hours: Varies. Up to 900 hours per year. 
Location: Fairfax County Courthouse, 4110 Chain Bridge Road, Fairfax VA 22030

The Circuit Court currently has an opening for an Administrative Assistant position. This position performs a variety of administrative duties in relation to processing documents for the multiple Divisions. Accurately enters information in databases; copies, scans, files, and retrieves documents. Promptly answers telephone calls and appropriately assists callers. Receives customers in a courteous and professional manner.  Candidates must be dependable, professional, possess good attention to detail, and excellent organizational and customer service skills. Must be able to work in a fast-paced environment to meet multiple mandated deadlines.

Minimum Qualification: Any combination of education, experience and training equivalent to high school graduation and two years of experience providing administrative support. 

Preferred Qualification: Experience providing administrative support in court, or the legal field. Excellent customer service and interpersonal skills. Dependable, punctual, and able to work flexible working hours. Basic knowledge of Microsoft Office Applications, specifically MS Word, Excel, and Outlook. Must be proficient in handling office equipment including, printers, fax machines, multiple line telephones, etc.

Physical Requirements: Requires ability to lift boxes and push a cart weighing up to 30 lbs. Ability to input and retrieve data from a computer.  Must be able to exchange accurate information with others verbally and in writing. 

Special Requirements: The appointee to this position will be required to complete a criminal background investigation to the satisfaction of the employer. 

Note: This position may not exceed 900 hours per calendar year.  

To Apply: Interested individuals should submit resume to CCRHR@fairfaxcounty.gov
 

Agency: Fairfax County Circuit Court
Job#: ELT-FCCC-21007
Hours: Monday thru Friday.  Work hours are flexible between the hours of 8 a.m. to 4:30 p.m.
Salary: $18 - $19/hour, depending upon education and experience
Location: Fairfax Circuit Court

The Circuit Court currently has an opening in our Off-Site Records Division. Performs a variety of duties in relation to maintaining, storing, and ensuring accessibility of Circuit Court case files. Candidates must be dependable, professional, possess good attention to detail, and excellent organizational and customer service skills. Must be able to lift files boxes weighing up to 50 pounds and climb a ladder to access and store court files. Training and free parking are provided. 

Minimum Qualifications: Any combination of education, experience, and training equivalent to graduation from high school or a GED issued by a State Department of Education; plus, one year experience providing administrative support. 

Special Requirements: Appointees to this position will be required to complete a criminal background check to the satisfaction of the employer. 

Preferred Qualifications: Must have good oral and written communication skills, computer skills, filing skills and the ability to work with minimal supervision. Ability to work in a team environment and excellent customer service skills.  Some college is preferred.  Legal/Court experience is a plus. 

Note: These positions are exempt, limited-term positions and do not include county benefits such as sick or annual leave and participation in the county insurance programs.  

To Apply: Persons interested in applying should email their resume to CCRHR@fairfaxcounty.gov or fax it to 703-273-6564 or mail it to: 

Fairfax Circuit Court
Attention: Angel Wong
4110 Chain Bridge Road
Fairfax, VA  22030
 

Agency: Department of Tax Administration
Job#: ELT-DTA-22007
Salary: $21.3308/hour
Schedule: Part-time, exempt scheduled for 1560 hours per calendar year
Hours: Monday through Friday 8:00 am to 4:30 pm
Location: Government Center, 12000 Government Center Pkwy, Fairfax, VA 22035

The Department of Tax Administration is seeking qualified applicants for the positions of Administrative Assistant III. These positions are located in the Correspondence Section of the Personal Property and Business License Division. Thoroughly researches, analyzes, and responds to inquiries regarding personal property, real estate taxes, dog license accounts, estates, and financial issues from multiple sources such as in person, email, fax, mail, telephone calls, website, department director’s office, and Board of Supervisor offices. Advises citizens and businesses in the interpretation of federal, state, Fairfax County, and other local tax codes. Analyzes and reviews documentation submitted by taxpayer (e.g., detailed damage and repair estimates and other related documents) for possible adjustments to the value of their vehicle(s). Reviews and conducts research of pertinent documentation and actual vehicle appraisal to determine correct valuation of vehicle(s). May testify in court regarding valuation or assessment issues. Corresponds with county attorney’s office to research possible court cases. Determines validity, processes stop payments or reissues refunds. Analyzes real estate accounts for payment and responds to estate issues. Prepares reports for management, as well as other sections of DTA. Creates and maintains case files. May assist in training and/or reviewing the work of other staff in the section as well as assisting with policies, procedures, and other duties.

