Human Services Transportation

Fairfax County, Virginia

CONTACT INFORMATION: Hours: 8 AM - 4:30 PM, Monday - Friday

703-222-9764
TTY 703-324-7079

12011 Government Center Parkway
Fairfax, VA 22035

Glenn Padeway,
Manager

Inclement Weather: Human Services Transportation Operations

On occasion, inclement weather may affect the operation of Fairfax County Community Human Services Transportation routes. Decisions regarding the level of service provided during an inclement weather event are made with the utmost regard for safety of our clients and staff.  

In the event of inclement weather, the Department of Neighborhood and Community Services (NCS) posts all Human Services Transportation delays and cancellations online. You may also learn of status updates by contacting Human Services Transportation directly at 703-222-9764, TTY 711.
 



General Cancelation/Delay Guidance
 

Monitoring the status of Fairfax County Public Schools on local news broadcasts can provide general guidance as to the operational status of Human Services Transportation routes:
 

  • When Fairfax County Public Schools are CLOSED: FASTRAN will transport dialysis, chemotherapy, and radiation trips only. All other scheduled route services are canceled – including senior centers, adult day health care, Women’s Recovery Center, senior residence trips and charter services.

     
  • When Fairfax County Public Schools are DELAYED: FASTRAN will transport dialysis, chemotherapy, and radiation trips as scheduled. FASTRAN will transport morning mental health, intellectual disability services and ADAPT clients on a delayed schedule (specific information on the delay will be posted online and communicated to clients during each inclement weather event).  Afternoon mental health, intellectual disability services and ADAPT routes will run on schedule. 

    The Children, Youth, and Families (CYF) transportation services for children to/from school and court appointments will be modified.  For specific details, please call 703-222-9764, TTY 711.

    All other scheduled route services are canceled – including senior centers, adult day health care, Women’s Recovery Center, senior residence trips and charter services

     
  • When Fairfax County Public Schools are NOT IN SESSION (e.g. Winter/Spring/Summer Break): The level of service provided during an inclement weather event will be determined by the Department of Neighborhood and Community Services and will be posted online as soon as a decision is reached.