There are multiple positions

Note: The assigned functional areas for this position are verbal and written customer service in a local tax office, general administrative support, local vehicle tax research, customer service, document review, and data entry.

Necessary Special Requirements:
The appointee to the position must satisfactorily complete a criminal background check.

Preferred Qualifications:
Excellent verbal and written communication and interpersonal skills. Practical experience using Microsoft Office applications.  Knowledge of state and County codes related to vehicle tax assessments. Detail-oriented and capable of resolving issues/concerns in a prompt and professional manner and able to make independent decisions. Must have a strong customer service background and ability to work independently. Ability to prioritize and complete assignments on schedule. Ability to exercise tact, discretion initiative, and creativity.

Physical Requirements: 
Job is generally sedentary in nature; however, job entails walking, standing, sitting, reaching, bending. Visual acuity is required to read data on a computer monitor. Incumbent must be able to operate keyboard driven equipment and computer. Position frequently communicates and must be able to exchange accurate information with others verbally and in writing. Employee may be required to lift or carry up to 15 lbs. All duties performed with or without reasonable accommodations.

Selection Procedure:
Panel interview

To apply: To apply, please click here or us the below QR code:

Agency: Neighborhood and Community Services
Job#: ELT-NCS-22010
Salary: Starting at $19.83/hr., commensurate with experience
Grade: S15
Hours: (see below)
Location: Multiple adult day health care center locations

Multiple positions may be filled from this job announcement. These are Non-Merit G-Status temporary positions. Cannot exceed 900 hours per calendar year. Appointee is not eligible for benefits and does not earn paid leave or holiday pay.

Facilitates and implements daily person-centered care programs coordinated by the recreation therapist which includes social, emotional, physical, spiritual, and recreational activities. Provides assistance with activities of daily living, personal care such as bathing, dressing, feeding, toileting, oral hygiene, nail care, transferring and walking for both males and females, taking vital signs, and using personal protective equipment (PPE). Assists in providing a quality therapeutic recreation program for a specialized population(s) of individuals, 18 and older, with a variety of diagnoses and multiple disabilities in the Adult Day Health Care Center (ADHC). Helps with the nutrition program by maintaining statistics, ordering meals, setting up and serving food.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Illustrative Duties

• Provides personal care services, assisting with activities of daily living for participants in the ADHC Program.
• Ensures the safety and well-being of participants during personal care by using appropriate precautions and guidelines.
• Assists with clinical services such as vital signs, strength training and special therapies.
• Monitors for and reports changes in participants' behavior, participation in activities, eating/personal habits and general well-being.
• Works to maintain an overall pleasant environment in the center.
• Participates and contributes to staff meetings and daily rounds.
• Assists with planning, sets up and conducts therapeutic recreational activities as scheduled.
• Replenishes supplies as necessary and stores activity equipment after use.
• Completes documentation in accordance with agency protocol, licensing and Medicaid requirements.
• Under the direction of the Senior Home Health Aide, plans and serves meals, based on special dietary needs of participants, and requirements of CMP, licensing and health department.
• Maintains a clean, safe, pleasant and healthy environment in the dining area and kitchen.
• Observes and assists participants during meals.

Minimum Qualifications: 
Any combination of education, experience, and training equivalent to a High School Diploma or GED.

• Certificates and Licenses Required:
• Driver's License (Required)
• First Aid (Required within 60 days of hire)
• Limited Food Handlers Certification (Required within 60 days of hire)
• Cardiopulmonary Resuscitation - CPR (Required within 60 days of hire)
• AED (Required within 60 days of hire)

Necessary Special Requirements:
The appointee to this position will be required to complete a criminal background check, child protective services registry check, sanctions screening and driver's record check to the satisfaction of the employer.  

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)

Preferred Qualifications:

• Experience working with older adults with multiple chronic conditions including dementia.
• Experience in leading group activities in person and using virtual platforms.
• Experience using the internet to conduct searches to assist in planning recreational activities.
• Exceptional interpersonal skills and ability to effectively communicate, both orally and in writing.

Physical Requirements:
Position is active in nature. Must be able to monitor and observe the activities of program participants. Regularly moves about or positions self to supervise and interact with participants at their level. Occasionally lifts, transports, positions, push/pulls, or moves up to 50 pounds. Must be sufficiently mobile and possess a range of motion to perform repetitive standing, walking, balancing, stooping, bending, crouching, crawling, sitting on the floor, reaching, squatting, kneeling, and twisting. Ability to react quickly to the physical actions of program participant. Requires the ability to apply CPR and First Aid skills as needed and respond to emergency situations. Administrative and supervisory activities will require ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without reasonable accommodations.

Selection Procedure:
Panel interview; may include exercise.

To Apply: Please email your resume to sarah.sprague@fairfaxcounty.gov, referencing the position title and job number.

Agency: Circuit Court & Records
Job#: ELT-FCCC-21006
Salary: $18 - $19 per hour
Hours: Varies. Up to 900 hours per year. 
Location: Fairfax County Courthouse, 4110 Chain Bridge Road, Fairfax VA 22030

The Circuit Court currently has an opening for an Administrative Assistant position. This position performs a variety of administrative duties in relation to processing documents for the multiple Divisions. Accurately enters information in databases; copies, scans, files, and retrieves documents. Promptly answers telephone calls and appropriately assists callers. Receives customers in a courteous and professional manner. Candidates must be dependable, professional, possess good attention to detail, and excellent organizational and customer service skills. Must be able to work in a fast-paced environment to meet multiple mandated deadlines.

Minimum Qualification: Any combination of education, experience and training equivalent to high school graduation and two years of experience providing administrative support. 

Preferred Qualification: Experience providing administrative support in court, or the legal field. Excellent customer service and interpersonal skills. Dependable, punctual, and able to work flexible working hours. Basic knowledge of Microsoft Office Applications, specifically MS Word, Excel, and Outlook. Must be proficient in handling office equipment including, printers, fax machines, multiple line telephones, etc.

Physical Requirements: Requires ability to lift boxes and push a cart weighing up to 30 lbs. Ability to input and retrieve data from a computer. Must be able to exchange accurate information with others verbally and in writing. 

Special Requirements: The appointee to this position will be required to complete a criminal background investigation to the satisfaction of the employer. 

Note: This position may not exceed 900 hours per calendar year.  

To Apply: Interested individuals should submit resume to CCRHR@fairfaxcounty.gov
 

Agency: Department of Tax Administration
Job#: ELT-DTA-22001
Salary: $23.3736/hour
Schedule: Part-time, exempt schedule for 1560 hours per calendar year
Hours: Monday through Friday 8:00 am to 4:30 pm
Location: 12000 Government Center Pkwy, Fairfax, VA 22035

Multiple positions

This position is located in the Central Information Telecommunication Section (CIT) of the Personal Property and Business License Division in the Department of Tax Administration (DTA) and is designed as a one stop service. CIT receives calls from citizens, attorneys, realtors, Board of Supervisors, and other departments, requiring detailed information about payment and assessment of real estate and individual personal property assessments, dog license, state income taxes, parking tickets, tax relief, compliance for PPTRA, and other general tax information. CIT assists taxpayers with state income tax questions, filings, and mailing.

Working knowledge of computer tax systems to assist and respond to citizens’ inquiries pertaining to taxes, retrieving on-line tax and financial information and the ability to explain this data to citizens. Ability to provide accurate and courteous responses to citizens relating to the assessment and billing of real estate and personal property taxes as well as general tax payment information; explain factors used in the evaluation and collection of real estate and personal property taxes; exercise composure and tact when dealing with irate citizens and provide prompt and courteous service to citizens.

The Department of Tax Administration is charged with uniformly assessing and collecting taxes and fees for Fairfax County including real estate taxes, vehicle (“car”) tax, local vehicle registration fees, business taxes, dog licenses, and parking tickets. The Personal Property Division is seeking customer service representatives for the main DTA Call Center who enjoy interacting with the public, handling challenging situations, and working in a fast-paced environment. The incumbent will serve as a member of the team that is the first point of telephone contact with the public for DTA. Assists callers by providing general tax information; consistently provide accurate and timely information in a courteous, friendly manner; navigate through a variety of computer applications; as well as develop and maintain effective working relationships with agency and County staff.

Note: The assigned functional areas for this position are customer service, communication, general office support, and general administrative support in a tax administration setting.

MINIMUM QUALIFICATIONS: 
Any combination of education, experience and training equivalent to high school graduation and three years of experience providing administrative support in the assigned functional area(s).

CERTIFICATES AND LICENSES REQUIRED:
None.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

This position is considered essential personnel and will be required to report to work during times designated countywide as approved for unscheduled leave regardless of the emergency situation (i.e., weather, transportation, other disaster).

PREFERRED QUALIFICATIONS:

• Previous call center experience. 
• Excellent organizational skills, excellent customer service, verbal, and written communication skills. 
• Ability to handle multiple and changing tasks and to work effectively with the public and County staff. 
• Ability to deal with angry and upset taxpayers while exercising tact, discretion, and sensitivity to taxpayers’ needs. 
• Must have the ability to work with a diverse population, independently and in a team environment; resolve issues/concerns in a prompt and professional manner; detail-oriented; to set priorities and attend to multiple tasks effectively in a fast-paced environment. 
• Proficiency in basic Microsoft Office Suite. 
• Bilingual in English and Spanish.

PHYSICAL REQUIREMENTS:
This position is basically sedentary, but may require some walking, bending, and lifting up to 5 to 10 pounds. Requires sitting in front of a computer and answering telephone calls for the majority of the work day. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include exercise.

TO APPLY: Please click here to apply. 

Or use the below QR code:

Agency: CSB
Job#: ELT-CSB-21008
Salary: $18.8801 - $31.4666
Hours: 32 hour work week – hours within M – F 8am – 5p
Location: Merrifield Center, 8221 Willow Oaks Corporate Drive, Fairfax, VA 22031

This position is located within the Records Department of the Fairfax-Falls Church Community Services Board. The incumbent retrieves, scans and manages client related documents and information according to the CSB’s established protocols. All tasks are performed while adhering to the Federal, State and local laws and regulations; maintaining PHI confidentiality, security and accountability. This position performs other duties as may be required and provides back up and/or coverage to other administrative services positions, as needed. Must have the ability to travel to various CSB sites.

Minimum Qualifications: 
Any combination of education, experience and training equivalent to high school graduation and two years of experience providing administrative support.

Preferred Qualifications: 
Knowledge of HIPAA and Federal, State and local Confidentiality laws.
Proficient with navigating computer software and Microsoft Office applications.
2+ years of experience working within an office setting, supporting behavioral health providers.
Ability to provide high quality and professional customer service.

To Apply: Please send your cover letter and resume to Nicole.Murray@fairfaxcounty.gov.

Special Requirements: The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry, a TB screen, and a Sanctions Screening, to the satisfaction of the employer. 
Note: This position may not exceed 1560 hours per calendar year. Individuals in this position are eligible for limited employee benefits (including medical, vision and dental insurance coverage) and participation in flexible spending programs, but not eligible to earn leave or receive holiday pay.

Agency: Fairfax County Public Library
Job#: ELT-FCPL-21000
Salary: $13.5004/hour (Grade S05) 
Hours: Library Page positions are authorized to work 10 or 15 hours per week. The work schedule varies to include weekday, weekend and evening hours.
Location: Accepting Library Page applications for all Fairfax County Library branches, https://www.fairfaxcounty.gov/library/branches/branch-locations-and-hours.

Shelves library materials accurately and efficiently. Performs other duties as may be assigned to further the goals and objectives of Fairfax County Public Library.

Minimum Qualifications: Any combination of education, experience, and training equivalent to completion of the tenth grade.

Required Knowledge, Skills and Abilities:
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.) 
Ability to understand and follow oral and/or written directions; 
Ability to order names and numbers quickly and accurately; 
Ability to establish/maintain good working relationships with others; 
Ability to perform basic arithmetic.

Physical Requirements:
Ability to input, access and retrieve information from a computer.
Ability to lift up to 15 lbs.
Ability to perform repetitive hand, arm, wrist and shoulder movements.
Ability to stoop, bend, reach, squat, and kneel.
Ability to push and pull 4-wheeled book carts filled at 70% capacity, requiring 14 lbs. of initial (starting) force, and a sustained force of 7 lbs. after initial acceleration.
Ability to push and pull 4-wheeled book bins filled at 90% capacity, requiring 20 lbs. of initial (starting) force, and a sustained force of 10 lbs. after initial acceleration.
Ability to shelve materials at all height levels.
Must be able to stand for 4 hours at a time.
Ability to travel to various locations throughout Fairfax County to provide coverage, attend meetings and trainings.
Physical requirements are applicable to all duties.

Selection Procedure: Evaluation of relevant education and experience. Panel interview and practical exercise.

Special Requirements: Must be at least 16 years old at time of appointment. The appointee to the position will be required to complete a criminal background check and Child Protective Services Registry check to the satisfaction of the employer.

Note: These positions may not exceed 900 hours per calendar year. Individuals in these positions are not eligible to earn benefits, paid leave or receive holiday pay.

To Apply: Complete an online Library Page Application and identify the branch location(s) you would like to work. Questions may be directed to: The Library Page Manager at the Library branch you are applying - Branch hours and locations